constructiongear.com Reviews 4,001

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Ordered Timberland workbooks for my boyfriend for christmas. Shipping was fast and the boots were less than $100 which makes them the most affordable brand name boots I've ever purchased. He couldnt b... See more

Company replied

Rated 5 out of 5 stars

I got my timberland work boots for $100.00+ less than the timberland website, and free shipping. My order came four days sooner than expected. My order couldn't have come at a better time because I ha... See more

Company replied

Rated 5 out of 5 stars

I ordered workbooks for my granddaughter. Immediately after placing my order, I realized I had ordered the wrong size. I called customer service, and the woman who answered the phone couldn't have bee... See more

Company replied

Rated 2 out of 5 stars

Placing order no problem, however couple days later got email stating boots were at least month on backorder. Needed boots soon NOT a month or more. Back order was NOT mentioned anywhere during orde... See more

Company replied

Company details

  1. Work Clothes Shop
  2. Boot Shop
  3. Men's clothes shop
  4. Safety and work wear
  5. Safety equipment supplier
  6. Ladies' clothes shop

Information provided by various external sources

Buy work boots by Caterpillar, Wolverine, Carhartt clothing, work gloves, sweatshirts, jackets and more! Low prices, free shipping and satisfaction guaranteed at constructiongear.com.


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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Rated 5 out of 5 stars

Super price

Super price, excellent customer service unbelievable quick delivery.

24 October 2023
constructiongear.com logo

Reply from constructiongear.com

Thank you for the review it is appreciated

Rated 2 out of 5 stars

I was sent the wrong size

I was sent the wrong size. I ordered 42x32 wrangler work pants in Grey. I received 44x30 brown.

8 November 2023
constructiongear.com logo

Reply from constructiongear.com

Dear Customer, we apologize that this product does not meet your expectations. We will share this information with our team and invite you to review our return policy https://www.constructiongear.com/return-policy.html . Thank you for shopping with us, we appreciate your comments as it helps us do better.

Rated 5 out of 5 stars

Operators were helpful

Operators were helpful, fast shipping overall great experience

7 November 2023
constructiongear.com logo

Reply from constructiongear.com

Thank you for the review it is appreciated

Rated 1 out of 5 stars

The pants were too small

The pants were too small. After contacting Your company,We were told they were non returnable.

7 November 2023
constructiongear.com logo

Reply from constructiongear.com

Dear Customer, we apologize that this product does not meet your expectations. We will share this information with our team and invite you to review our return policy https://www.constructiongear.com/return-policy.html . Thank you for shopping with us, we appreciate your comments as it helps us do better.

Rated 5 out of 5 stars

Very happy

Easy ordering process. I was notified promptly that my items were temporarily out of stock. My order was delivered complete and accurately once stock was available. Thank you

5 November 2023
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Reply from constructiongear.com

Thank you for the review it is appreciated

Rated 3 out of 5 stars

These boots run quite a bit bigger than…

These boots run quite a bit bigger than my other steel toe boots, like a whole size bigger. They are comfortable but a sloppy fit. I stand in water all day for work so need a waterproof non slip boot, the left boot is waterproof but the right one is not. I would like them if they fit better and were watertight. Also, I ordered these in September and received them 3 months later, no notification of them being on back order till I asked for my money back. Communication is the key to success

4 November 2023
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Reply from constructiongear.com

Dear Marsha, We deeply apologize for the delay in our Customer Service communications. Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Rated 5 out of 5 stars

great

I do home health and use gloves a lot so getting them in a quick response was great.

4 November 2023
constructiongear.com logo

Reply from constructiongear.com

Thank you for the review it is appreciated

Rated 5 out of 5 stars

For years I have always liked this…

For years I have always liked this model of shoes and I looked for it and found it with you at a more affordable price than all the other sellers.

21 October 2023
constructiongear.com logo

Reply from constructiongear.com

Thank you for the review it is appreciated

Rated 5 out of 5 stars

Excellent communication

Customer service was very upfront about potential delays but the items we ordered came earlier than expected and are high quality. Thank you!

2 November 2023
constructiongear.com logo

Reply from constructiongear.com

Thank you for your review we do appreciate it.

Rated 3 out of 5 stars

Pants didn't have the material…

Pants didn't have the material thickness I would of expected. The collar buttons fell off one of the shirts I ordered. Outside of the button issues, the shirts were well made, nice heavy cloth..

15 October 2023
constructiongear.com logo

Reply from constructiongear.com

Dear Robert, We apologize for the damage of your products in shipping. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

Rated 3 out of 5 stars

Great company

Great company
Please use U S Postal Service exclusively.

Husband received his delivery 9 days faster than I did- USPS vs UPS

27 October 2023
constructiongear.com logo

Reply from constructiongear.com

Dear Jane, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.

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