Hibu Reviews 

When it comes to advertising I am always on the fence about what is going to drive the traffic to our business. Some places promise things with a high rate.
Since I have started working with HIBU. They never oversold me on items that would not benefit us. My rep Emily has been amazing thru the whole process along with the design team helping on our new website.
I am totally happy with the outcome and look forward to all the great things that are in store ahead.

Most advertising companies are like used car salesman’s but my experience here Hibu and the staff up into today’s date has been great. But we’re just getting started. I will keep everyone posted how things go.

I like how everything is all in one and the dashboard is really easy to see the progress. i also like how we can reply to reviews.

Super good customer service, and very good results would recommend to everyone!

They were finally able to fix the google location for the business. Also helped to update our website.

I highly recommend HIBU for anyone looking for a reliable and trustworthy business partner to help with the website and Google tools! They have been instrumental in helping us grow our business and have always been there when we needed them.

Mimi's Moving Services!
Blanca Escobar
Owner!

We have an amazing relationship with the hibu team and Dahlin is a rockstar!! There customer service aligns perfectly with our business and couldn’t be more happy

Mike Wallace
A Breath of Fresh Hair in Fair Oaks California

Hibu Marketing and my consultant Josh literally changed the trajectory of my life. As a hairdresser with nearly four decades of experience in the San Francisco Bay Area, I had painstakingly built a flourishing business with a loyal clientele. Unavoidable circumstances led to a relocation 2.5 hours away, resulting in a grueling commute that was unsustainable. I am in the twilight of my career and starting over did not seem possible, but I had to do it. I opened a small Salon and waited for customers. When little happened, my sister suggested I hire HIBU. Once I teamed up with Josh, the outcome was nothing short of phenomenal. It took some time, but I am getting multiple calls for bookings daily. The aim was to generate enough clients within a year to end the commute, and we achieved more. I have a thriving salon nearby and am part of an engaging local community.

I had only planned for six months of service, but due to the immense impact, I'll continue with HIBU. The gratitude I feel for Josh and Hibu is immense, they have redefined my career and improved the quality of my life significantly. Our goal was to get enough clients to stop the commute within one year. Not only will that happen, but I have been able to build a thriving business within walking distance from my home. I am a part of a wonderful community.

Words fall short of expressing the profound gratitude I feel toward Josh and Hibu for this significant transformation. Their services have opened up a world of possibilities, offering a fresh lease on my career and significantly enhancing my quality of life. Thank you, Josh.

We signed up for Hibu on a 6 month agreement and was the worst decision we made!!!!! We made 1st payment in December and ads banner ADs started to run. They promised to help and create ADs they did not. Same ads ran for 4 months!!!! Out account manager constantly tells us how ad is doing regardless of what we say. They firmly believe that if someone looks at an ad automatically believes they came into out business instead of listening to out team that tells otherwise!!! Hence ads stay up instead of doing as WE ASK and change ad out. Our agreement was up in May and they came back and said you agreement doesn't start until all ads start to run but they take monthly payments regardless and try to use that to extend your agreement!!!!!

We may be only 1 review but I will say tread lightly if using this company!!!!! Ensure you have a hard start and end date and ensure to get everything promised in writing in if they say what they will do in a general conversation!!!!!! GET EVERYTHING IN THE AGREEMENT ESPECIALLY HARD END DATE!!!!!!

I am a coach who works nationally with clients. My Hibu contact said they'd be able to get the phone ringing based on Display, Google and Facebook ads. It's been over 5 months, yet I haven't gotten one single call from a truly qualified prospect. They've tried a couple of random things to address, but have not been any more successful. When I asked them to stop the bleeding and end the contract, rather than helping me cut my losses, they refused. So, if you are looking for a true partner and someone who takes accountability, you may want to go elsewhere.

No idea what they did in 3 months time. To go into the details would take more wasted energy than I have for this company. I am truly so irritated at the lack of integrity in the rep (Gregg Warmbier) I had and the company itself.

One word of advice: RUN!!

Edit: they asked me to reach out to them. I did. They never responded.

This company is a scam.

This company has been fraudulently offering marketing services for years. There are multiple lawsuits against them.

They offer to provide marketing services and do nothing. When I told them I wanted things resolved, they did nothing. It's been 3 months and no work has been completed. I told them I don't want their services, and they are threatening me with collections.

Please look at others who have had the same problem. This company is running a scam and they should be stopped. thousands of small businesses have been destroyed by them, and nothing happens.

See many stories of the same, like mine.

google the words: hibu scam, hibu lawsuits, hibu yelp reviews, hibu sitejabber

Hibu is owned by Dex Media and Thryv, two other well known scam companies.

YOU THOROUGHLY DISGUST ME!

Great Experience! Very reliable company with friendly salesmen and competent customer service.

