I was very impressed with this firm & would highly recommend them. They are speedy with their email queries, they let you know exact timings & answer your questions quickly. The gentleman that came... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
great surveyor, let me know he was en route, arrived in good time and was very friendly and reassuring. it's never nice going through this stage and not knowing what will happen but he explained the p... See more
Company replied
Connells called me to arrange an appointment and sent a message the night before to confirm timings. The surveyor called me half an hour before arriving and was on time. She was really friendly and ca... See more
Company replied
My surveyor today was superb . She advised me she was on her way .. was very kind .. I was nervous because my last surveyor was disappointing. She was thorough, but did listen to me as I prattled o... See more
Company replied
Company details
Written by the company
Connells Survey & Valuation provide survey and valuation services in the residential property sector. When you come to Connells, you can expect high quality expertise and friendly property advice. Regulated by the Royal Institution of Chartered Surveyors (RICS), our people are qualified, experienced and always professional. We pride ourselves on a thorough and fuss-free experience that’s delivered to meet your needs. Our clients can rely on our advice and value our professional views. Our services are available throughout the UK with our surveyors living nearby, so you benefit from expert local knowledge and can make informed decisions on your home.
Contact info
Cumbria House, 16-20 Hockliffe Street, LU7 1GN, Leighton Buzzard, United Kingdom
- 01525 218619
- customercare@connells.co.uk
- connells-surveyors.co.uk
4.8
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A very nice gentleman
A very nice gentleman. Just let him get on with his job.
31 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the positive review.
Was a pleasure very nice lady.
31 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the 5 stars!
The surveyor who visited was extremely…
The surveyor who visited was extremely polite and pleasant, Did a quick and good job
31 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the great feedback.
Alex and colleague was absolutely…
Alex and colleague was absolutely great, pleasant...went through all steps kept me informed of time of arrival. Couldnt of asked for more
31 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thank you for the great feedback and 5 star review.
Mr R Nash was Excellent
Mr R Nash was Excellent , early , quick and professional
31 July 2026
Unprompted review
Reply from Connells Survey & Valuation
We're pleased you thought our surveyor was excellent.
Friendly
Friendly, polite and respectful. Lovely lady and exceptionally efficient.
31 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the great review.
Very easy survey and the colleague that…
Very easy survey and the colleague that attended was very professional
31 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the fantastic feedback.
Reply from Connells Survey & Valuation
Thanks for the great feedback.
Valuation…
From booking the valuation to it being carried out, all staff were polite and communicated well. There was good availability of appointments and the text message the evening before to confirm appointment time is very welcome.
30 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thank you for the fantastic review.
Professional service
Professional polite manner. Very impressed with surveyor who was nice and friendly.
17 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the great feedback.
A fantastic service
A fantastic service. the gentleman showed a lot respect as he carried out the survey would highly recommend many thanks caroline rath
30 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the recommendation.
Very friendly and professional…
Very friendly and professional gentleman which pit my mind at ease as I was dreading it.
30 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the positive review and 5 star rating.
great surveyor
great surveyor, let me know he was en route, arrived in good time and was very friendly and reassuring. it's never nice going through this stage and not knowing what will happen but he explained the process and put me at my ease
30 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the fantastic feedback.
Simple and reassuring professionalism.
Punctual, personable and professional. A straightforward and effective appointment.
30 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the great review.
Peter was very plesent and…
Peter was very plesent and professional. Great friendly service.
30 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the positive feedback and 5 stars.
Very efficient surveyor prompt timing…
Very efficient surveyor prompt timing carried out her work very politely
29 July 2026
Unprompted review
Reply from Connells Survey & Valuation
We're pleased you found us to be efficient and polite.
Professional
I was very happy with the service because the person arrived on time, and was professional friendly and polite.
29 July 2026
Unprompted review
Reply from Connells Survey & Valuation
We always strive to be on time and professional.
Alastair was professional and polite…
Alastair was professional and polite from the start. He patiently answered our questions, was respectful to our home, and generally provided an excellent service. Thank you Alastair 🙂
29 July 2026
Unprompted review
Reply from Connells Survey & Valuation
We're delighted you thought our service was excellent.
Very professional
The surveyor was very courteous and polite and on time for the appointment.
He brought his own ladders for the loft and over shoes to protect walking on the carpets.
Overall the visit was done and dusted in no time at all.
29 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the great review.
Very polite and courteous surveyor that…
Very polite and courteous surveyor that attended my property today.
29 July 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the positive review.
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