We are brother and sister and we recently used Co-op Funeralcare on Huddersfield Road, Barnsley for our Mum's funeral. We met with the lovely Danielle there and she fully explained everything in detai... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Joanne from the failsworth co op branch went all out to help us as a family she was very warm helpful understanding she explained everything as we said my partner who had sadly passed away wanted a di... See more
Company replied
I bought my plan online and the instructions were quite clear to follow. I could also nominate someone else to receive the information which is good as it lets someone else know that I have a plan in... See more
Company replied
We dealt with Brookfields Funeral care in Shakespeare St, Southport. From the beginning to the end we received the utmost respectful care for my sister, who passed and my family. The empathy and atten... See more
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4.7
Excellent
6k reviews
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A lovely warm reception
A lovely warm reception, Harry explained everything and helped make our choices. Would recommend.
28 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Loraine,
Thank you for your kind review.
We're delighted to hear you received such a warm welcome and that Harry helped explain everything clearly while supporting you with your choices. We really appreciate your recommendation.
Take care, ^Elan
Everything was explained
Everything was explained well, and made sure we understood options as we went by Harry
28 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Adam,
Thank you for taking the time to leave us a review.
We're pleased to hear that everything was explained clearly by Harry and that you felt supported throughout the process. It's important to us that everyone understands their options before making a decision.
Thank you for choosing Co-op Funeralcare.
Take care, ^Elan
The gentleman I spoke to
The gentleman I spoke to was very helpful and informative.
My husband and I has already agreed end which funeral plan we wanted so everything was sorted for us both in just over an hour. We got emails about our plans later the same afternoon but are still waiting for our full documents
28 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Gillian, thank you for taking the time to leave a review. I'm pleased to hear that, once your meeting was arranged, you found the process of setting up your funeral plan straightforward. I'm sorry to hear that it took so long to arrange the appointment and that you had to make follow-up calls. I can understand how frustrating that must have been.
Funeral plan documents typically take 7-10 days to arrive by post. If you haven't received yours, please get in touch and we'll be happy to help: www.coop.co.uk/funeralcare/contact-us
^Take care, Simon
Reply from Co-op Funeralcare
Hi Ms. Morrison,
We're delighted to hear that you found the process easy and simple.
Take care, ^Elan
I found it very easy to arrange my…
I found it very easy to arrange my funeral online. Everything was very clear but also had options to speak to someone
1 August 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Ms Ridley,
Thank you for taking the time to leave us a review.
We're pleased to hear that you found it easy to arrange your funeral plan online and that the information was clear throughout. It's also great to know that the option to speak with someone if needed gave you added reassurance.
Thank you for choosing Co-op Funeralcare.
Take care, ^Elan
Overall very satisfied
Overall very satisfied. The gentleman we dealt with was excellent, knowledgeable, patient and above all understanding. The lady on reception was very good and even offered us tea or coffee. So, congratulations in order for both of them. The only slight criticism would be that the funeral home is in dire need of restoration as it is so tired it’s falling asleep! In short, would thoroughly recommend the Co-op funeral home in Saltash if you want to prepay your funeral.
29 July 2026
Unprompted review
Reply from Co-op Funeralcare
Thank you for this, Jeffery. I'm glad to hear you were shown the understanding you deserve and were offered a beverage during your visit. I'll make sure all your feedback is passed along to the branch. Thanks so much again,
^Mike
Excellent service from Bedlington Coop…
Excellent service from Bedlington Coop Funeral Service. Effortlessly, professional and offered a plan exactly to our specifications. Many thanks to Alison and Harry who took us through the process.
31 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Christine, this a lovely review, thank you so much. I'm really happy to hear you received excellent service and I'll make sure the Bedlington branch are aware of your kind words and feedback.
^Mike
Trust and honesty.
Speaking to people who understand and have great experience of listening.
4 August 2026
Unprompted review
Reply from Co-op Funeralcare
Thank you, Denise 💙
^Mike
Reply from Co-op Funeralcare
I'm very pleased to hear you received such excellent service. We really appreciate your recommendation! 💙
^Mike
Very professional relaxing treated with…
Very professional relaxing treated with respect went into all detail’s.
