CP Financial Claims Reviews 

325
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive approach throughout the claim process. Many people highlight the excellent service, noting how efficiently and quickly their claims were handled, often resulting in successful recovery of funds thought lost. Reviewers frequently mention being kept well-informed with regular updates and clear communication, making the entire process easy and stress-free. The company's persistence and dedication in pursuing claims are highly valued, leading to substantial payouts and renewed trust. Consumers are very satisfied with the reliable and professional service, strongly recommending the company for its effective assistance.

What people talk about most

Claim

Customers had positive experiences with claim, reporting that their claims were resolved quickly and without... See more

Staff

Consumers find staff to be positive, consistently describing them as professional, helpful, and efficient.... See more

Service

Clients share positive opinions on service, with many describing it as excellent, simple to understand, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and constant... See more

Refund

Reviewers express great satisfaction with the refund process, often reclaiming funds they thought were lost.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you CPFinancial. I have been waiting years as previous company were useless and went into liquidation. CP financial took over and my claim was resolved very quickly and without any hassle or str... See more

Company replied

Rated 5 out of 5 stars

CPF Claims (and in particular - Steve Reeves) went above and beyond in progressing my claim. The process with the FSCS was being deliberately delayed but CPF were relentless and dogged in persisting... See more

Company replied

Rated 5 out of 5 stars

CP Financial claims did an excellent job on this financial loss. They recovered almost the initial investment. During the claim I was kept updated on a regular bases, answered my queries promptly... See more

Company replied

Rated 5 out of 5 stars

I really wasn't sure to expect with my claim, but CP Financial Claims were supportive throughout and kept me fully informed about what was needed to pursue may claim and provided regular updates. My... See more

Company replied


Company details

  1. #42 of 169 best companies in Non-bank financial service
  2. #4 of 12 best companies in Small Claims Assistance Service

Written by the company

Your Financial Services Claims Specialists.


Contact info

4.9

Excellent

TrustScore 5 out of 5

325 reviews

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4.9

All reviews

(325)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would highly recommend them

They sorted everything out for me and were successful in making a claim for me for compensation. They are very professional and charge less than some competitors

14 March 2024
CP Financial Claims logo

Reply from CP Financial Claims

Thank you so much for your glowing review! We pride ourselves in our customer service so we're delighted by your kind words.

Kind regards,
Nick

Rated 5 out of 5 stars

Clear pricing structure

Clear pricing structure, no over the top forms to fill in. All ran smoothly.

12 March 2024
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Reply from CP Financial Claims

Thank you for your positive review, we're happy you felt we were clear, streamlined and above all achieved a positive outcome for you!

Kind regards,
Nick

Rated 5 out of 5 stars

CP Financial Claims were fantastic…

CP Financial Claims were fantastic through the whole process it was lengthy which I knew it would be they handeld everything on my behalf keeping me up-to-date at all times I could not have done this on my own.

Thank you for all your help

29 February 2024
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Reply from CP Financial Claims

Thank you so much for taking the time to write such a glowing review! We're pleased you were happy with our service and patience as well as the successful result!

Kind regards,
Nick

Rated 5 out of 5 stars

Someone you can depend on.

What a fantastic service. I have very little time to deal with the intricacies of dealing with an fscs claim.

With the minimum amount of information from myself, I left it in the hands of CPFC who dealt with the claim professionally to its completion

29 February 2024
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Reply from CP Financial Claims

Thank you for your glowing review! We're happy you were pleased with the whole process and our professionalism, it was a pleasure to get a positive outcome for you!

Kind regards,
Nick

Rated 5 out of 5 stars

Keeping me updated with any movement…

Keeping me updated with any movement great job, thank you so much 😁

26 February 2024
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Reply from CP Financial Claims

Thank you for your positive review! We pride ourselves on clear communication as well as good customer service so we're happy you were delighted with us!

Kind regards,
Nick

Rated 5 out of 5 stars

Excellent help and guidance.…

I have been guided throughout the whole process with efficient and caring consideration. I had given up hope of ever having a good outcome but thanks to the Steve reeves the outcome couldn’t be better.

23 February 2024
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Reply from CP Financial Claims

Thank you so much for your glowing review! We're delighted with the positive conclusion we achieved for you and that you were happy with our service!

Kind regards,
Nick

Rated 4 out of 5 stars

Yes was good service keeped me up to…

Yes was good service keeped me up to date with every thing going on

22 February 2024
CP Financial Claims logo

Reply from CP Financial Claims

Thank you for your positive review and taking the time to write! We're delighted you were happy with the whole process.

Kind regards,
Nick

Rated 5 out of 5 stars

They handled my claim very well

They handled my claim very well. From start to finish they were very helpful. No pressure or hassle, final payment was hanled very efficiently.

14 February 2024
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Reply from CP Financial Claims

Thank you for taking the time to write such a postive review! We're so happy you were pleased with our service from start to finish!

Kind regards,
Nick

Rated 5 out of 5 stars

From start to finish I was kept in ford…

From start to finish I was kept in ford of progress in relation to who or what was delaying the completion. Most of the delays were due to the previous provider not releasing documentation in a timely manor. All now sorted

20 February 2024
CP Financial Claims logo

Reply from CP Financial Claims

Thank you for your positive review! We pride ourselves on transparency and customer service so we're delight you were happy with the whole process.

Kind regards,
Nick

Rated 4 out of 5 stars

Very professional service received and…

Very professional service received and was kept up to date with the progress at all times.
Thanks to Steve Reeves & Judith Mathias
Highly recommended

19 February 2024
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Reply from CP Financial Claims

Thank you so much for your positive review! We pride ourselves on customer service, transparency and professionalism so I will update Steve and Judith of your kind words who will be delighted to hear them!

Kind regards,
Nick

Rated 5 out of 5 stars

THESE PEOPLE DELIVER

These good people persauded me to pursue this claim , whilst I have to admit to some sceptimism initially , feeling that was no more compensation to be had ,they quietly beavered away on my behalf , liasing with the F.S.C.S. ,keeping me informed of progress ,and today this whole process has culminated in a very welcome payout , for which l am extremely grateful .

16 February 2024
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Reply from CP Financial Claims

Hello Stephen,

Thank you for taking the time to leave such a positive review of our services. It means a lot and we are so pleased that we were able to assist you in achieving such a positive and deserved outcome on your claim.

Kind Regards,
Lottie

Rated 5 out of 5 stars

They were brilliant

They were brilliant, handled my claim from start to finish keeping me informed all along

14 February 2024
CP Financial Claims logo

Reply from CP Financial Claims

Hi Neil,

Thank you for the 5 star review! We are so pleased that we were able to assist you and achieved a positive outcome for your claim.

Kind Regards,
Lottie

Rated 5 out of 5 stars

Hassle free claims

Easy hassle free highly recommended thank you stove and co

13 February 2024
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Reply from CP Financial Claims

Thank you for your positive review. It means a lot to the whole team and we are so pleased that you were satisfied with our services.

Kind Regards,
CPF Team

Rated 5 out of 5 stars

what can i say

what can i say, used these guys more than once and it is always a positive outcome, pleasure every time, always kept informed of progress, keep doing what you are doing EXCELLENT

8 February 2024
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Reply from CP Financial Claims

Hi Mark,

Thank you for your wonderful review

I'm glad we were able to help you once again.

Your feedback is greatly appreciated.

Kind regards,
Team CPF

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