Had a wonderful experience with their customer service which is excellent. I highly recommend this company for great customer service and their crates are strong and sturdy. Will use them again in fut... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great experience, I made a mistake and selected the wrong week, after a short phone call they delivered the next day, both the gents that dropped off and picked up the crates were lovely and really he... See more
I ordered crates from Crate Hire UK to store furnishings for our glamping tents over winter, and the experience was fantastic! Their team offered great advice on crate selection and packing tips. The... See more
Amazing service! I've never organised office move before and they were so helpful and gave me few good advices which made the whole process stress free. We used their crates, screen protectors and tro... See more
Company replied
Company details
Written by the company
The Nation's favourite crate hire and rental service to help you move your office and home easily.
Crate Hire UK
Written by the company
- Fast Next Day Delivery
- Fast next day delivery as standard to anywhere in the UK.
- Easy Online Ordering
- Fast and easy online booking to help you move your office and home.
- 100% UK Coverage
- Nationwide crate rental services at affordable prices.
- Largest Range of Equipment
- You have the largest range of equipment to choose from in the UK.
- Multiple Depot Locations
- Nationwide crate rental depots to ensure great service quickly.
- Timed Deliveries
- Need your delivery at a certain time? We can deliver at a time that suits you. (Mon-Fri 9-5)
Contact info
20-22 Wenlock Road, N1 7GU, London, United Kingdom
- 0800 048 5769
- info@cratehire-uk.co.uk
- cratehire-uk.co.uk
4.8
Excellent
476 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would recommend
Crates were exactly as described, staff at the depot were extremely helpful and friendly.
1 November 2019
Unprompted review
Reply from Crate Hire UK
Thanks Nathaniel for leaving us a top rated review for your crate hire. Glad that you found your local crate depot helpful and friendly.
The Crate Hire Team
Excellent service and very helpful
23 October 2019
Unprompted review
Reply from Crate Hire UK
Hi Julie,
We are so pleased we could help you with your office move and look forward to helping you again soon.
The Crate Hire Team
Prompt delivery and collection
Prompt delivery and collection, great service.
15 October 2019
Unprompted review
Reply from Crate Hire UK
Thanks so much Laura for leaving such a great review! Plus we are so pleased we could help with your move.
The Crate Hire Team
reliable and great customer service
15 October 2019
Unprompted review
Reply from Crate Hire UK
Thank you Heidi for taking the time to leave us such a great review for your hire crates. We are so pleased we could help.
The Crate Hire Team
Very good service.
14 October 2019
Unprompted review
Reply from Crate Hire UK
Thank you so much for leaving us such a great review. We are so pleased your crate rental service helped you move your offices.
The Crate Hire Team
Reply from Crate Hire UK
Thank you Galina for the great review. So pleased we could help with your plastic crates. Hope to help you again soon.
The Crate Hire Team
Perfect for office move
Amazing service! I've never organised office move before and they were so helpful and gave me few good advices which made the whole process stress free. We used their crates, screen protectors and trolleys to pack our IT equipment and other general stuff. No complaints at all, super convenient service will use them in the future.
10 October 2019
Unprompted review
Reply from Crate Hire UK
Hi Ausra, thank you so much for leaving us such a great review!
We are super pleased that your crate rental service was easy and stress free. Look forward to helping you again soon .
The Crate Hire Team
Excellent service and my first port of…
Excellent service and my first port of call when I need crates.
8 October 2019
Unprompted review
Reply from Crate Hire UK
Thanks Chris, for leaving such a great review!
We always try to master crate hire services so you find it as easy as possible to use us. Look forward to helping you again soon.
The Crate Hire Team.
Excellent service
Excellent service, easy ordering process and great communication
3 October 2019
Unprompted review
Reply from Crate Hire UK
Thanks, Ben for leaving us a five-star review, we always love to hear that we are doing a good job from our customers!
The Crate Hire Team
Always helpful and reliable
Always helpful and reliable. Very good service.
16 September 2019
Unprompted review
Reply from Crate Hire UK
Hi Dean,
Thanks for leaving us a great review. We hope it all went well this year for you! Looking forward to helping you again next year too.