I entered into an agreement with this company last November. I pay $300 a month for 4 services, none of which they do. For example, one of the services is to increase my business ratings. The first month, they were able to get me a number of 5 star ratings. However they failed to mention that these ratings are not public and I am the only one who will ever see them! Since that time, they have done nothing else. Another example is their online business info management service, ensuring accurate information. While their Hibu dashboard told me my info was nearly 100% accurate, this was in fact false. When I had a social media account assessment separate from Hibu, they found my Google business page listed the wrong phone number and web address. This error was publicly visible to the world for at least two weeks, probably longer! When I went into correct the errors, I learned I no longer had ownership or access to my Google account. I found this out after spending hours on the phone with Google Support. I couldn’t do anything to fix the problem so I submitted a request to correct the phone and web info, Hibu declined. So I called Google back and they helped me figure out how to get me back as an admin, but Hibu still owns my account. These are just a few examples of their scam operation! Do not use unless you want to throw money away!

Cancelling Service
I emailed my rep to cancel service, they continued to charge my credit card.
I called HIBU and they said they would cancel the service if I would confirm all past payments as valid.
I refused and am disputing my credit card bill.
This takes my time and HIBU's time.
Be careful as HIBU is not trustworthy.

I find it interesting all the 5 star reviews this company has in their own website, but upon checking in other platforms the truth comes out.
My experience was positive at the beginning, the onboard team was good, as time went by the sales rep started selling me different products to promote my new business. None of those products brought any leads at all, at one point they run a campaign with the wrong phone number, or they run another one without any information of the products sold in my business just the name and phone number. When I wanted to make changes on my website the had a person give me directions to do it myself.
The communication is terrible, no one knows what’s going on with the account, meaning I had to repeat the story every time. I started the process to cancel their services due to non performing and never got a call back.
I stoped payment on my credit card, but now I know I can count on a daily call from their collection department.

Long story short I cancelled my account with my sales rep which is the main person I dealt with throughout my time with the company. (2) months later I got charged $10,000.00 and they say "well we sent you an email, you can't just cancel with your claims rep". Imagine charging someone $10,000.00 without making a phone call. What an absolutely joke of a company. Stay away from these people. On another note they can barely drum up any business either.

Team Hibu delivered according to my expectations without a problem. Everyone from my sales representative Lori Tylee to customer service are very professional and able to clearly communicate with me. Communication is key to understanding your client's needs. Thank you Hibu, I will recommend your services to my clients.

Hello, my name is Armando Soto, My father is Angel Soto, Owner of Easton Plastering. I am very very upset with Hibu and am hoping to resolve this issue before my farther escalates the situation and terminates the contract early. April 28th > I sent out an email to my agent Mary Patterson, and Sophia Bogard. I made it absolutely clear, that I did not want any sort or form of "tracking" number on my account. Also you have record of the email AND the 2nd / final consultation phone call my father had with Mary and HIBU> MY FATHER MADE I CLEAR ONCE AGAIN NOOOOO TRACKING NUMBER ON OUR ACCOUNT. ( Both of these instances are verifiable ). May 25th > Website goes Live, WITH tracking number. We texted and called Mary every 2-3 days demanding to turn off the tracking ( which should have never touched my website PERIOD, simple as that....) tracking number gets turned "off" > but it remained on our website until JUNE 19th..... (According to a tier one manager me and Mary spoke with).... 3 (THREE) customers, contacted my father, and informed him that the number on the website was a DEAD END NUMBER> IT LEAD TO NO WHERE. July 2nd, I open the website on my MacBook Pro. DEAD NUMBER IS STILL DISPLAYING...... July 4th 2022, > My father, and I, and my younger brother who has nothing to do with this business. Each went on the eastomplastering.com website, and we took VIDEO EVIDENCE!!!!!! THAT THE DEAD Number REMAINED THERE, when it should have never even touched our website. THE DEAD number was on our website MAY 25th > July 5th... Confirmed on more than 8 difference devices if we include the customers who informed my father of this ridiculous, unbelievable error, on HIBUS END.. Absolutely insane how this error went on for so long despite us making this clear (NEVER TRACKING NUMBER), BEFORE THE WEBSITE WAS EVEN LIVE...... We need to find a way to work this out, we are demanding a full months worth of credit applied to our account effective immediately....... Kristin Davis was in charge of performing a thorough investigation, and informed us that no adjustment was warranted.... I contacted her personally via phone call July 11th, 2022 around 10 AM west coast time. She took notes of everything I just typed once again, and said she would contact me right back. I never heard back from her, no update whatsoever. This has been the slowest months my father has had in years. Please contact me, we need to figure out a way to resolve this. Thank you for your time and consideration. - Armando A. Soto

It's nice to have a team I can depend on.