Have used Covered2Go for over 10 years and yet again, an excellent service and good value for money travel insurance. Really helpful in clearing medical questions.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Even easier to get cover than last year. Renewal was about 8% more than last year and I thought this was acceptable as my wife and I are another year older! The medical questionnaire was much simple... See more
Company replied
When I contacted through email the response was always really quick snd helpful. When I phoned the staff were really friendly. When I noticed an error Gracie was brilliant at reassuring me and amend... See more
Company replied
Easy to choose level of cover as well laid out. Fair pricing. Queries and claims dealt with very well. I have chosen them over several years as I appreciate their service and pleasant attitude on the... See more
Company replied
Company details
- #37 of 65 best companies in Travel Insurance Company
- #122 of 227 best companies in Insurance agency
- #67 of 138 best companies in Insurance company
Written by the company
At Covered2Go, we’re more than just a travel insurance provider – we’re a family-run business with a passion for protecting your adventures and ensuring your peace of mind. From your first click to purchase to the moment you need to make a claim, our customers are at the very heart of everything we do. We understand that travel is about creating unforgettable memories, and we’re here to make sure nothing gets in the way. That’s why we’re committed to delivering an excellent experience across all touchpoints, offering tailored policies, a straightforward purchase process, and responsive, caring support when you need it most. Our family values drive us to treat our customers like part of the family. We work tirelessly to provide comprehensive cover, including options for pre-existing medical conditions, ensuring everyone can travel with confidence. And should you ever need to make a claim, our dedicated team and trusted partners will guide you every step of the way with expertise and compassion. At Covered2Go, we’re here to help you travel further, worry less, and enjoy more – because your journey is as important to us as it is to you.
Covered2Go Travel Insurance
Written by the company
- What We Do
- Covered2Go Travel Insurance is a family-run business specialising in travel insurance and online technology. With a strong commitment to delivering exceptional customer service, we strive to provide comprehensive coverage tailored to your travel needs.
- UK-Based Call Center
- Our friendly sales advisors are based in Stockport. They are there to help answer any queries or questions you might have about our award winning Policies. Our sales team can be contacted on 0333 400 7745.
- 24/7 Emergency Medical Assistance
- We work very closely with our Doctor led 24 hour medical emergency team who are always on hand to help you through a medical emergency whilst you are on holiday.
- The Whole Package
- At Covered2Go we believe that we have to provide the whole package and that means that not only must the price be competitive, but the cover provided should be extensive, the policy terms and conditions reasonable and easily understood and, most importantly of all, the claims process must be straight-forward, fair and supported by prompt settlement. Our claims team are dedicated to providing a fast, efficient, professional and above all friendly service. We appreciate that making a claim is a stressful time and we will do as much as possible to make the process as smooth as possible.
Contact info
1-13 Wellington Road North, SK4 1AF, Stockport, United Kingdom
- 0333 400 7745
- enquiries@covered2go.co.uk
- covered2go.co.uk
Protect Your Adventures with Covered2Go
4.6
Excellent
7K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to access and arrange
Easy to access and arrange. The coverage was good. The medical screening was slightly confusing and added significantly to the cost unnecessarily in my view as one of the procedures I reported was specifically excluded I discovered later but they still loaded my premium as a result!
27 May 2025
Reply from Covered2Go Travel Insurance
Good afternoon Mrs Tapp,
Thank you for taking the time to leave feedback for Covered2Go on Trustpilot.
We are delighted to learn that you found our policy easy to access and arrange and that our coverage is good.
We are sorry that you feel that our Medical Screening process is confusing. We can confirm that we will soon be integrating medical screening into our online journey to make the process even clearer and more convenient. We are sorry that you feel that the additional premium was unnecessary, our Medical Screening Team do provide quotations based on the risk of the conditions declared, but we will pass you feedback on accordingly.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good afternoon,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our assistance contact to be excellent.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
The whole process was quick and…
The whole process was quick and efficient. The only thing I didn't like was having to leave the site to do the medical screening then return to the quote to add the screening, I didn't find those instructions that easy as everything else.
2 March 2026
Reply from Covered2Go Travel Insurance
Good afternoon Ms Mcfeat,
Thank you for taking the time to leave a review for Covered2Go on Trustpilot.
We are delighted to learn that you found the policy quotation and purchase process to be quick and efficient. We can confirm that we will soon be integrating medical screening into our online journey to make the process even clearer and more convenient.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good afternoon,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our Customer Service Team to be very helpful and efficient.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
I was given a quote which included 10%…
I was given a quote which included 10% discount due to the time we have been with you.
I tried to register a medical condition online but it wouldn’t work.
As I result I phoned to register that I take statins. The operative registered this and confirmed there would be no increase in the premium.
I then went to pay the premium. Typed in the medical reference number and you increased the premium by more than 10%.
So much for loyalty.
26 February 2026
Reply from Covered2Go Travel Insurance
Good morning,
We are sorry to learn that your renewal discount was removed after your medical screening reference was added.
