Cotton Traders - Andover Reviews 76

TrustScore 4.5 out of 5

4.5

Andover Garden Centre, Salisbury Road, SP11 7DN Andover, GB


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See what reviewers are saying

Rated 5 out of 5 stars

As always the things I ordered are just as the catalogue says they are. The service in ordering is easy and I have always been pleased with what I ordered.

Company replied

Rated 4 out of 5 stars

I saw a nice pair of summer trousers in my size so took the opportunity to order them. They fit well, look smart and pleased with my purchase. When I saw offers for Cotton Traders I couldn't order... See more

Company replied

Rated 5 out of 5 stars

Ordered online as no stock when we went to the store but nice and easy quick delivery , I order from cotton traders for my dad’s clothes as they have 27inch leg and as he is small they fit perfectly s... See more

Company replied

Rated 5 out of 5 stars

Lovely company to deal with. Everything I've bought from them has come on time and has been excellent quality. My only disappointment is that they have run out of a pair of shoes I bought last yea... See more

Company replied


Company details

  1. #321 of 614 best companies in Clothing Shop
  2. #190 of 284 best companies in Fashion accessories shop
  3. #147 of 242 best companies in Men's clothes shop
  4. #113 of 214 best companies in Shoe shop
  5. #129 of 252 best companies in Ladies' clothes shop

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Contact info

  • Andover Garden Centre, Salisbury Road, SP11 7DN, Andover, United Kingdom

  • 01264 311235

4.5

Excellent

TrustScore 4.5 out of 5

76 reviews

5-star
4-star
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1-star

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Rated 4 out of 5 stars

I was very happy with my purchase

I was very happy with my purchase. It came really early and the courier was very pleasant.

27 May 2026
Cotton Traders - Andover logo

Reply from Cotton Traders - Andover

We are so pleased you were happy with your purchase and the quick delivery you received.

Rated 5 out of 5 stars

As always the things I ordered are just…

As always the things I ordered are just as the catalogue says they are. The service in ordering is easy and I have always been pleased with what I ordered.

26 May 2026
Cotton Traders - Andover logo

Reply from Cotton Traders - Andover

We're so pleased to hear that your orders consistently match their catalogue descriptions and that our ordering process is easy for you. Thank you for your kind words!

Rated 5 out of 5 stars

Delivery on time

Delivery on time, and good quality product

13 May 2026
Cotton Traders - Andover logo

Reply from Cotton Traders - Andover

Thank you for leaving a review. We are glad our products and delivery service met your expectations.

Rated 5 out of 5 stars

The clothes are well made and look…

The clothes are well made and look good. A big hit with me and I love looking at their emails.

7 May 2026
Cotton Traders - Andover logo

Reply from Cotton Traders - Andover

We're so pleased you love our well-made clothes and enjoy our emails! Thanks for your kind words.

Rated 4 out of 5 stars

I saw a nice pair of summer trousers in…

I saw a nice pair of summer trousers in my size so took the opportunity to order them. They fit well, look smart and pleased with my purchase. When I saw offers for Cotton Traders I couldn't order my size as many sizes were not available.

6 May 2026
Cotton Traders - Andover logo

Reply from Cotton Traders - Andover

Thank you for your review! We are glad to hear that you are happy with the the summer trousers you purchased.

I am sorry to hear that the sizes you were after were not available. Please keep an eye on our socials and websites for all the latest offers.

Kind regards,
Alex
Cotton Traders Customer Support

Rated 5 out of 5 stars

The trousers are great

The trousers are great. I love the shorter length. Returning the ones that were too tight was really easy.

3 May 2026
Cotton Traders - Andover logo

Reply from Cotton Traders - Andover

We appreciate you taking the time to leave a review. We're so happy to learn that you find the trousers great and love the shorter length. We are also glad the return was easy.

Rated 5 out of 5 stars

Quick delivery and chinos fitted…

Quick delivery and chinos fitted perfect and reasonable price .

26 April 2026
Cotton Traders - Andover logo

Reply from Cotton Traders - Andover

We appreciate your positive review; we are happy our quick delivery and perfect fit of reasonably priced chinos met your expectations.

Rated 5 out of 5 stars

Excellent Service and Product Knowledge

Excellent service and great product knowledge from a very personable Jess. Thank you. So convenient having this store in the garden centre.

29 April 2026
Unprompted review
Cotton Traders - Andover logo

Reply from Cotton Traders - Andover

We appreciate you taking the time to share your experience. We're happy to hear that you received excellent service and product knowledge in our store.

Rated 2 out of 5 stars

White linen trousers fitted well but…

White linen trousers fitted well but material was very thin and disappointing.

16 April 2026
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Reply from Cotton Traders - Andover

We appreciate your feedback on the linen trousers. We're sorry the material's thinness didn't meet your expectations and will review the fabric quality.

Rated 5 out of 5 stars

Great shop and staff

I had already ordered a few items but needed to return one thing. Went to Cotton Traders shop (dog friendly by the way!) in Andover. Lovely reception by Jess and Amanda. They made things so easy and they made my next order there and then for me using my online discount too. Lovely presented clean shop and great staff. Well done!

16 April 2026
Cotton Traders - Andover logo

Reply from Cotton Traders - Andover

We're happy to hear you received a lovely reception at our Andover shop. We appreciate your positive feedback regarding our staff's helpfulness with your return and order. Thank you for your review.😍

Rated 5 out of 5 stars

Great

Everything was really quality and great 👍

15 April 2026
Cotton Traders - Andover logo

Reply from Cotton Traders - Andover

We appreciate your positive feedback; we are happy to hear you found everything of great quality.

Rated 5 out of 5 stars

Great value

Great value, looks great and fits well

9 April 2026
Cotton Traders - Andover logo

Reply from Cotton Traders - Andover

We appreciate your positive feedback and are glad that your item looks great and fits well.

Rated 5 out of 5 stars

My order was ready for collection at…

My order was ready for collection at the local store and whilst there i used a 15% off voucher that I had in a email. Thank you we're ready for our holiday now

5 April 2026
Cotton Traders - Andover logo

Reply from Cotton Traders - Andover

We’re happy to hear that your order was ready for collection and that you were able to use your 15% voucher in store. Thank you for your positive feedback and we hope you enjoy your holiday. 😊

Rated 5 out of 5 stars

Easy order fast delivery service good…

Easy order fast delivery service good price great quality 👌

3 April 2026
Cotton Traders - Andover logo

Reply from Cotton Traders - Andover

We appreciate your positive feedback. We are so happy you found ordering easy, delivery fast, with good price and great quality.

Rated 5 out of 5 stars

The item feels high quality and looks…

The item feels high quality and looks stylish. Definitely worth it.

11 April 2026
Unprompted review
Cotton Traders - Andover logo

Reply from Cotton Traders - Andover

We appreciate your positive feedback. We are so happy to hear that you are happy with the quality and look of the item.

Rated 5 out of 5 stars

Good service

Good service and excellent product.

30 March 2026
Cotton Traders - Andover logo

Reply from Cotton Traders - Andover

We appreciate your positive feedback; we are happy you were pleased with the excellent product and good service.

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