I am still waiting for my purchase. And I have not received updates about any shipping. But I go back and look at the order it says it's still in process.
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See what reviewers are saying
Delivery was slow and outside of the window ordered. Once eventually dispatched, the item was received within 3 days. Because the item was lot dispatched until around 10 days after my order being... See more
Amazing product for the new iPad Pro 11inch. Was not on their site but they provided good communication and delivery option for UK. Thanks! I think the charging gap can be increased to provide e... See more
Company replied
I needed a telescopic table-top stand to put my iPad at face level whilst painting from photos. After due research (there are several similar ones to choose from) I opted for this stand as it comes fr... See more
Company details
Written by the company
Our mission is to extend the life of tablets by providing quality protective cases at fair prices. We emphasize functionality in our product line so that tablet owners can use devices in more ways and more places – whether on the beach, in the car, outdoors, at home or in the office. At Cooper Cases, we make customer satisfaction our #1 goal, attending to individual customer needs as quickly as possible. Our hands-on approach is based on delivering satisfaction to all clients.
Contact info
1968 S. Coast Hwy, Suite 1260, 92651, Laguna Beach, United States
- +1 224 204 2112
- hello@coopercases.com
- coopercases.com
3.0
Average
436 reviews
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Hasn’t replied to negative reviews
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Late shipment
My name is not Kay. I ordered 2 cases and expected them to be shipped as one order in the same box but you split the order and I have not received the second case. If the issue was about the colour that I ordered not being available in Canada someone should have reached out to me and discussed another colour option.
3 January 2022
Reply from Cooper Cases
Thanks for sharing your comments with our community. Your order was fulfilled from our Canada warehouse (both items). Unfortunately, this is a very difficult season when it comes to logistics. One of your items was delivered 3 days after your order, and the other is still in transit.
We use Amazon fulfillment services to ship to our customer locally. Amazon has different warehouse to be able to fulfill orders based on availability and location, this process is automatic.
We will reach out to you directly via email, and send the tracking information for the second package.
We sincerely hope for your understanding.
Tablet2Cases Team
Replacement of defective keyboard.
The USB internal socket on my case’s keyboard broke off when I was removing my charging cable. I contacted Cooper Cases to see if I could get a replacement keyboard. They were quick to reply and after sending in a few pictures, they advised me a replacement was on it’s way. Shortly after parcel arrived (which contained not just a keyboard but a brand new case), I received an email from the agent indicating they were seeing that the parcel was delivered and wanted to confirm I had received the parcel. The Customer Service Agent was wonderful. I received almost daily emails keeping me updated through the whole process. From start to finish this was one of the most pleasant experiences dealing with a companies Customer Service I’ve had in a long time. Koodo’s to them.
26 December 2021
Unprompted review
Reply from Cooper Cases
Hello Joseph,
We truly appreciate that you took the time to leave us this amazing feedback. Wonderful!
We are committed to our customers as your peace of mind is our top priority. We are glad that we manage to solve the situation to your full satisfaction and we are thrilled that you are satisfied with the service.
Hope to make business with you in near future.
-Cooper Cases Team-
I purchased this Cooper Case for my…
I purchased this Cooper Case for my iPad and it is too large and does not fit nor secure the iPad at all.
22 December 2021
Reply from Cooper Cases
Hello Michelle,
We appreciate you took the time for leaving us this comment. I also apologize for the unsatisfactory condition of your case.
I would like to assist you forward and look for a solution to this situation. We have contacted you by email that it was linked to your order.
Looking forward to hearing from you soon.
-Cooper Cases Team-
This the Best Buy I have made I took it…
This the Best Buy I have made I took it over to my sons and he is going to get one
22 December 2021
Reply from Cooper Cases
Hello Richard,
We appreciate you took the time to leave us this comment. We are more than happy that you are enjoying your brand new Cooper Backlight Executive keyboard with all the features integrated and the compatibility to work on any platform.
Hope to hear from you soon.
-Cooper Cases Team-
The correct way to do business…
My first package was the wrong item but when I contacted Cooper their after sales team were exemplary in organising the delivery of the correct item of which I am more than pleased with its quality and performance.
take a bow Cooper's for quality products and 5star after sales service
14 December 2021
Unprompted review
Reply from Cooper Cases
Hello Paul,
We appreciate you took your time to leave us this amazing feedback. We are commiitted to our customers as your peace of mind is our top priority.
Hope you are enjoying your new Cooper Infinitive Executive Keyboard and all the amazing features that will improve your daily work.
Look to hearing from you soon.
-Cooper Cases Team-
I received a very prompt reply to my…
I received a very prompt reply to my email describing my concern and the answer was the correct one to solve the issue.
30 November 2021
Unprompted review
Reply from Cooper Cases
Hello Randy,
We appreciate you took the time to leave us this comment. Our support staff is always committed to our customers. We always try to offer the best experience to solve the problems in the best way possible.
Hope to hear from you in near future. Best Regards.
-Cooper Cases Team-
Very useful and handy
Excellent product in terms of quality and professionalism. Served my purpose very well.