If this is the case, we can issue the refund for the 10% discount which has been removed.
In order for us to review your policy, please could you kindly contact us via email at enquiries@covered2go.co.uk or call us on 0333 400 7745, with the policy number and your full address.
We hope that following this, we can restore your faith in Covered2Go.
Best wishes,
Shannon
Reply from Covered2Go Travel Insurance
Good afternoon Mr Machej,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our online renewal process to be easy.
Thank you for choosing Covered2Go again for your travel insurance needs.
We wish you safe and enjoyable travels.
Best wishes,
Gracie
Recommend!
Haven’t travelled yet but have used them before (never had a claim) but like their website and the cost is fabulous for what is offered
27 February 2026
Reply from Covered2Go Travel Insurance
Good afternoon Kirsty,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you are a returning customer, that you like our website and that you find the cost of our policies to be fabulous.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Excellent staff who were very efficient.
26 February 2026
Reply from Covered2Go Travel Insurance
Good afternoon Mrs Stabler,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our staff to be excellent and efficient.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Fairly easy to select insurance options…
Fairly easy to select insurance options and cost was competitive.
20 February 2026
Reply from Covered2Go Travel Insurance
Good afternoon,
Thank you for taking the time to leave a review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of choosing which policy suited your needs to be easy and that the cost was competitive.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Applying online was straightforward and…
Applying online was straightforward and the price and coverage seem good
24 February 2026
Reply from Covered2Go Travel Insurance
Good morning Mr Kerr,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of taking out a policy online to be straightforward and that our prices are good.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good afternoon,
Thank you for your excellent review.
We are delighted to hear that you have found our cover and prices excellent.
Thank you for choosing Covered2Go.
Best wishes,
Shannon
Helpful friendly service
18 February 2026
Reply from Covered2Go Travel Insurance
Good afternoon,
Thank you for your 4 star review.
We are happy to learn that you have found our service helpful and friendly.
Thank you for choosing Covered2Go.
Best wishes,
Shannon
The process in moving from the initial…
The process in moving from the initial site to the medical assessment site was a bit unclear to me.
And the price isn’t cheap but I don’t know whether it is justifiable
16 February 2026
Reply from Covered2Go Travel Insurance
Good morning Mr McCavert,
Thank you for your 4 star review and feedback.
We are sorry to hear that the transition between the initial quote journey and the medical screening was unclear. We appreciate you highlighting this, as we are always looking for ways to make the process more straightforward.
We can confirm that premiums are based on a number of factors such as your destination, duration of travel, age and the level of cover selected as these all influence the level of risk and the cover provided and we are sorry if our premiums have exceeded your expectations.
If you would like us to look at your quote in more detail or discuss alternative cover options we would be happy to help.
Best wishes,
Shannon
Reply from Covered2Go Travel Insurance
Good morning Mr Dickinson,
Thank you for your 4 star review.
We are pleased to learn that you have found our products and premiums to be good.
Thank you for choosing Covered2Go.
Best wishes,
Shannon
Helpful and offered a range of options
Handled what was a slightly complicated enquiry in a friendly and efficient manner. A number of alternative quotes were given - the solution was to add my name to an existing multi trip policy taken by my wife some months ago.
20 February 2026
Reply from Covered2Go Travel Insurance
Good morning Bernie,
Thank you for your kind 5 star review.
We are delighted to hear that we were able to assist you with your complicated enquiry efficiently.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
Reply from Covered2Go Travel Insurance
Good morning Sarah,
Thank you for your 5 star review.
We are happy to learn that you have found our products to be good value.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
I’ve used Covered to go for a few years…
I’ve used Covered to go for a few years now and always found them easy to deal with and providing value for money
16 February 2026
Reply from Covered2Go Travel Insurance
Good morning Mr Mason,
Thank you for your kind 5 star review.
We are delighted to hear your positive feedback.
We wish you a safe and enjoyable trip.
Best wishes,
Shannon
My experience was good from ease of use…
My experience was good from ease of use to quick help when needed
By TV
16 February 2026
Reply from Covered2Go Travel Insurance
Good morning Mr Parker,
Thank you for taking the time to leave your review.
We are pleased to learn that you have a good experience with us.
Thank you for choosing Covered2Go.
Best wishes,
Shannon
Renewed annual travel insurance for the…
Renewed annual travel insurance for the 3rd year happy with the quotation
12 February 2026
Reply from Covered2Go Travel Insurance
Good morning Mr Parker,
Thank you for taking the time to leave a 5 star review.
We are delighted to hear that you have renewed your policy with us for a third time.
Thank you for choosing Covered2Go once again.
Best wishes,
Shannon
Every thing went well down loaded the…
Every thing went well down loaded the info then printed it
15 February 2026
Reply from Covered2Go Travel Insurance
Good morning Mr Parker,
Thank you for taking the time to leave a 5 star review.
We are pleased to have received such positive feedback.
Thank you for choosing Covered2Go.
Best wishes,
Shannon
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.