Consolidated Credit Reviews 9,158

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and understanding, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting that agents are patient, knowledgeable, and always available to guide them through the process. The service provided is frequently described as excellent, with consumers appreciating the company's ability to negotiate lower interest rates and create manageable payment plans, leading to significant savings and a reduction in debt. However, some customers also noted issues with communication and program enrollment, with a few experiencing difficulties reaching their assigned counselors or having payments misapplied. A small number of people felt the company was pushy in their sales approach, and some were dissatisfied when their requests for fee waivers were denied, despite a long history with the company.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are very... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service. Many reviewers praise the helpful, friendly, and... See more

Payment

Users describe positive interactions with payment. Many customers report that payments are on time, allowing... See more

Price

People report positive experiences with price. Many customers are satisfied with the negotiated lower... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is so professional to work with. They are not like other debt consolidation companies. They work by lowering interest rates while keeping the debt and not negotiating like other companies... See more

Company replied

Rated 5 out of 5 stars

This company is awesome, it's helping me pay my debt of every month after the negotiated a much lower price & intrest rate. It's made me financially more responsible. A great service to help. I'm so g... See more

Company replied

Rated 5 out of 5 stars

Consolidated Credit made it possible to finally pay off a debt that would have taken me decades to do. I was taken advantage of by a lender who used the old trick of fine print to charge interest tha... See more

Company replied

Rated 5 out of 5 stars

The process was really simple to start, they lowered my monthly credit card bills from a minimum payment of $450 a month to a repayment plan of $240 a month with no interest. They wven gave me a free... See more

Company replied


Company details

  1. Debt relief service
  2. Financial advisor

About Consolidated Credit

Information provided by various external sources

Call us today at 1-844-329-7146 to begin your path towards freedom from debt.
As a non-profit agency and one of the nation’s largest credit counseling organizations in the country, our mission is to assist families throughout the United States in ending financial crisis and solving money management problems through education and professional counseling. For 23 years we have helped over 6.5 million people find the financial freedom they need. Whether they need housing counseling, relief from credit card debt, or simply want advice on how to better manage their money, we have the resources, recommendations, and solutions consumers need to reach their financial goals.

Llámenos hoy al 1-844-329-7146 para comenzar su camino hacia una vida sin deudas. Como una organización sin fines de lucro y una de las agencias de consejería de crédito más grande de los Estados Unidos, nuestra misión es la de ayudar a las familias con sus problemas de deudas a través de programas de manejo de deudas, consejería profesional y educación financiera. Durante más de 23 años, hemos ayudado a 6,5 millones de personas a encontrar la libertad financiera que necesitan. Ya sea que necesiten asesoramiento sobre vivienda, alivio de deudas de tarjetas de crédito o simplemente desean administrar mejor su dinero, tenemos los recursos, las recomendaciones y las soluciones para ayudarlos a alcanzar sus metas financieras.

BBB Accredited Business A+ Rating

Written by the company

Giving Back to the Community

Consolidated Credit believes in giving back to the communities in which we work, live and help our clients.

Consolidated Credit believes in giving back to the communities in which we work, live and help our clients.
Whether it is through a corporate donation, employee fundraising campaign or volunteering, we want to help enrich the lives of Americans.

Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Rated 5 out of 5 stars

I wish I would have called in sooner

I wish I would have called in sooner! Writing this review to help motivate those experiencing financial stress to call . Nonprofit so no pushy sales person . I left my first call armed with several solutions to verify myself with my different types of debt. A budget was set up and she gave useful suggestions where to stretch budget.
I have found the program saves thousands$$ and comfort knowing I can cancel anytime.
Thank you Aarin Capella for your life changing advice!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

I STRONGLY Recommend Consolidate Credit

The Consolidated Credit team has been incredibly fast, responsive and supportive. I was honestly shocked at how well they were able to negotiate lower interest rates and reasonable monthly payments that fit back into my monthly budget without harming my credit

15 March 2026
Rated 5 out of 5 stars

so easy to work with

every person I speak to is very help and pleasant

28 March 2025
Consolidated Credit logo

Reply from Consolidated Credit

Hi Karen,
We're glad you've received the high level of care you deserve! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

I am very satisfied and happy with the…

I am very satisfied and happy with the service you are providing. You keep me informed of my account very well. Thank you

19 March 2026
Unprompted review
Consolidated Credit logo

Reply from Consolidated Credit

Hi Brian,
We're happy to be working with you and are glad you're finding our online portal and frequent communication useful! We appreciate you taking the time to share your experience. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Saves your credit

Consolidated credit gave me a way out of my debt and was very easy to work with.

13 March 2026
Consolidated Credit logo

Reply from Consolidated Credit

Hi Randell,
We're grateful to be part of your financial journey and are delighted the program helped you out of debt! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

She has been the best person I've met…

She has been the best person I've met in years. She's super professional with a family touch, explaining things with so much love and patience.Thank you?! For having someone so good workings for this company.

6 March 2026
Consolidated Credit logo

Reply from Consolidated Credit

Dear Amneris,
We understand debt is hard enough to deal with on its own and are glad your counselor made such a positive difference for you! If you’ve been happy with our service, please consider referring us to family and friends. Tell them to give us a call at 877-987-3337! Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

AWESOME CUSTOMER SERVICE

I was assisted by Mr. Mark, he's very professional, understanding with my lack of internet skills. He was patient and made me see that I can do the uploading. I managed to send the documents by the app. He's An AWESOME PERSON, POLITE AND AWESOME CUSTOMER SERVICE SKILLS!!!

6 March 2026
Consolidated Credit logo

Reply from Consolidated Credit

Dear Elizabeth,
We understand not everyone is a computer wiz and are delighted that Mark took the time to walk you through the process and ensure everything was done right. Thank you for choosing us as a partner in your financial journey! We can't wait to see the progress you'll make in the program. If you ever recommend us to anyone, tell them to call 877-987-3337! You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Best decision I made was to call…

Best decision I made was to call Consolidated Credit, such a relief and after 6 months my credit score got so much better.

1 December 2025
Consolidated Credit logo

Reply from Consolidated Credit

Hi Maria,
It's a pleasure to know you're so happy with our service! We're also glad to hear your credit has improved while you're making faster progress paying down your accounts. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Consolidated Credit has helped me pay…

Consolidated Credit has helped me pay off a lot of debt.

24 February 2025
Consolidated Credit logo

Reply from Consolidated Credit

Hi Janelle,
We're delighted to help you pay down your accounts in a real way and hit those milestones! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 4 out of 5 stars

The right choice for me

Excellent enrollment process. Website easy to navigate. Responsive to questions from clients.

10 September 2025
Consolidated Credit logo

Reply from Consolidated Credit

Hi David,
We're glad to hear you're satisfied with our service and your program! Thank you for the feedback. We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

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