22 November 2021
Reply from Cooper Cases
Hello Md,
We appreciate you took your time to leave us this comment. We are committed to our customers as your peace of mind is our top priority. Hope you are enjoying your Cooper Mega Table, a multifunctional workstation created for our customer satisfaction in any environment.
Hope to hear from you soon.
-Cooper Cases Team-
Great customer service and products
Great customer service and products. Quick responses and friendly. Highly recommend
16 November 2021
Unprompted review
Reply from Cooper Cases
Hi there,
Thank you for leaving us this comment. We really appreciate it. We are committed to our customer as your satisfaction is our top priority. We are happy we manage and solve the situation properly.
Hope to hear from you soon.
-Cooper Cases Team-
Excellent product and customer service
Great looking case. Had a problem at first with language. With the help of customer service, I followed their directions and the problem is solved. Very easy to use.
9 November 2021
Unprompted review
Reply from Cooper Cases
Hello Tim,
We are happy about your amazing feedback. As your peace of mind is our top priority, we are glad we manage properly the issue. Hope you are enjoying your product.
Again, thank you! We look forward to seeing you again soon.
-Cooper Cases Team-
Overall patient and professional
Overall patient and professional
had issue with the original keyboard/case i purchased and reached out. working from home has made it difficult to send responses back in timely manner. They were patient and nice and kept reaching out to help me with my inquiry.
1 November 2021
Unprompted review
Reply from Cooper Cases
Hello there,
It is nice to see you left us this amazing feedback. We really do appreciate it.
Aside from technical support, we also want to ensure prompt and great service with our customers.
Again, thank you for sharing this with everyone. Hope to hear from you soon.
-Cooper Cases Team-
Nice case!!!
25 October 2021
Reply from Cooper Cases
Hello there,
We are grateful you took your time to leave this comment and share it with everyone. We appreciate it.
We are glad you are enjoying your new Cooper Dynamo Case. I’m sure you will take advantage of the screen protector for more safety and versatility.
Looking forward to having business with you again soon
-Cooper Cases Team-
My second Cooper case
I purchased my second Cooper case for my Amazon HD 8. It's great to have an onboard blue tooth keypad for message, internet and other uses I'm still discovering. Customer service is very responsive and committed to resolving any issues you may have, either with the case itself or operation of the keyboard. Outstanding product!
17 October 2021
Unprompted review
Reply from Cooper Cases
Hi Ken! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. I hope you enjoy your Cooper Touchpad Executive. We look forward to serving you again. -Tablet2Cases Team-
Not quite what I expected should have…
Not quite what I expected should have been two parts but only one
17 October 2021
Very elegant design an goos quality of…
Very elegant design an good quality of tablet case. Beautiful!! Service excellent, and helpful conversation with seller. I am very happy!! Thank you
14 October 2021
Outstanding!
The case is perfect and very sturdy! I had a little problem determining the correct size and the customer service representatives at Cooper Cases were more than considerate and helpful to me. I would highly recommend Cooper Cases.
11 October 2021
Unprompted review
Reply from Cooper Cases
Hi Mary,
You just wowed me with your amazing feedback.
As your peace of mind is our main priority, our goal is to give customers satisfaction. I am very happy we made it!
Again, thank you! We look forward to seeing you again soon.
Best regards,
Rafhael
Cooper Cases
Great customer service!
10 October 2021
Reply from Cooper Cases
Hi Amy,
It is nice to see you leaving us this amazing feedback.
I really do appreciate it. Aside from the quality products we are producing, we also want to ensure prompt and great service with our customers.
Again, thank you for sharing this with everyone. Looking forward to having business with you again soon!
Have a wonderful day, and stay safe.
Best regards,
Rafhael
Cooper Cases
Customer service is great!
Customer service is great!
Very quick, professional and polite responses. Helpful to resolve the issue immediately.
7 October 2021
Unprompted review
Reply from Cooper Cases
Hi Lulu! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. We look forward to serving you again. -Tablet2Cases Team-
Amazing!
The product is simply perfect. Top quality, easy and super useful. Customer care excellent. I suggest this thousand times!
4 October 2021
Unprompted review
Reply from Cooper Cases
Hi Chiara! We thank you for sharing your great experience with everyone! It means a lot to us. I hope you enjoy your product. If you have any further questions, please do not hesitate to get in touch. -Tablet2Cases Team-
Order the product on the 2nd of…
Order the product on the 2nd of September and it arrived on the 16th, was excited and very happy with the condition it arrived in and can't wait to set it up and use it
16 September 2021
Reply from Cooper Cases
Hello Nicola,
Your feedback really means a lot to us.
I am happy to know that the product arrives in condition. If you have any further questions about its functionalities, please do not hesitate to get in touch.
Best regards,
Rafhael
Tablet2Cases
Works great for about 2 months
Works great for about 2 months. My second one and keys have stopped working just like before.
9 September 2021
Reply from Cooper Cases
Hello Natasha,
Thank you for your feedback.
We are sorry to know that the second keyboard case has stopped working.
Your peace of mind is our main priority. We sent you a message to your email, however, we have not heard from you.
Kindly check your email, and I look forward to your reply.
Best regards,
Rafhael
Tablet2Cases
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