Hibu Reviews 

Great Communicator. Excellent finished project as planned

Mallory has gone above and beyond in working with us and our operating systems team. She has made really good progress on our website in spite of our lack of time and effort.

This company is excellent. In these difficult economic times when we are all crunching down and even cutting out some of our advertising areas, these guys are one that I won't cut out or down on. Great customer service, one on one help, and always reaching out to see what they can do for you. You guys are a God send!!

Jacob S. helped us thru the whole process. We would not have done it if it wasnt for him.

Hibu does a great job of leading you through the mess as a small business in the marketing world. It can be tough and they show that they care by working side by side with you to solve the problems related to marketing with you business.

I believe Gabi to be very knowledgable in her position. She was very friendly and personable. I appreciate all the help they offer.

My recent experience with this company is a flat zero they are a con job.

Nick Etten has been a life saver. He has helped restore and resolve all of the issues with my Damon's Lawn Service Hibu website. He has also orchestrated the make over of Damon's Lawn Service Facebook page as well. He is the definition and example of what customer service and support should be!!! BAR NONE!!!

I am delighted to share my experience working with Gabi LeGrand at Hibu. As our account executive, Gabi has been instrumental in navigating the complexities of developing a modern and dynamic website for our company. From the outset, her dedication and expertise have been evident, ensuring that we created an outstanding website with compelling and relevant content & creative.
Gabi’s exceptional communication skills, coupled with her articulate and thoughtful approach, have made the entire process seamless. She has a remarkable ability to anticipate our needs, often addressing potential issues before we even become aware of them. This proactive mindset has been invaluable to us.
Recently, when we faced execution challenge, Gabi stepped in promptly to correct the course and connected us with the right resources. Her commitment to excellence ensured that the final result not only met but exceeded our expectations.
Gabi is the primary reason we chose to work with Hibu. Her professionalism, creativity, and dedication have made a significant impact on our project. We are incredibly grateful for her support and highly recommend Gabi LeGrand to anyone looking for exceptional service and results in their digital marketing endeavors.

This company is almost impossible to cancel we've been trying to cancel for 3 months now. They are the worst I don't understand how companys like this stay in business.

This is a scam, they take lots of money and do no work. I got no clients and they just kept telling me to push up what I was spending. Please do not use this company

Timely responsive service. Attention to needs and concerns.

Great website that brings Traffic!! We have been dealing with them for 10 Years. Website looks great and we are number one under search's relating to our business

I utilized Hibu for several months and observed minimal results. They demonstrated the effectiveness of their keyword entries for me through the Hibu dashboard. Ultimately, they suggested implementing a dynamic phone tracker on my site, which unfortunately disrupted my inquiry form for three weeks, resulting in the loss of all inquiries during that period. I engaged in a two-week struggle with them and eventually had to consult my own IT team to identify the problem. Only after we pinpointed the issue as one caused by Hibu did they resolve it and acknowledge their mistake. As compensation, they offered half a month's service free, which hardly compensated for the potential loss of over $15,000 in services and the negative impact on our reputation due to unaddressed inquiries. I would never use their services again.

HIBU promised to manage my SEO, but the moment I signed up the nightmare began. They immediately began erasing all of my local listings. They somehow got into my YEXT account without authorization and began deleting profiles after claiming they were unable to correct it. All of the images and descriptions were erased. I cancelled with them less than a month. I honestly feel that HIBU was paid by my company's competitors to solicit business from me to sabotage my SEO.

Customer service is always helpful and timely. The account representative is always clear about what he is promoting. I feel the services is worth the value.

After working with Hibu for the last 3-4 months, it appears that their processes are very rigid and mostly templated. So, for example, you have to find the template that works best for your social ads. Then fit your business information in the template that you choose. The other, and larger frustration, is the fact that communication between all of the associates at Hibu is not very good. I am figuring out how to work within Hibu's system by trail and error instead of clear instruction on the front end.

Easy to work with and effective strategies. They built us a beautiful website and our online presence and sales have increased.

When it comes to advertising I am always on the fence about what is going to drive the traffic to our business. Some places promise things with a high rate.
Since I have started working with HIBU. They never oversold me on items that would not benefit us. My rep Emily has been amazing thru the whole process along with the design team helping on our new website.
I am totally happy with the outcome and look forward to all the great things that are in store ahead.

Most advertising companies are like used car salesman’s but my experience here Hibu and the staff up into today’s date has been great. But we’re just getting started. I will keep everyone posted how things go.