The Crate Hire Team
Excellent service
Have used Teacrates several times and had excellent experiences each time. Timely delivery and collection, quick responses to emails and queries. No hesitation in recommending.
13 September 2019
Unprompted review
Reply from Crate Hire UK
Hi Victoria, thank you so much for the great review. We love to help you out with your crates!
Looking forward to helping you again in the future.
The Crate Hire Team
Great service!!!!
Absolute bang on service from crate hire - I wish everything in life was as easy as dealing with them- top company
11 September 2019
Unprompted review
Reply from Crate Hire UK
So pleased we could help you with your crate rental needs. We really try hard to get it right for all our customers. Plus crates are super environmentally friendly!
The Crate Hire Team
Excellent service
Excellent service - well administered and efficient.
6 September 2019
Unprompted review
Reply from Crate Hire UK
Thank you for the great 5 star review! We are so pleased we could help you with your removals and storage needs. Look forward to helping you again soon.
The Crate Hire Team
The delivery man was very friendly and…
The delivery man was very friendly and helpful.
30 August 2019
Unprompted review
Reply from Crate Hire UK
Hi Christine,
Thank you so much for leaving us a great review for your crates. We were really pleased we could help you with your move. Plus crates are so much easier to use than cardboard boxes. Look forward to helping you again soon.
The Crate Hire Team
Used Crate Hire for our office move
Used Crate Hire for our office move - great communication, delivered and collected on time. Overall, would thoroughly recommend.
13 August 2019
Unprompted review
Reply from Crate Hire UK
Good morning Tess,
Thank you so much for leaving us a great review, we are so pleased we could help and that your office move went well. We hope we can help you again next time.
Take care!
The Crate Hire Team
Delivery was prompt and hassle-free.
Delivery was prompt and hassle-free.
Collection was in the morning, which was perfect.
Friendly service.
Would definitely recommend crates as opposed to cardboard boxes for moving house - better for the environment (reduces cardboard and bubblewrap waste) and much sturdier!
13 August 2019
Unprompted review
Reply from Crate Hire UK
Hi Vanessa,
Thank you so much for taking the time to write us such a great review, we are so pleased your move went well. Look forward to helping you again.
The Crate Hire Team
The service and crates were excellent…
The service and crates were excellent for our house move. Far superior to cardboard boxes which kept our belongings safe.
They did turn up a day late but they arranged an extra day on the end of the hire to make up for it.
Thank you. A very efficient move due to getting crates 👍😁
9 August 2019
Unprompted review
Reply from Crate Hire UK
Thanks, Helen for the great review you left us, we were so pleased we got it right for you in the end!
Look forward to helping you again soon.
The Crate Hire Team
Excellent Customer Service
Excellent Customer Service. Always happy to help with any query. Would highly reccommend
7 August 2019
Unprompted review
Reply from Crate Hire UK
Thank you so much, Eileen for taking the time to write such a lovely review of our services; we absolutely love helping you with your crate requirements.
The Crate Hire Team
Booked on line
Booked on line. When got there all paper work was waiting and ready, Same on return. Brilliiant service. Staff all friendly.
5 August 2019
Unprompted review
Reply from Crate Hire UK
Thanks for leaving us such a great review for your crate rental services, we look forward to helping you again soon.
The Crate Hire Team
Great Service but Need New Crate Labels
Really pleased with this service. Used Crate Hire UK to move flats and they were professional, prompt and polite.
Crates were dropped off on the agreed upon date (albeit earlier in the morning than the timeframe provided to me) and were picked up one week later from our new flat. Great way to pack and the crates were of good quality and sturdy.
One thing to note is that the dye from the crate labels that we used (purchased through Crate Hire UK) bled considerably because of rain that day and stained a few items. Would recommend either using own labels or for Crate Hire to provide a different brand.
Otherwise, very happy with their service and would 100% use again.
1 August 2019
Unprompted review
Reply from Crate Hire UK
Thanks so much, Kaela for taking the time to leave us a great review. We will look into the label issue you had and look to solve this asap. Hope we can help you again soon.
The Crate Hire Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.