Thank you CPFinancial. I have been waiting years as previous company were useless and went into liquidation. CP financial took over and my claim was resolved very quickly and without any hassle or str... See more
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Review summary
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What people talk about most
Reviews shaping this summary
CPF Claims (and in particular - Steve Reeves) went above and beyond in progressing my claim. The process with the FSCS was being deliberately delayed but CPF were relentless and dogged in persisting... See more
Company replied
CP Financial claims did an excellent job on this financial loss. They recovered almost the initial investment. During the claim I was kept updated on a regular bases, answered my queries promptly... See more
Company replied
I really wasn't sure to expect with my claim, but CP Financial Claims were supportive throughout and kept me fully informed about what was needed to pursue may claim and provided regular updates. My... See more
Company replied
Company details
- #42 of 168 best companies in Non-bank financial service
- #4 of 12 best companies in Small Claims Assistance Service
Written by the company
Your Financial Services Claims Specialists.
Contact info
Unit 4 Edison Court, Ellice Way, LL13 7YT, Wrexham, United Kingdom
- 02032877811
- info@cpfclaims.co.uk
- cpfclaims.co.uk
4.9
Excellent
325 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
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The only thing that was worrying was…
The only thing that was worrying was the length of time it took but I do understand that ,that problem was out of your hands,so thank you for your service
16 July 2024
Reply from CP Financial Claims
Thank you so much for your positive review. Unfortunately, timeframes are something, as you mentioned, that are out of our control. We try to manage our clients expectations as best as we can but we are happy you received a positive outcome in your claim and we appreciate your patience.
Kind Regards,
Nick
Received my money back eventually due…
Received my money back eventually due to being wrongly advised
5 June 2024
Reply from CP Financial Claims
Thank you so much for your glowing review.
We are happy your situation resolved in a positive way!
Kind Regards,
Nick
Very helpful and informative.
The communication from the company was really good. The whole process did take a long time to complete and all the way through it they kept me up to date even if nothing had really changed. Very happy with how they dealt with my claim.
21 June 2024
Reply from CP Financial Claims
Thank you for your feedback and we're delighted with the postive outcome!
Kind regards,
Nick
Excellent Company
Excellent communication kept me upto date with everything that was going on, very friendly people that go above and beyond to represent you. Can't recommend enough. Superb!!!
11 June 2024
Reply from CP Financial Claims
Thank you for taking the time to write such a wonderful review! We're delighted you were happy with the process, our service and the positive outcome!
Kind regards,
Nick
Great service
Great service. Constantly informed of the progress of the claim. Got the result we wanted. Would highly recommend
31 May 2024
Reply from CP Financial Claims
Thank you for your positive review! We're delighted you were happy the process, updates and outcome!
Kind regards,
Nick
The whole team were excellent!
The whole team were excellent!! They kept me updated the whole time and their hard work paid off!! I would definitely recommend this company and it’s staff, friendly, professional and a pleasure to speak to… thank you so much 😁
30 May 2024
Reply from CP Financial Claims
Thank you for your glowing review! We pride ourselves on our customer service and processes, the team will be delighted with the feedback. It was a pleasure to help you through the claim journey.
Kind regards,
Nick
Going the extra mile.
Simply that Steve went the extra mile in order to bring a successful conclusion to a difficult case, I'm very grateful.
17 May 2024
Reply from CP Financial Claims
Thank you for your positive review and for taking the time to write such kind words. Steve and the team will be delighted with the feedback.
Kind regards,
Nick
An honest and straight-forward approach
I felt Steve was honest, very helpful and kept me informed every step of the way. It made this experience much easier to deal with. I highly recommend CP Financial Claims.
10 May 2024
Reply from CP Financial Claims
Thank you for your glowing review! We pride ourselves on customer service and transparency, I've passed your feedback to Steve and the team who will be over the moon with your positive words!
Kind regards,
Nick
Steve was brilliant
Steve was brilliant. It was a complicated case so we worked through it systematically — and won. Thank you
2 May 2024
Reply from CP Financial Claims
Thank you for your positive review! I'll pass your kind words on to Steve who will be happy to hear them!
Kind regards,
Nick
CP were outstanding in services and…
CP were outstanding in services and were sympathetic and ensured I understood their processes and how they would deal with my case. I cannot fault there actions and would highly recommend them to anyone else who has a similar experience.
2 May 2024
Reply from CP Financial Claims
Thank you for taking the time to write such a lovely review. We're happy you felt you were cared for during the whole process and with the positive outcome!
Kind regards,
Nick
Clear dialogue and supported through…
Clear dialogue and supported through the whole process, very good service indeed!
1 May 2024
Reply from CP Financial Claims
Thank you for your positive review, we're delighted you were happy with our service, processes and positive outcome!
Kind regards,
Nick
Very good service would recommend them…
Very good service would recommend them to anyone
18 April 2024
Reply from CP Financial Claims
Thank you so much for taking the time to leave a positive review!
Kind regards,
Nick
The claim was very easy from start to…
The claim was very easy from start to finish and the staff were very pro active and got my claim resolved. Many Thanks to Judith and Steve.
Mark Flammiger
4 April 2024
Reply from CP Financial Claims
Hi Mark,
Thank you for your feeback. I'm glad we got a positive outcome for yourself!
Kind regards,
Nick
speed of resolution was impressive i…
speed of resolution was impressive i expected it to take much longer
2 April 2024
Reply from CP Financial Claims
Thank you for your feedback, it is much appreciated. I'm glad we acheived a positive result for you.
Kind regards,
Nick
Reply from CP Financial Claims
Thank you for your postivie feedback, we are delighted you were happy with the process and outcome
Kind regards,
Nick
Successful claim
My point of contact , Stave, was absolutely exceptional. He guided me through the whole process of my successful claim. I cannot recommend CP highly enough
26 March 2024
Reply from CP Financial Claims
Thank you for your glowing review and taking the time to write such kind words. We are delighted you are happy with the process and outcome!
Kind regards,
Nick
CP Claims achieved the best result…
CP Claims achieved the best result possible for my claim. I be happy to recommend them.
21 March 2024
Reply from CP Financial Claims
Thank you for your kind review, we're delighted with the positive outcome of your claim!
Kind regards,
Nick
CP Financial Pension Claim
CP Financial claims have battled over the years and never given up the fight to get me the compensation I deserved. Steve Reeves has kept me informed at all stages of the prosses and has managed the claim very professionally
20 March 2024
Reply from CP Financial Claims
Thank you for your positive review! I will pass on your review to Steve and the team who will be over the moon to hear such kind sentiments.
Kind regards,
Nick
CP Financial Claims - thanks
Very grateful to CP Financial Claims for their help and efficient service. Always available if advice needed, very impressed.
18 March 2024
Reply from CP Financial Claims
Thank you so much for your kind words and positive review. We're happy you were pleased with our service, help and successful outcome!
Kind regards,
Nick
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