Costataxicy Reviews 

31
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We aranged a familly treap near Larnaca.Almsot immediately we received an offer,which was more than correct.Driver conntacted us,came on time,provided all information.Really amazing experience.

Company replied

Rated 5 out of 5 stars

I had a great morning ride from Paphos to the Larnaca International airport with George from Costa Taxi Cy on Friday, October 9. George is a very kind, polite, friendly and professional driver. D... See more

Company replied

Rated 5 out of 5 stars

We had to book a last minute ride from Larnaca to Paphos and CostaTaxi came to our rescue. They replied promptly the night before and came at the time promised. Comfy car and friendly driver! Even sur... See more

Company replied

Rated 3 out of 5 stars

.​We booked an early morning transfer to Larnaca Airport requesting two booster seats. The pickup caused significant stress: the car was delayed, the 24/7 hotline was unreachable, and the vehicle a... See more

Company replied

Company details

  1. Minibus taxi service
  2. also in
  3. Cultural tours provider
  4. Driver and vehicle licensing agency
  5. Taxi service

Written by the company

Costataxicy is a professional taxi and private transportation service focused on providing safe, reliable, and comfortable journeys. We are committed to punctual service, friendly customer care, and a smooth experience from booking to arrival. Whether you need an airport transfer, local journey, or private ride, our goal is to make every trip simple and convenient.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(31)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly

Very friendly. Good communication

31 October 2026
Unprompted review
Costataxicy logo

Reply from Costataxicy

Thank you so much, Tania! We're glad you found us friendly and easy to talk to. Hope to drive you again soon! – Costataxi

Rated 5 out of 5 stars

familly treap near Larnacs

We aranged a familly treap near Larnaca.Almsot immediately we received an offer,which was more than correct.Driver conntacted us,came on time,provided all information.Really amazing experience.

9 November 2026
Unprompted review
Costataxicy logo

Reply from Costataxicy

Thank you, Zivko! We're very happy you and your family enjoyed the trip near Larnaca. Safe travels, and we're always here when you need us! – Costataxi

Rated 5 out of 5 stars

Excellent time keeping and such a…

Excellent time keeping and such a friendly driver!!

9 November 2026
Unprompted review
Costataxicy logo

Reply from Costataxicy

Thanks a lot, Tim! Being on time is our top priority, and we'll pass your kind words on to the driver. See you next time! – Costataxi

Rated 5 out of 5 stars

Excellent service

Excellent service , easy communication and very polite drivers! Thank you very much

8 November 2026
Unprompted review
Costataxicy logo

Reply from Costataxicy

Thank you very much, Themis! We're happy the communication was easy and our drivers looked after you well. Looking forward to seeing you again! – Costataxi

Rated 5 out of 5 stars

Excellent service

Excellent service. In the last three years I've used taxis all the time in Cyprus and this is the only service I now go to. They are the best. Always on time. Very fare prices. And really nice people.

6 November 2026
Unprompted review
Costataxicy logo

Reply from Costataxicy

Kerry, thank you! It means a lot that after three years of travelling around Cyprus you choose us. We'll keep being on time with fair prices. See you on your next ride! – Costataxi

Rated 3 out of 5 stars

Stressful pickup and missing child seats, but fair resolution

.​We booked an early morning transfer to Larnaca Airport requesting two booster seats. The pickup caused significant stress: the car was delayed, the 24/7 hotline was unreachable, and the vehicle arrived without the requested child seats. In addition, the driver did not take our advance payment into account and asked for the full price on arrival, which we paid in the rush.

​Update:
The owner promptly contacted us to clarify that they had arranged a replacement car to ensure we caught our flight. They acknowledged the missing booster seats and immediately refunded the deposit without hesitation. While early morning logistics and equipment adherence need improvement, I appreciate the owner taking direct accountability and handling the matter professionally.

31 October 2026
Unprompted review
Costataxicy logo

Reply from Costataxicy

Dear Att,

We're truly sorry for the stress you and your family went through. You booked your airport transfer with us in good time, and you deserved a smooth, worry-free journey.

We would really like to look into this properly. Could you kindly send us your booking details (the name the booking was under and the date and time of the pickup) on WhatsApp at +357 99940234? We have tried to find your booking but would like to be sure we have the right one. This will help us find out exactly what went wrong and make it right with you personally.

A missed pickup and an unanswered phone is not the service we stand for, especially with children on the way to a flight. We're glad you got to the airport safely, and we're already improving how we confirm drivers and answer calls.

Thank you for taking the time to share this, and again, our sincere apologies.

Kind regards,
Georgios – Costa Taxi CY

Rated 5 out of 5 stars

Efficient and reliable!!

We had to book a last minute ride from Larnaca to Paphos and CostaTaxi came to our rescue. They replied promptly the night before and came at the time promised. Comfy car and friendly driver! Even surprised us 😂 Thank you so much. Will definitely recommend and use again.

30 October 2026
Unprompted review
Costataxicy logo

Reply from Costataxicy

Thank you so much! We're happy we could help with your last-minute ride from Larnaca to Paphos. Glad you enjoyed the trip and the surprise 😊 We look forward to driving you again!

Rated 5 out of 5 stars

Thank you George and Costataxi

Thank you George and Costataxi. The halfway musical, superb.

29 October 2026
Unprompted review
Costataxicy logo

Reply from Costataxicy

Thank you, Luke! George was happy to hear you enjoyed the music on the way. See you next time in Cyprus!

