Cover4Rentals Reviews 2,272

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,988 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use of the website and the straightforward process for purchasing policies. Many highlight the excellent value for money, noting that the prices are significantly more competitive than those offered by car rental companies. The claims process is frequently described as efficient, fast, and hassle-free, with many people appreciating the quick resolution and payment. However, some customers also noted issues with the website, specifically regarding the availability of different coverage options or difficulties in finding specific policy information. A few people experienced delays in responses to queries or in the processing of their claims, with some reporting long waiting times for resolution.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting that the process is easy, quick, and... See more

Price

Consumers generally express satisfaction with the pricing, finding it very competitive and significantly... See more

Website

Clients share positive opinions on the website, often describing it as clear, easy to use, and simple to... See more

Claim

People report positive experiences with claim. Customers consistently praise the very fast and easy claims... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was nervous of taking out the insurance when every time you hire a car they push you to take their own insurance package out. Having had the insurance package for nearly a year when I needed it it p... See more

Company replied

Rated 5 out of 5 stars

From start to finish, the whole process was very easy to follow. Firstly buying the cover. Great value for money. On making a claim for damage to the hire car, support was immediate and clear. With... See more

Company replied

Rated 5 out of 5 stars

I used Cover4Rentals when hiring a car in Switzerland. Unfortunately I had a small bump with another car and was charged the excess by the car hire company. I have never had to make an insurance claim... See more

Company replied

Rated 5 out of 5 stars

Renewed for another year, this is a great product for anyone renting cars overseas - pay one set price for the whole year and peace of mind in case I have an accident, don’t have to pay the excess tha... See more

Company replied


Company details

  1. #127 of 225 best companies in Insurance agency
  2. #128 of 170 best companies in Insurance broker
  3. #70 of 138 best companies in Insurance company

About Cover4Rentals

Written by the company

After experiencing the costly excess waivers often sold by car rental companies, Cover4Rentals was created. We offer a fairer, more affordable alternative to help drivers across Europe avoid unnecessary costs and access reliable protection when renting a vehicle.

We’re dedicated to helping customers reduce the overall cost of car hire by offering straightforward, comprehensive cover at a fraction of the price typically charged by rental companies.


Contact info

Rental Car Excess Insurance

Car rental made fairer and more affordable with Cover4Rentals

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars
Cover4Rentals logo

Reply from Cover4Rentals

Hi,

We're happy to hear that you found our services straightforward and of good value. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Excellent value Excess cover for car…

Excellent value Excess cover for car rental in Italy

26 April 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi,

We’re pleased to hear you found our car hire excess cover to be excellent value. Thank you for taking the time to share your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy site to use

Easy site to use. Very quick to get a policy

9 May 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Stephen,

We're happy the Cover4Rentals website is easy to use, and you were able to get a policy quickly. We appreciate your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Cover Easy to Organise

Website was easy to use, cover sorted quickly.

7 May 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Susan ,

We're happy our website was easy to use, and your cover was sorted quickly. Thank you for your positive feedback.

Kind regards,

Anna

Rated 4 out of 5 stars

Options clearly set out and fair pricing…

Options clearly set out and fair pricing for the cover offered (of course we hope not to use it!!)

9 May 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi David,

Thank you for taking the time to leave us your feedback. We’re glad to hear you found our options clear and the pricing fair. If you ever need to use your cover, we’ll be here to help.

Kind regards,

Anna

Rated 5 out of 5 stars

This is a preliminary rating about the…

This is a preliminary rating about the ease of contracting extra coverage online. I have no experience yet of response to a claim on the insurance. Hopefully I won't have to.

25 April 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Wiliam,

Thank you for taking the time to share your experience. We’re pleased to hear you found it easy to secure additional cover online. Our team will be here to help if you do need to make a claim.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to use

Easy to use. Clear information. Competitive pricing.

6 May 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi,

We're happy to hear that our service was easy to use and our pricing was competitive. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Excellent competitive pricing

Excellent competitive pricing - easy to use website. Cover explained clearly.

6 May 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Alan,

We're happy that you found our website easy to use and the pricing competitive. We're happy to hear you felt that cover was clearly explained.

Kind regards,

Anna

Rated 5 out of 5 stars
Cover4Rentals logo

Reply from Cover4Rentals

Hi Marion,

We are happy our website was easy to navigate. We appreciate you sharing your experience with us.

Kind regards,

Anna

Rated 5 out of 5 stars

Excellent

Excellent, easy, and no hassle 👏

8 May 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Christopher,

We’re really pleased to hear you found the Cover4Rentals website excellent and easy to use, with no hassle. Thank you for taking the time to share such positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

The online process for claims was clear…

The online process for claims was clear and by providing detailed summary of the incident my claim was approved .

1 May 2026
Unprompted review
Cover4Rentals logo

Reply from Cover4Rentals

Hi Hoss,

We're happy to hear that the online claims process was clear for you and that your claim was approved. We appreciate your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Very good

Good service

8 May 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Susan,

It's great to hear you found the Cover4Rentals website easy to use.

Kind regards,

Anna

Rated 4 out of 5 stars

As first time user

As first time user, the company was easy to deal with and set up policy.

5 May 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Thomas,

We’re glad to hear the policy was easy to set up, especially as a first‑time user. Thank you for choosing us and for taking the time to share your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Simple, effective process

Great experience, easy to set up and very reasonably priced!

5 May 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Jeff,

We're happy that you had a great experience with Cover4Rentals and found the setup easy and the policy prices reasonable. We appreciate you taking the time to leave feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Website clear and easy to use

Website clear and easy to use. Quick response to an issue I raised. Let's hope (a) I don't need to use it but (b) it's straightforward if I _do_!

5 May 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi,

Thank you for your feedback. We’re happy to hear you found our website easy to use and received a quick response. If you need any further help, we’re always here.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to book

Easy to book, of course haven’t tried claiming anything yet (hopefully we won’t have to) but paying the money bit was easy!

5 May 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Gary,

We're happy the booking process was straightforward! If you do need to file a claim, we'll be here to help you. Thanks for your feedback.

Kind regards,

Anna

Rated 1 out of 5 stars

They renew without me asking for it…

They renew without me asking for it having already asked to cancel last year?! They won’t answer emails! Never had to claim so don’t know if good there or not but bad news on the renewals

5 May 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Daniel,
Thank you for your feedback - I am sorry to hear you were not expecting the automatic renewal of this policy. Our offering of automatic renewal has been agreed to at policy purchase and we do email a renewal invitation over to you prior to the renewal going through - I am sorry if this has not got through to you. I cannot see any cancellation requests as received from you - please submit this here and one of the admin team will get this dealt with for you - https://cover4rentals.com/app/contact-us
Kind regards
Rebecca

Rated 5 out of 5 stars

Compensation whithout discussions.

Whithout discussions cover4rentals payed me what the bad company drivalia me billed.

8 May 2026
Unprompted review
Cover4Rentals logo

Reply from Cover4Rentals

Hi Gregor,

We’re glad to hear you’ve seen how effective car hire excess insurance can be. Thank you for sharing your experience.

Kind regards,

Anna

Rated 5 out of 5 stars

renewed with ease

renewed with ease. Good cover I now have peace of mind

5 May 2026
Cover4Rentals logo

Reply from Cover4Rentals

Hi Andrew,

We're happy to hear that your renewal was easy and that you feel secure with our coverage. Thank you for your positive feedback!

Kind regards,

Anna

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