Covered2Go Travel Insurance Reviews 7,135

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 318 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service and good value for money, often noting competitive pricing. Many people appreciate the ease of use, whether it's for getting a quote, applying for coverage, or navigating the website. The staff are frequently praised for being friendly, helpful, and efficient, making interactions pleasant and reassuring. However, some customers also noted that the process for medical conditions can be complex, involving separate policies or websites, which they found inconvenient. A few other people also felt that the premium increased significantly without clear explanation, or that the overall price was not as competitive as initially perceived, especially after medical screening.

What people talk about most

Price

People report positive experiences with price, often finding competitive rates and good value for money. Many... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently highlight the ease of use... See more

Staff

Clients share positive opinions on staff. Many reviewers praise the staff for being knowledgeable, helpful,... See more

Website

Customers consistently note positive experiences with the website, finding it easy to use, navigate, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and ease of use. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used Covered2Go for over 10 years and yet again, an excellent service and good value for money travel insurance. Really helpful in clearing medical questions.

Company replied

Rated 5 out of 5 stars

Even easier to get cover than last year. Renewal was about 8% more than last year and I thought this was acceptable as my wife and I are another year older! The medical questionnaire was much simple... See more

Company replied

Rated 5 out of 5 stars

When I contacted through email the response was always really quick snd helpful. When I phoned the staff were really friendly. When I noticed an error Gracie was brilliant at reassuring me and amend... See more

Company replied

Rated 5 out of 5 stars

Easy to choose level of cover as well laid out. Fair pricing. Queries and claims dealt with very well. I have chosen them over several years as I appreciate their service and pleasant attitude on the... See more

Company replied


Company details

  1. #37 of 65 best companies in Travel Insurance Company
  2. #122 of 227 best companies in Insurance agency
  3. #67 of 138 best companies in Insurance company

Written by the company

At Covered2Go, we’re more than just a travel insurance provider – we’re a family-run business with a passion for protecting your adventures and ensuring your peace of mind. From your first click to purchase to the moment you need to make a claim, our customers are at the very heart of everything we do. We understand that travel is about creating unforgettable memories, and we’re here to make sure nothing gets in the way. That’s why we’re committed to delivering an excellent experience across all touchpoints, offering tailored policies, a straightforward purchase process, and responsive, caring support when you need it most. Our family values drive us to treat our customers like part of the family. We work tirelessly to provide comprehensive cover, including options for pre-existing medical conditions, ensuring everyone can travel with confidence. And should you ever need to make a claim, our dedicated team and trusted partners will guide you every step of the way with expertise and compassion. At Covered2Go, we’re here to help you travel further, worry less, and enjoy more – because your journey is as important to us as it is to you.

Covered2Go Travel Insurance

Written by the company

What We Do
Covered2Go Travel Insurance is a family-run business specialising in travel insurance and online technology. With a strong commitment to delivering exceptional customer service, we strive to provide comprehensive coverage tailored to your travel needs.
UK-Based Call Center
Our friendly sales advisors are based in Stockport. They are there to help answer any queries or questions you might have about our award winning Policies. Our sales team can be contacted on 0333 400 7745.
24/7 Emergency Medical Assistance
We work very closely with our Doctor led 24 hour medical emergency team who are always on hand to help you through a medical emergency whilst you are on holiday.
The Whole Package
At Covered2Go we believe that we have to provide the whole package and that means that not only must the price be competitive, but the cover provided should be extensive, the policy terms and conditions reasonable and easily understood and, most importantly of all, the claims process must be straight-forward, fair and supported by prompt settlement. Our claims team are dedicated to providing a fast, efficient, professional and above all friendly service. We appreciate that making a claim is a stressful time and we will do as much as possible to make the process as smooth as possible.

Contact info

Protect Your Adventures with Covered2Go

Get A Quote Today for Award-Winning Travel Insurance!

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very quick and easy to get the cover I…

Very quick and easy to get the cover I wanted at a good price

11 April 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good morning Ms Mary,

Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.

We are delighted to learn that you found the process of purchasing a policy with us to be quick and easy, and that our policies are a good price.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars

Ist class service as always highly…

Ist class service as always highly recommended 👌

10 April 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good morning Mr Ledwith,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found our service to be 1st class!.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars

Amazing Company easy to work website…

Amazing Company easy to work website and everything is easy to understand
100% recommend
Cheapest travel insurance around then any other competitor

10 April 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good morning,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found our website easy to work with and understand.

We are also glad to learn that you found our policy prices to be cheap.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 3 out of 5 stars

Form filling a little confusing

The instructions and form filling on line were a little confusing when it came to the medical screening.

9 April 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Mr Roberts,

Than you for taking the time to leave your feedback for Covered2Go on Trustpilot.

We are sorry to learn that you found the instructions and form filling regarding the Medical Screening to be confusing.

We can confirm that we will soon be integrating medical screening into our online journey to make the process even clearer and more convenient.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars

It’s great having Covered2Go travel…

It’s great having Covered2Go travel insurance, competitive rates, peace of mind knowing you are capable hands.

7 April 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Mr Hughes,

Thank you for your 5 star review.

