Informed me of when they would arrive and also send a video of what to expect, on the actual day I got a phone call to say they were on their way. The surveyor was very polite and friendly and told me... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I received a courtesy call before arrival of J Smith which was a lovely gesture. He was very friendly and seemed interested in my future endeavours house wise and very talkative and upbeat. He seemed... See more
Company replied
Connells SV rang to arrange a survey. They later sent a message to confirm the time of day and then the surveyor called me half an hour before the time to confirm his arrival. The survey was undertake... See more
Company replied
Had a survey valuation done today in moulton spalding. Had notification night before on what time frame they will be arriving and a phone call half an hour before calling saying she was on her way. Wh... See more
Company replied
Company details
Written by the company
Connells Survey & Valuation provide survey and valuation services in the residential property sector. When you come to Connells, you can expect high quality expertise and friendly property advice. Regulated by the Royal Institution of Chartered Surveyors (RICS), our people are qualified, experienced and always professional. We pride ourselves on a thorough and fuss-free experience that’s delivered to meet your needs. Our clients can rely on our advice and value our professional views. Our services are available throughout the UK with our surveyors living nearby, so you benefit from expert local knowledge and can make informed decisions on your home.
Contact info
Cumbria House, 16-20 Hockliffe Street, LU7 1GN, Leighton Buzzard, United Kingdom
- 01525 218619
- customercare@connells.co.uk
- connells-surveyors.co.uk
4.8
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely pleasant surveyor
Extremely pleasant surveyor, well informed and professional service, very quick firm to deal with, had a survey and offer within days of leaving it with my agent, could not the process at all, especially at a stressful time for myself.
27 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thank you for the great review.
Very professional and pleasant.
29 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the positive review and 5 stars.
Reply from Connells Survey & Valuation
Thanks for the great review.
The two surveyors that attended were…
The two surveyors that attended were very polite and courteous and took time to really understand our property & garden
29 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the great feedback.
The surveyor was pleasant
The surveyor was pleasant, courteous and very professional.
He arrived and completed his survey in a very professional manner.
29 July 2026
Unprompted review
Reply from Connells Survey & Valuation
We're pleased you found us to be professional.
Professional service
Numerous online (text/email) messages including video instructions were received prior to the on site assessment of the property clearly explaining what was required and to be expected on the day of the representatives visit. Finn arrived early in the allotted scheduled time slot and was both courteous and considerate explaining fully how the assessment was to be conducted and the follow up process in terms of reporting to the mortgage lender and the possibility of accessing a copy of the valuation through them. An excellent professional time efficient service.
29 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thank you very much for the excellent review.
Reply from Connells Survey & Valuation
Thanks for the 5 stars and recommendation.
We found your surveyor most no professional
We found your surveyor most
Courteous and efficient, very polite on their approach many thanks, Mr. And Mrs George Rix
What’s me recommend you?
29 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the great review.
Attendee made it a very easy experience…
Attendee made it a very easy experience to understand, and was polite and easy to have a conversation with
29 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the positive review.
Reply from Connells Survey & Valuation
Thanks for the positive feedback.
Very friendly and professional
Very friendly and professional. Thank you
29 July 2026
Unprompted review
Reply from Connells Survey & Valuation
We always strive to be friendly and professional.
Great Experience
28 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the great review.
Hamza was very polite and excellent on…
Hamza was very polite and excellent on his job. Also explained everything according to requirements. He did fantastic job . Well done and keep going my brother.
28 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the great feedback.
Very pleasant guy came done his job…
Very pleasant guy came done his job with a smile and made it very a easy visit would highly recommend
28 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the 5 stars and recommendation.
Punctual. Pleasant. Polite. Professional.
Punctual, pleasant, polite and professional— your representative couldn’t have been more accommodating or efficient.
Thinking of using him ourselves.
28 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the feedback. Just let us know what we can do to support you - https://www.connells-surveyors.co.uk/our-services/surveys/
Surveyor
He was very efficient polite and although early he apologised but that was better for me and my wirk pttern
28 July 2026
Unprompted review
Reply from Connells Survey & Valuation
We're pleased it worked out for you.
Surveyor very polite not intrusive…
Surveyor very polite not intrusive seemed though knew he’s stuff
28 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the positive review.
I met Josh at the property today in…
I met Josh at the property today in Silver End. He was knowledgeable, courteous and professional. Thank you.
28 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thank you for the great feedback.
They were very friendly …
They were very friendly and just did what they came to do.
28 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the positive review.
Ben was very friendly and respectful of…
Ben was very friendly and respectful of our house great experience all round Thankyou
28 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the great review.
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