I had been using a different brand of similar eco cleaning products that come in tiny, brown bottles, but I didn't always like the sent, so I took the plunge and swapped to Cosy Cottage. So pleased... See more
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Review summary
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What people talk about most
Reviews shaping this summary
This is my second order from Cosy Cottage. After ordering the cleansing balm and loving it, i ordered the moisturiser. After struggling for the past 18 months with eczema/psoriasis/who knows what on... See more
Company replied
Always a pleasure to receive some goodies from Cosy Cottage - I use skin products, shampoo and conditioner bars and soaps. As we have a new puppy I also bought the pet shampoo bar! My husband who ha... See more
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Decided to try their cleaning products. Bought the set - glass bottle cloths and surface cleaner. Lovely scents and excellently cleans work surfaces, skirting boards- easily removed grease from my coo... See more
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Company details
- Beauty product supplier
- also in
- Beauty Products Wholesaler
- Beauty supply store
- Cosmetic Products Manufacturer
- Cosmetics shop
- Wellness centre
About Cosy Cottage
Written by the company
Our natural, skincare, beauty, homecare and wellness products are all developed by our founder, a qualified chemist, and have been made in Malton, North Yorkshire, since we started our family company, eight years ago.
We are proud to employ over twenty local people in our growing team. Every product we make is from 100% natural ingredients, free from palm oil, artificial surfactants, sulphates, artificial fragrances and preservatives. We have long term wholesale and trade partnerships with many independent shops, visitor attractions, accommodation providers and events companies across the UK. We also create and make products for a growing number of white label clients, looking for a trusted product development and manufacturing partner offering manageable minimum order quantities.Our packaging is all recyclable, compostable or reuseable and free from single use plastics. We are committed to being cruelty free, do not test on animals and we never commission other organisations to do so on our behalf. Everything is suitable for vegetarians and we have a wide range of vegan products.
We accept orders online, by phone and in our Malton store and offer outstanding customer and after sales service via phone or email too. Postage is free for orders over £40Offers & Award Information
Written by the company
- Award-Winning Skincare
- Winner of 'Best Sensitive Skincare Brand' in 2023, 2024 and 2025' Best new product awards for our Aloin Face Mask and our Pet Shampoo in 2025
- Offers and Product Testing Opportunities
- New customers signing up to our newsletters benefit from a 10% discount, exclusive offers, early registration for new product launches and the opportunity to volunteer as testers before new products are launched.
Our Free Shipping Offer
Free shipping on all orders Over £40
We offer free, tracked delivery via Royal Mail 48 hour service for all orders over £40 (net of dicounts).
Contact info
Cosy Cottage Store, 17 Market Place, YO17 7LP, Malton, United Kingdom
- 01653 693555
- customers@cosycottagesoap.co.uk
- cosycottagesoap.co.uk
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Reply from Cosy Cottage
Hi there Maureen. Thank you for this great review. we are delighted that you are happy with our delivery service and that you are enjoying the fragrances. Best wishes
Lovely products
Lovely products. Good price. Sent quickly. Presented beautifully. A winner for me!
2 July 2026
Reply from Cosy Cottage
Hi Nancy, thank you so much for this lovely review. we are delighted that you are a very satisfied customer! Best wishes to you
Great products very competitive and…
Great products very competitive and fast delivery
24 February 2026
Reply from Cosy Cottage
Hi there, thank you so much for this positive review. We are very happy that you are pleased with our products and our service. Best wishes
Reply from Cosy Cottage
Hi Carla, Thank you so much for this great review. We are delighted that you are happy with our products and service. Best wishes to you
This time I ordered the face mask
This time I ordered the face mask & absolutely love it. Haven’t had one like this before & love how versatile it is. Really need something nourishing during this constant heat & this is perfect.
30 June 2026
Reply from Cosy Cottage
Hi Gin, Thank you for this wonderful review. We are so happy to hear that you are enjoying our face mask and finding it beneficial. Best wishes
Simply a great shampoo
I have used their shampoo block for several years now. It leaves my hair soft and has no irritants. Their sudscription means I never run out and it always arrives in good condition and one time.
30 June 2026
Reply from Cosy Cottage
Hi Kate, thank you! We are delighted that you are happy with your shampoo sudscription. Best wishes to you.
The delivery was quick and the package…
The delivery was quick and the package was well-protected. Although it’s early days, the products appear good. The face serum is stunning. Its texture and smell are wonderful. I’ll report back after some time of use.
29 June 2026
Reply from Cosy Cottage
Hi there Cliff. Thank you so much for your great review. We are very happy to hear that you are enjoying the face serum. We hope you love the shea butter soap just as much. Best wishes
Reply from Cosy Cottage
Hi Sara, thank you so much for your great review. We are delighted that you are enjoying our products and that you share our ethos. Best wishes
Lovely smelling natural items
There was a great choice of scents products all with natural ingredients. I chose cleaning concentrates and they smell delicious.
The customer service is excellent and my items were carefully wrapped. I will definitely be using some of the body and skincare.
29 June 2026
Reply from Cosy Cottage
Hi there Jan. Thank you very much for this great review. we are delighted thatyou are enjoying our surface cleaner concentrates. We look forward to seeing you again soon! Best wishes to you
Reply from Cosy Cottage
Hi Helen. Thank yoy so much for your lovely review. We are so pleased that you are happy with our products and service. Best wishes to you
An easy website to navigate through and…
An easy website to navigate through and order.
Fabulous fresh fragrance from the cleaning solutions which is what I'm looking for at great prices. I will definitely be ordering again x
29 June 2026
Reply from Cosy Cottage
Hi Alison. Thank you for this great feedback. We are delighted that you found our website easy to navigate and that you are enjoying our surface cleaners. Best wishes to you.
Reply from Cosy Cottage
Hi there Janice. We're deighted that you are pleased with our products and our service. Thank you for your review. Best wishes
Items are lovely and really well made
Items are lovely and really well made. It is just very expensive and there are equally as good products for less cost that I can purchase.
4 June 2026
Reply from Cosy Cottage
Hi there Jason, Thank you for your review. We are pleased you found our products lovely and well made. Best wishes.
Reply from Cosy Cottage
Hi there Jan, Thank you for your lovely review. We are thrilled your parcel arrived on time and was packaged beautifully. Best wishes.
Consistently great quality products.
28 May 2026
Reply from Cosy Cottage
Hi there David, Thank you for your review. We are pleased you are finding our products to be great quality. Best wishes.
Reply from Cosy Cottage
Hi there Fiona, Thank you for your review. We are thrilled you are finding the face cream lovely and find it to be gentle on your skin. Best wishes.
You won't be disappointed
Easy to order, products top class,I am very pleased with the quality and so is my skin.
2 June 2026
Reply from Cosy Cottage
Hi there Lorraine, Thank you for your great review. We are pleased you and your skin are enjoying our products and that you found the ordering process easy. Best wishes
Reply from Cosy Cottage
Hi there Elizabeth. Thank you for your review. We are thrilled you are enjoying our products and that our delivery was quick and well packaged. Best wishes
Reply from Cosy Cottage
Hi there Samantha, Thank you for your lovely review. Best wishes.
Face cream
Quick delivery and friendly service, the product is good and doesn’t irritate my skin which is exactly what I wanted
2 June 2026
Reply from Cosy Cottage
Hi there Alison, Thank you for lovely review. We are pleased our products don't irritate your skin and that you experienced a quick delivery. Best wishes.
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