As first time buyers we were nervous to start the house viewing process and throughout the whole journey Coppenwall were really supportive. The agents that showed us around the properties were r... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Coppenwall Estate Agents Rossendale
Kingfisher Business Centre, Burnley Road, BB4 8EQ, Rawtenstall, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Having not sold/ purchased a property for some time, its hard to keep abreast of the procedure, time scale and general ups and downs. Millie at Coppenwall helped me through these in a fair and practical way. As a individual of older years I sometimes find it frustrating dealing with computers and modern modes of communication. I'm glad to say I recieved help in the good old fashioned way of talking.

Reply from Coppenwall Estate Agents Rossendale
The team at Coppenwall are really good at keeping you up to date on the progress of your sale. They keep you informed at every stage They have secured our sale within 5 months of the offer being received I am very satisfied with the service and recommend anyone in the area to engage them with your sale

Reply from Coppenwall Estate Agents Rossendale
Very professional and responsive, always happy to help and friendly service

Reply from Coppenwall Estate Agents Rossendale
I recently worked with Jen from Coppenwall Estate Agents Rossendale to let out my property, and the service was exceptional. Her communication was clear and consistent throughout the entire process, and she kept me fully informed at every stage. Thanks to her efficiency and professionalism, my property was let out very quickly. I highly recommend Jen for anyone looking for a smooth and stress‑free letting experience.

Reply from Coppenwall Estate Agents Rossendale
Used Emma and the team a few times and I think they are the best around. Great communication, advice and just a nice bunch of people. 1000% recommend.

Reply from Coppenwall Estate Agents Rossendale
Coppenwall provided an accurate pre letting valuatuon, stunning photography for the advertisement online, received and managed multiple enquiries and accompanied viewings, gave us prompt updates and obtained a tenant who was referenced, etc within hours and arranged a start date together with the necessary legal particulars. We would highly recommend Jen and the staff at Coppenwall.

Reply from Coppenwall Estate Agents Rossendale
Millie was very professional, personable and friendly when dealing with my enquiry about I property that I was interested in viewing. The booking process was handled quickly and a naturally agreed date and time arranged with reminders as follow up. Quick communication after the viewing (sadly the property was not suitable) and a first peek invite sent in case of other suitable properties in the future. Impressive. Would recommend.

Reply from Coppenwall Estate Agents Rossendale
Coppenwall have been amazing to work with so far. I am currently finishing the survey process and they have been in contact with me, giving me updates and ensuring I stay on track.
I got myself almost an immediate reply when asking to view the house and they were very kind when showing me around the house.
Any questions I've asked Mia has responded promptly and clearly. Even giving me recommendations for solicitors and surveyors if I needed them. She has stayed patient even with the delays of my Mortgage Offer and offered any help need at every step so far.

Reply from Coppenwall Estate Agents Rossendale
The staff are friendly, honest and reliable. Very helpful and informative when viewing and enquiries when buying a house. They are also quick to get back to you.

Reply from Coppenwall Estate Agents Rossendale
Great range of properties and very good viewings

Reply from Coppenwall Estate Agents Rossendale
I’ve used coppenwall to both buy and sell and on both sides they’ve been great! The communication is excellent and it really make a difference- selling/buying is bound to be stressful but the fact they keep you updated really helps things go smoother.

Reply from Coppenwall Estate Agents Rossendale
The lettings team (Jen specifically - thanks), really went the extra mile to help us rent a property in a very tight time scale. The whole process was simple and hassle free because everything can be filled in online. Highly recommended!
The house buying/sales team are also fantastic people and were always helpful throughout a parallel process.

Reply from Coppenwall Estate Agents Rossendale
Always helpful and pleasant. Nothing too much trouble and kept you informed of all procedures.

Reply from Coppenwall Estate Agents Rossendale
I would like to thank Jen for her support in renting out my property. Jen went above and beyond to find me some lovely tenants and I totally recommend this lovely company for your tenant find and the ongoing management service of your rental properties.

Reply from Coppenwall Estate Agents Rossendale
Millie and Leon at rawtenstall Coppenwall have been fantastic and would recommend them

Reply from Coppenwall Estate Agents Rossendale
From my very first enquiry to Coppenwall and Jen I have been treated with a first class service. Very efficient and very conscientious, always responds to queries promptly and actions accordingly. In particular Jen has been amazing and from start to moving in my house Jen acted in a professional manner with a very personal style

Reply from Coppenwall Estate Agents Rossendale
Cannot recommend enough. Popped into the office to discuss a valuation of our property. It was live with stunning pictures within the week. It was sold within 2 weeks. Coppenwall took care of everything, viewings, sharing vital feedback, offering advice. Made the process seamless for us!

Reply from Coppenwall Estate Agents Rossendale
A great team and the service was faultless. The house was valued, photos taken, marketed, and then sold in just over a week!

Reply from Coppenwall Estate Agents Rossendale
Fantastic service, amazing team. Would highly recommend.

Reply from Coppenwall Estate Agents Rossendale
Our first meeting was with Leon, who evaluated our flat. Leon was professional, knowledgeable and efficient. Once we accepted Coppenwall as our agent, our photos were taken promptly by Duane, and our ad was up within a few hours. The photos taken were a really beautiful representation of our flat, as well as the outside space and overall building.
Our property was added as a premium listing as well, without any prompt from ourselves (a lovely extra touch).
The dashboard has been really helpful for us as we can check the progress and how many views our property has had.
Duane handled our viewing, which took the stress off of us. The viewing went well, and we were able to accept an offer!
Our experience so far with Coppenwall has been friendly, informative and efficient. We have not had to chase for information or updates, and the whole team have been great! Really proud to have been the first Burnley property represented by Coppenwall!

Reply from Coppenwall Estate Agents Rossendale
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.