29 July 2026
Unprompted review
Reply from Co-op Funeralcare
Thank you for taking the time to leave a review, Alfred. We are pleased to hear that you felt respected and that all the details were covered in a professional manner. ^Aidan
All very easy to understand and get the…
All very easy to understand and get the funeral plan you want online. My plan arrived within the 10 days and relieved to have got it all sorted out.
28 July 2026
Unprompted review
Reply from Co-op Funeralcare
Thank you for taking the time to leave a review, Mary Ann. We are pleased to hear that you found the process of arranging your funeral plan online easy to understand. ^Aidan
Welcomed with a friendly welcome
Welcomed with a friendly welcome, the person who we saw was very thoughtful and went through everything and explained everything in great detail. Definitely would recommend
27 July 2026
Unprompted review
Reply from Co-op Funeralcare
Thank you for your positive feedback, Anthony. We are glad to hear that you felt welcomed and everything was explained in detail. Your recommendation means a lot to us. ^Aidan
Very easy to understand
Very easy to understand, and follow online buying and payments.
4 August 2026
Unprompted review
Reply from Co-op Funeralcare
Thank you for taking the time to leave a review, Daryl. We are pleased to hear that you found the online process so effortless. ^Aidan
Very patient and informative.
28 July 2026
Unprompted review
Reply from Co-op Funeralcare
Thank you for your positive feedback. We are pleased to hear that you found our team to be both patient and informative during your experience with us. Providing clear and compassionate support is very important to us. ^Aidan
Organising the end.
It was a very relaxed interview, but everything was done that needed to be done, and all in good spirits.
28 July 2026
Unprompted review
Reply from Co-op Funeralcare
Thank you for taking the time to leave a review, Rita. We're pleased to hear that your interview was relaxed and that everything was handled efficiently. ^Aidan
Very patient and informative gentleman
Very patient and informative gentleman. A funeral plan was not something I was looking forward to doing but he made the whole process calm and straightforward. Everything was explained thoroughly and there was no pressure to buy a plan.
31 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Mary,
Thank you for taking the time to share your experience.
We're pleased to hear that our colleague provided such patient and informative support. We understand that arranging a funeral plan can be a difficult decision, so it’s reassuring to know that the process felt calm, clear and without pressure.
Thank you for choosing Co-op Funeralcare.
Take care, ^Elan
The Co-op representative Claire…
The Co-op representative Claire Dewhurst took us through the process of purchasing the plans with patience and was very professional. We would recommend this service to everyone.
31 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Ian,
Thank you for taking the time to leave us a review.
We're pleased to hear that Claire provided patient and professional support while guiding you through the process of purchasing your plans. It’s lovely to know that you would recommend our service to others.
Thank you for choosing Co-op Funeralcare.
Take care, ^Elan
I picked this company
I picked this company. Because of my experience with goudies before they made the experience easy. So as part of the co-op it made my decision easy.
31 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Malcolm,
Thank you for taking the time to leave us a review.
We're pleased to hear that your previous experience with Goudies made your decision to choose Co-op Funeralcare an easy one. It's wonderful to know that our team helped make the process feel straightforward and reassuring.
Thank you for placing your trust in us.
Take care, ^Elan
Yvonne and Tracey - fantastic
Yvonne and Tracey were the kindest, friendliest and most welcoming individuals you could care to meet.
I felt listened to, valued and looked after.
I could not have asked for more.
31 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Alex,
Thank you for taking the time to leave us such a lovely review.
We're so pleased to hear that Yvonne and Tracey provided such kind, friendly and welcoming support. Knowing that you felt listened to, valued and cared for means a great deal to us.
Thank you for choosing Co-op Funeralcare.
Take care, ^Elan
Very good service and answered all my…
Very good service and answered all my questions and smoothed out any problems or concerns. We were so impressed that my husband bought his funeral plan from them too.
Would fully recommend their Gold funeral for total peace of mind .
26 July 2026
Unprompted review
Reply from Co-op Funeralcare
Hi Susan,
Thank you for taking the time to share your experience.
We're delighted to hear that our team was able to answer your questions, address your concerns and provide a service that gave you confidence. It’s wonderful to know that the experience also gave your husband reassurance when arranging his own funeral plan.
Thank you for your recommendation and for choosing Co-op Funeralcare.
Take care, ^Elan
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