The website is excellent and the care regarding the delivery was really good. The product I purchased - Hot Bin 200L with plinth - is fantastic. The food waste for weekly collection has dramatically r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Not surprised Compost Guy gets great reviews. The way he communicates with customers is excellent - he keeps you fully informed about the whole process, every step of the journey. I am so pleased I o... See more
Company replied
Hi I am Graham and live in south east London. I saw Eli and Kate on U/Tube using a (Hotbin) and decided to treat myself so that I could get rid of a couple of my (daleks). I came across Adam and hi... See more
Company replied
I received and set up my Hotbin today, and I'm looking forward to harvesting my own compost in due course! Adam was great from start to finish, personally dealing with my order, communicating regularl... See more
Company replied
Company details
Written by the company
Want to know more about composting and reducing your food waste? Composting is an eco-friendly way to reduce food waste and lower your greenhouse emissions - and a fun and interesting hobby! Buy Compost Products from our shop. From compost, manure and bark chips to compost bins, Bokashi and the amazing "Hotbin Composter", we have the products to help you start composting and reducing your waste. Official supplier of Hotbin, Aerobin and the Green Johanna hot composters.
Contact info
Suite A 82 James Carter Rd, IP28 7DE, Mildenhall, United Kingdom
- hello@compostguy.co.uk
- compostguy.co.uk
4.8
Excellent
42 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing company, highly recommended
Honestly the best customer service I have ever experienced, had a few issues that were entirely the responsibility of the manufacturer and Adam at Compost Guy went above and beyond to ensure everything was resolved and that I was happy with the product I received. Could not recommend this company enough, needless to say I will be using them again for anything composting related and directing others to do so!
21 August 2022
Unprompted review
Reply from Compost Guy
Hi Adam, thank you for taking the time to write this review. It's a pleasure to help with composting and I'm glad you found my service 5-star. Happy to keep in touch and help with any other composting related query :)
Great experience
Great experience
Ordered a HotBin
They kept me up to date on the entire process. Very friendly. Great service
8 August 2022
Unprompted review
Reply from Compost Guy
Hi Updesh. Thank you so much for your review. It's a pleasure doing this new little venture and I really enjoy helping people with composting. Always feel free to get in touch if you. Red any help or advice 🙂
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.