We are delighted to hear that you found our travel insurance to be competitively priced and that it provides you with peace of mind. It’s great to know you feel you are in capable hands.

Thank you for choosing Covered2Go.

Best wishes,
Shannon

Rated 5 out of 5 stars
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Mr Cameron,

Thank you for your 5 star review.

We are delighted to hear that you have found our services straightforward and helpful.

Thank you for choosing Covered2Go.

Best wishes,
Shannon

Rated 5 out of 5 stars

First time using company

First time using company. Nice and easy to use

3 April 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Julie,

Thank you for taking the time to share your 5 star review.

We are happy to have received your kind comments.

Thank you for choosing Covered2Go.

Best wishes,
Shannon

Rated 5 out of 5 stars

Easy purchase and not charging too much

Easy purchase

31 March 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Mr Bevan,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found the process of purchasing a policy with us to be easy and that the policy premium was not too high for you.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 2 out of 5 stars

Your website is ridiculous

Your website is ridiculous, can't log in with the supplied details, can't reset password.

30 March 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon,

Thank you for providing your feedback for Covered2Go on Trustpilot.

We are sorry to learn of the difficulties you have experienced regarding your login.

We can confirm that we have emailed you directly to provide further assistance.

We trust this to be in order.

Best wishes,

Gracie

Rated 5 out of 5 stars

Reassuring

Fast, efficient and competitive.

27 March 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found the process of purchasing a policy with us to be fast and efficient and that the price was competitive.

Thank you for choosing Covered2Go for your travel Insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars

So quick and really reasonable price…

So quick and really reasonable price best for me

25 March 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found the process of purchasing a policy with us to be quick and that your policy was reasonably priced.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 4 out of 5 stars

Five star service when I got through

Five star service when I got through. Nice to beable to take out insurance over the phone with minium fuss.

24 March 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon,

Thank you for taking the time to leave a review for Covered2Go on Trustpilot.

We are delighted to learn that you found our service to be five stars and that there was minimal fuss when taking out your policy over the telephone.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars

Great customer service and straightforward renewal process

Missed the renewal date but very easy to pick up a few days after expiry and get excellent cover at what I consider to be a good price.

23 March 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon,

Thank you for taking the time to leave a 5-star review for Coered2Go on Trustpilot.

We are delighted to learn that it was easy to pick up your renewal even though your renewal date had passed and that you find our cover to be excellent and a good price.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you safe and enjoyable travels.

Best wishes,

Gracie

Rated 4 out of 5 stars

Good, clear policies and forms with competitive price

The cover offered and the levels of cover were easy to understand. The online questions were easy to understand and complete. The only reason for not giving 5 stars was that I found having to deal with two separate companies with two separate payments for travel and medical insurance somewhat confusing.

17 March 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Roger,

Thank you for taking the time to leave a review for Covered2Go on Trustpilot.

We are delighted to learn that you found our policies to be good, clear and competitively priced.

We are sorry that you found the separate processes for the main policy and Medical Declaration to be confusing, and we can confirm that we will soon be integrating medical screening into our online journey to make the process even clearer and more convenient.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars

Polite

Polite , friendly staff covered all aspects of policy

20 March 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found our staff to be polite and friendly and that they were able to explain the aspects of the policy clearly to you.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars

Easy to renew …

I renewed my annual travel insurance today, it only took about 5 minutes on the phone. I received instant confirmation so can now book my flight with confidence.

17 March 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Mrs Allison,

Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.

We are delighted to learn that you are a returning customer and that renewing your policy over the telephone with our agents was quick. We are also glad that the purchase of your insurance has now enabled you to book your flight with confidence.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you safe and enjoyable travels.

Best wishes,

Gracie

Rated 5 out of 5 stars

Got a quote online all very straight…

Got a quote online all very straight forward and easy to get the correct quote.

13 March 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Mr Fearon,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found the process of obtaining the correct quotation online was straight forward.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Ms Finch,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found our policies to be easy to obtain and complete.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 5 out of 5 stars

Easy to arrange

Easy to arrange. Competitively priced Which? Best Buy. Documents were clear and easy. I didn't claim for anything so can't comment on the most important part of the travel insurance!

28 January 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon James,

Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.

We are delighted to learn that you found our travel insurance easy to arrange and competitively priced. We are also glad to learn that you find our documentation to be clear and easy.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

Rated 4 out of 5 stars

Already have Covered 2 Go insurance so…

Already have Covered 2 Go insurance so it was fairly straightforward. Quote seemed high but compared to other travel insurance it seemed reasonable.

9 March 2026
Covered2Go Travel Insurance logo

Reply from Covered2Go Travel Insurance

Good afternoon Ms Cowbrough,

Thank you for taking the time to leave feedback for Covered2Go on Trustpilot.

We are delighted to learn that you are a returning customer and that the process of purchasing a policy was fairly straightforward.

We are also glad that while you quotation seemed high, that it was reasonable compared to other providers.

Thank you for choosing Covered2Go for your travel insurance needs.

We wish you a safe and enjoyable trip.

Best wishes,

Gracie

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