They'll contact you and tell you you're behind in a repayment, but when you check your bank account, you'll see that the repayment is missing from your bank account. They are definitely trying to stea... See more
Company replied
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See what reviewers are saying
fantastic service i applied while working ,by the time i finished my shift the loan was approved and the money was in my bank account.i just had a quick phone call following my application .moving hou... See more
Company replied
Much needed holiday I really wanted to travel with my family to QLD in the school holidays, but bills were making it challenging. Credit 24 took away the stress of not having money for flights, sight... See more
Company replied
Fantastic, helpful & someone always available on line or on the phone to assist. They don't ask a lot of questions which is reassuring in itself. Repayment terms are very reasonable. I would highly re... See more
Company details
Written by the company
Credit24 offers Personal Loans and Line of Credit from $500 to $10,000. Apply online and get a response in minutes. Applications assessed by real people.
Contact info
388 George Street, 2000, Sydney, Australia
- 1300 293 000
- info@credit24.com.au
- credit24.com.au
3.9
Great
78 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy application process and low repayments
It was a very easy process to apply, and the repayments are manageable for this type of credit company. I was also given the opportunity to top up my loan just recently just when i needed it
3 December 2024
Unprompted review
Reply from Credit24
Hi, thanks so much for sharing your experience. We're pleased to hear that the loan application process was easy and that the repayment terms are working well for you. It's great to know the top-up option came at the right time — we aim to offer flexible support when it's needed most. If there's anything else we can help with, our Customer Care team is here to help.
Credit 24 there …
Credit 24 were really there when i needed them with a small personal loan. Easy to deal with and had the money soon after. Brett C
27 November 2024
Unprompted review
Reply from Credit24
Hi Brett c, thanks for your review. We're really glad we could be there for you when you needed support. It's great to hear the funds reached you quickly. If you ever need assistance, don’t hesitate to reach out to our Customer Care team at customercare@credit24.com.au.
Easiest shopping experience ever
Easiest shopping experience ever. Now I wait for my eyes to bogle. Hahahahaha
9 April 2025
Unprompted review
Reply from Credit24
Hi Sphinz STARLA, thanks for your review, we’re thrilled to hear everything went smoothly for you!
Was a very quick and easy process and…
Was a very quick and easy process and fast to get money.
Would definitely recommend to anyone
7 February 2025
Unprompted review
Reply from Credit24
Hi Lenore van Heythuysen, thanks for your review. We're so glad to hear the loan application process was quick and easy for you, and we really appreciate your recommendation!
Dry good communication and the loan was…
Dry good communication and the loan was approved quickly!
4 April 2025
Unprompted review
Reply from Credit24
Hi Sue Fletcher, thank you for your review. It's great to hear you found our communication clear and that your loan was approved quickly — that's exactly the experience we aim to deliver.
If you ever need anything else or have further questions, we’re always here to help!
Quick easy application
Quick easy application, very low repayments compared to other credit lines I have used. Was an all round positive experience.
3 March 2025
Unprompted review
Reply from Credit24
Hi Chris Berry, thanks for your review! We're so glad to hear the loan application process was quick and easy, and that our repayment options stood out positively compared to others you've compared. It's great to know your experience was a positive one all round.
Was very is to get approved it only…
Was very is to get approved it only takes a few step and you get the money the same day. The people are very friendly and are good at explaining how it works.
4 February 2025
Unprompted review
Reply from Credit24
Hi Lionel gamer, thanks for your review! Making the loan application process fast, simple, and hassle-free is what we strive for, so we're happy to hear you had a smooth experience. Our Customer Care team is always here to help and ensure you feel confident every step of the way.
I had a disappointing experience with…
I had a disappointing experience with Credit 24. Their customer service is almost non-existent—difficult to reach, slow to respond, and unhelpful when they do reply. Communication is frustrating, with emails often going unanswered.
The biggest issue, however, is their exorbitant interest rates. At nearly 48%, the cost of borrowing is astronomical, making repayment a financial burden. It feels more like predatory lending than a fair financial service.
I would strongly advise looking for alternative lenders with better transparency, lower rates, and more responsive customer support.
