Cookwarestore Reviews 159

TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Really wonderful products, exactly what I wanted and so many to choose from from the brand I ordered and a good price. Also very fast and smooth handling and shipping, came 2 days earlier than expecte... See more

Rated 1 out of 5 stars

Very misleading website. UK domain, UK customer services number. I thought I was buying from a UK seller. Does not ship from UK. Instead shipped from Holland. Very underhand. Still waiting for deliver... See more

Rated 5 out of 5 stars

Fantastic range of quality, stylish & well made kitchen utensils, cook ware, bbq accessories, etc.. In fact everything the cook, chef, postmaster, professional or just keen amateur could wish for is r... See more

Rated 1 out of 5 stars

I placed an order for 2 cups. After 3 weeks I was notified that one would ship but the other was refunded. After that I got notice that I had store credit for the cup so I thought it would be shippe... See more


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3.1

Average

TrustScore 3 out of 5

159 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Birthday present with short deadline

When completing the purchase I was a little concerned as I was informed the item would be 3 to 5 days to pick. I contacted customer services, they responded immediately. I explained the item was for a birthday present 4 days later, it was posted and arrived on the Friday from the Netherlands in time for the weekend and the birthday. Brilliant service, kept me informed throughout. thanks

20 May 2020
Unprompted review
Rated 5 out of 5 stars

Needed some BBQ fuel for our Lotus…

Needed some BBQ fuel for our Lotus grill, our normal shop was closed due to the pandemic a quick search on the internet found for a great price. Quick delivery with notifications every step of the way. Now waiting for the sunshine to use it.

17 May 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service.

This purchase from start to finish was a great experience. The reply to emails were prompt, knowledgeable and helpful. Nothing was too much trouble and the continued service throughout was top class.
Great fluidity within the teams as the purchase, delivery process all went very smoothly.

12 May 2020
Unprompted review
Rated 5 out of 5 stars

I was advised that the product was out…

I was advised that the product was out of stock and that there would be a delay with the delivery. An approximate time frame was given which was really appreciated as we are in lock-down. The product was then delivered a week earlier so we were very happy.

26 April 2020
Unprompted review
Rated 5 out of 5 stars

The company were excellent throughout…

The company were excellent throughout this transaction. However, I found the crystal glasses rather thick for our taste - this couldn't be seen from the illustration but they will be given as a gift or raffle prize to somebody else. Would not stop me from buying from Cookstore in the future and wish the company well.

27 March 2020
Unprompted review

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