Rated 5 out of 5 stars

Great experience for two one hour trips…

Great experience for two one hour trips from hotel to golf courses. Always on time and courteous. Would highly recommend.

26 October 2026
Unprompted review
Costataxicy logo

Reply from Costataxicy

Thank you for choosing us for your golf trips! We're glad everything ran on time. Hope you had some great rounds, and we'd be happy to drive you again.

Rated 5 out of 5 stars

The best company!

The best company!
The best driver !

25 October 2026
Unprompted review
Costataxicy logo

Reply from Costataxicy

Thank you so much, Daniella! We really appreciate your kind words and hope to drive you again.

Rated 1 out of 5 stars

Extremely disappointing service

Extremely disappointing service – unreliable and unprofessional

I booked a taxi two days in advance. The company was quick to respond to my WhatsApp messages when making the booking, which initially gave me confidence in their service.

However, on the day of the booking, the taxi was supposed to arrive at 8:25 PM, but it never showed up. I contacted them just five minutes after the scheduled pickup time, and after waiting for an hour, I received absolutely no response. I made numerous phone calls, but nobody answered, and my WhatsApp messages were completely ignored.

This is completely unacceptable and unprofessional. If you cannot provide the service that has been booked in advance, the least you can do is inform the customer and respond to their calls or messages instead of leaving them stranded and waiting. I had a very small baby with me.

Luckily, I had not made any payment in advance and taxi was ordered very early before the flight, so just got a different taxi from another company for the same price.

Honestly, after this experience, I seriously question whether the positive reviews posted here are genuine. I would not recommend this company to anyone. Avoid if you want a reliable taxi service!
EDIT: After reading your response to my review, you have only further confirmed how unprofessional your service is. You are making claims in your public reply that simply do not reflect what actually happened.

No taxis arrived to pick up anyone during the entire time we were waiting. We were standing outside the whole time, and no taxi showed up.

As for the voucher, you initially sent it to me, but you withdrew it after seeing my negative review online. That speaks for itself.

It is disappointing that, instead of taking responsibility for your failure to provide the confirmed service, you have chosen to misrepresent the situation publicly.

Good luck with your business in the future. Hopefully, you will learn from this experience and understand the importance of honesty, accountability, and professional customer service.

19 October 2026
Unprompted review
Costataxicy logo

Reply from Costataxicy

Dear Customer,

Thank you for sharing your feedback. We sincerely apologise for the inconvenience and frustration you experienced, especially as you were travelling with a young baby.

Unfortunately, an unexpected mistake occurred during the pickup. Our driver mistakenly collected another passenger who appeared to match the expected booking, and that passenger accepted the transfer. This resulted in your scheduled pickup being missed.

We fully acknowledge that this should not have happened, and we take responsibility for the mistake. This was an isolated incident and does not reflect the high standards of reliability and professionalism we strive to maintain at Costa Taxi Cyprus.

As a gesture of goodwill and our sincere apologies, we immediately offered you a complimentary transfer to Larnaca Airport for your return journey.

While we understand that this cannot undo the inconvenience caused, we hope it demonstrates our genuine commitment to customer satisfaction and our willingness to make things right when mistakes occur.

We value every customer and take all feedback seriously. We are also reviewing our pickup procedures to prevent similar situations in the future.

Once again, please accept our sincere apologies. We hope to have the opportunity to restore your trust in our service.

Kind regards,
Costa Taxi Cyprus Team

Rated 5 out of 5 stars

All praise

All praise, excellent responsiveness. Everything went exactly as agreed!

15 October 2026
Unprompted review
Costataxicy logo

Reply from Costataxicy

Thank you, Dragana! We're glad everything went exactly as agreed. That's always our goal. See you next time!

Rated 5 out of 5 stars

Great

Great driver

19 October 2026
Unprompted review
Costataxicy logo

Reply from Costataxicy

Thank you, Tilemaxos! We really appreciate your kind words.

Rated 5 out of 5 stars

Amazing service

Amazing service! Reliable , on time! Better price

17 October 2026
Unprompted review
Costataxicy logo

Reply from Costataxicy

Thank you, Maxim! Reliable, on time and a fair price is exactly what we aim for. Hope to see you again in Cyprus!

Rated 5 out of 5 stars

Very professional

Very professional, friendly driver, easy communication on WhatsApp, I recommend this company.

13 October 2026
Unprompted review
Costataxicy logo

Reply from Costataxicy

Thank you, Miguel! We're glad booking on WhatsApp was easy and you enjoyed the ride. We appreciate the recommendation!

Rated 5 out of 5 stars

Costa's service is excellent

Costa's service is excellent; I will use it every time I come to Cyprus.
I highly recommend it.

13 October 2026
Unprompted review
Costataxicy logo

Reply from Costataxicy

Thank you, Mishel! We'd be delighted to drive you every time you visit Cyprus. See you soon!

Rated 5 out of 5 stars

Great Morning Ride to Larnaka Intl. Airport

I had a great morning ride from Paphos to the Larnaca International airport with George from Costa Taxi Cy on Friday, October 9. George is a very kind, polite, friendly and professional driver. During our 1.5 hour drive, George put some positive music, which made my day very bright and colorful.

Thank you very much, George and Costa Taxi Cy. I will recommend you all my friends who travel to Cyprus. I am looking forward to seeing you again in the future.

Best regards,
Iurii Beliaev

9 October 2026
Unprompted review
Costataxicy logo

Reply from Costataxicy

Dear Iurii, thank you for your wonderful review! George was really happy to read it. We're glad the music made your morning brighter on the way to Larnaca. We look forward to seeing you again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look