Had a wonderful experience with their customer service which is excellent. I highly recommend this company for great customer service and their crates are strong and sturdy. Will use them again in fut... See more
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Great experience, I made a mistake and selected the wrong week, after a short phone call they delivered the next day, both the gents that dropped off and picked up the crates were lovely and really he... See more
I ordered crates from Crate Hire UK to store furnishings for our glamping tents over winter, and the experience was fantastic! Their team offered great advice on crate selection and packing tips. The... See more
Amazing service! I've never organised office move before and they were so helpful and gave me few good advices which made the whole process stress free. We used their crates, screen protectors and tro... See more
Company replied
Company details
Written by the company
The Nation's favourite crate hire and rental service to help you move your office and home easily.
Crate Hire UK
Written by the company
- Fast Next Day Delivery
- Fast next day delivery as standard to anywhere in the UK.
- Easy Online Ordering
- Fast and easy online booking to help you move your office and home.
- 100% UK Coverage
- Nationwide crate rental services at affordable prices.
- Largest Range of Equipment
- You have the largest range of equipment to choose from in the UK.
- Multiple Depot Locations
- Nationwide crate rental depots to ensure great service quickly.
- Timed Deliveries
- Need your delivery at a certain time? We can deliver at a time that suits you. (Mon-Fri 9-5)
Contact info
20-22 Wenlock Road, N1 7GU, London, United Kingdom
- 0800 048 5769
- info@cratehire-uk.co.uk
- cratehire-uk.co.uk
4.8
Excellent
476 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to book
Easy to book. Very competitive rate. Did exactly what was expected. Faultless.
19 March 2020
Unprompted review
Over great price and service
Over great price and service. Employees were very nice and helpful over the phone. Only 4 starts because I got a phone call 1 hour before delivery which was very helpful. But for pick-up no phone call so I had to rush to get everything downstairs as the loading bay in the new building is very strict. Other then that great service, will consider for new move!
3 March 2020
Unprompted review
Excellent service great value and easy…
Excellent service great value and easy to communicate with
28 January 2020
Unprompted review
Reply from Crate Hire UK
Thank you so much for leaving us such a nice review. We are so pleased we could help with your rental crates.
The Crate Hire Team
Very accomodating as our order had to…
Very accomodating as our order had to be adjusted several times
14 January 2020
Unprompted review
Reply from Crate Hire UK
You are more than welcome and thank you so much for leaving us such a great review.
Take care
The Crate Hire Team
Great service
They provided excellent service in delivering the crates and collecting them afterwards
10 January 2020
Unprompted review
Reply from Crate Hire UK
Thanks so much for the 5 star review for our crate rental services we were so pleased we could help!
Look forward to helping you in the future.
The Crate Hire Team
Reliable service
Reliable service, good quality crates, good communication. I would use it again and recommend it.
7 January 2020
Unprompted review
Reply from Crate Hire UK
Thanks Aneta for the great review; we are so thrilled we could help you with your crates and are super thrilled you would recommend us.
The Crate Hire Team
So efficient
So efficient! Brilliant guys, really helpful and has been the most effective way for us to move offices!
7 January 2020
Unprompted review
Reply from Crate Hire UK
Love your feedback regarding our crate rental services and agree with you that it is the easiest way to move your office and home bar none. Look forward to helping you again.
The Crate Hire Team
excellent service
excellent service, delivered and picked up on schedule, friendly staff ad the crates were clean
3 January 2020
Unprompted review
Reply from Crate Hire UK
Thank you so much for giving us a top rated review for your crate hire services we love to hear our customers are benefitting from crate hire to move.
The Crate Hire Team
A Very prompt & Good service
3 January 2020
Unprompted review
Reply from Crate Hire UK
We are so pleased we could help you with your crates for your move and thank you for taking the time to leave us such an amazing review.
The Crate Hire Team
excellent service but...
excellent service, but the delivery and collection charges are eye popping.
18 December 2019
Unprompted review
Reply from Crate Hire UK
Thanks for leaving us a good review and letting us know the service was excellent. We always try to be competitive with regards to transport and will continue to keep our pricing fair for all of our customers.
The Crate Hire Team
Overall
Overall, an excellent service.
The only comment I would like to make is that we hired two plastic dollies but were told by the driver that there was only one available. Instead, he gave us a flat, wooden one that he had in his van, which turned out quite difficult to use.
17 December 2019
Unprompted review
Reply from Crate Hire UK
Thanks for leaving a good review for your recent crate order. We have increased the stock levels of skates to compensate for extremely busy periods.
The Crate Hire Team
Highly recommended
Highly recommended. We used Crate Hire UK for our office move.
The online set up process is easy. I had to regularly order additional crates and extend the timescale on numerous occasions. It was a smooth process at every stage and the staff were always very helpful and professional. Nothing was too much trouble; thanks for making this part of our office move stress free!
17 December 2019
Unprompted review
Reply from Crate Hire UK
You are so welcome and we are pleased to have been able to help your office move go smoothly. Thanks for the five star review!
The Crate Hire Team
Delivery happened later than delivery…
Delivery happened later than delivery window stated due to a previous job running late. No phone call to say they would be late.
Apart from that all was good and crates were ideal for our move.
12 December 2019
Unprompted review
Reply from Crate Hire UK
Thanks so much for leaving a good review for us and we are sorry your delivery was a little delayed we have added additional checks to make sure our customers are informed of any delays sooner.
The Crate Hire Team
Top service
Lads at the depot couldn’t have been more helpful. Great service
11 December 2019
Unprompted review
Reply from Crate Hire UK
We are so pleased we could help you with your crate requirements and thanks for the great feedback!
The Crate Hire Team
Excellent service
Excellent service, would use again when needed for my customers. Best price for requirements
11 December 2019
Unprompted review
Reply from Crate Hire UK
Lovely to hear that you would use our crates again when you need to. Thanks for the 5 star review!
The Crate Hire Team
Arrived on time to deliver & collect
Arrived on time to deliver & collect; courteous and friendly staff; fair fees.
5 December 2019
Unprompted review
Reply from Crate Hire UK
Great to hear that our crate rental service delivered for you. Thanks for leaving us a great review!
The Crate Hire Team
Excellent Service Crates were delivered and collected…
Crates were delivered and collected promptly. Thank you
19 November 2019
Unprompted review
Reply from Crate Hire UK
Thanks so much Metaswitch, for leaving us a five star review for your hire crates. Hope we can help again soon.
The Crate Hire Team
Great service, and great for the environment!
Friendly and flexible. Really helpful when I had issues with my initial crate delivery. Once I had my crates, they were very responsive and eager to help me extend my hire, as well as to collect the crates a few days early in the end when I had finished unpacking. I also had much less waste after my move than I would have had if I had used traditional cardboard boxes, and the crates were very strong and did a fantastic job of protecting my breakables during my move. Will definitely be recommending them!
11 November 2019
Unprompted review
Reply from Crate Hire UK
Hi Helen,
Really appreciate the amazing feedback you have left for us and we, like you feel that using plastic moving crates over cardboard boxes is super friendly to the environment. mLook forward to helping you again soon.
The Crate Hire Team
Brilliant Service - 5 Stars All The Way *****
Very easy, straightforward service to use, I would have no hesitation to use this company again. Thank you for making it easy.
8 November 2019
Unprompted review
Reply from Crate Hire UK
Hi Michelle,
Thank you so much for taking the time to leave us such a great review. We are so pleased you found your crate rental easy and straight forward. We always look forward to helping you!
The Crate Hire Team
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