3 December 2024
Unprompted review
Reply from Credit24
Hi Joshua Nicholls, thank you for sharing your feedback.
We are disappointed to hear about the challenges you faced in reaching the appropriate departments. We strive to provide clear communication and timely support, so we apologise that this was not your experience.
When you take out a loan or make a draw with us, we ensure you have all the important details upfront. This includes the applicable interest rate and minimum repayment. We also offer the flexibility to make extra repayments, which can help you pay off your loan faster and reduce the overall cost.
We take concerns like yours seriously, if you'd like to discuss your situation further or explore options for repayment, please don't hesitate to reach out to us on 1300 293 000.
Seamless and fast
Seamless and fast. Needed funds to cover tradies deposits in between pay cycle. One phone call to confirm some details and done. Problems solved in an hour. Well done
5 February 2025
Unprompted review
Reply from Credit24
Hi Kim Livett, thanks for your review! We're delighted to hear that our loan application process was quick and hassle-free for you. Providing fast and efficient service is our priority, and we’re glad we could help when you needed it.
simple and fast Love❤️ it!
application process very easy and fast Love♥️ it!
5 February 2025
Unprompted review
Reply from Credit24
Hi Don, we're so glad you found our loan application process easy and fast. Thanks for your review!
I recommend Credit24 of your short on cash
The team at Credit24 were courteous and professional. The whole process was seamless and easy with a quick and satisfactory outcome. Recommend Credit24 to all my family and friends.
31 January 2025
Unprompted review
Reply from Credit24
Hi Emily Vaite Angelina Johnson, thanks for your review! We're delighted to hear that you found our Customer Care team courteous and professional and that the process was seamless and easy for you. We truly appreciate your recommendation to your family and friends.
I applied for a small loan as my dog…
I applied for a small loan as my dog was seriously injured from a dog attack, I didn’t have all the funds so I applied online . The process was very simple and quick they rang me a couple times to confirm a couple of things and that was it . They were very helpful and polite . Highly recommend this business. Thank you for such a fast response.
3 February 2025
Unprompted review
Reply from Credit24
Hi Michelle McNair, thanks for taking the time to share your experience! We're truly sorry to hear about your dog's injury, and we hope they're on the road to a full recovery. It's great to know that our team was able to assist you quickly and efficiently during such a stressful time. We appreciate your recommendation and are always here to help whenever you need us.
Reply from Credit24
Hi Jase Hasson, we're so glad to hear that you found our Customer Care team helpful and that your funds were received quickly. Thanks for your review!
Awesome Company
I found Credit24 easy to talk too 😁 they went out of their way to make sure they had all the correct documentation and got the application and results done so quickly.
Highly recommend Credit24 as great lending institution
1 February 2025
Unprompted review
Reply from Credit24
Hi Natalie, thanks for your review! We're thrilled to hear that you had such a positive experience with our team. Making the loan application process smooth and efficient for our customers is our top priority, and we're glad we could assist you promptly. We appreciate your recommendation!
Best option for urgent money
I’m very happy with that excellent service of Credit24. I talked with one of staff and he explained the loan details and process. I got money instantly after the confirmation of my loan application. I really recommend to everyone who needs money for urgent situations.
31 December 2024
Unprompted review
Reply from Credit24
Hi Suthan T, thank you for taking the time to share your experience! We're thrilled to hear that our team was able to assist you efficiently and that the loan application process met your expectations. Providing quick and reliable service is our priority. Your recommendation means a lot to us, and our Customer Care team are here anytime you need support. Thanks for choosing Credit24!
Fast and very helpful and stress free
Fast and very helpful and stress free
31 December 2024
Unprompted review
Reply from Credit24
Hi Aran Sexton, thank you for your review. We're happy to hear you found our service fast, helpful, and stress-free.
Credit 24 paid an amount to an old…
Credit 24 paid an amount to an old account of mine which I rang up and let them know on that day.It took alot of phone calls and emails to try to get them to help me rectify the matter, but they refused, six weeks later I went to afca ro get help all the while Credit 24 was charging me for the money untill they got it back from the bank, however this went on for over a month and no matter how much I tried to get them to take the money of my account that I did not receive they refused.
So I had no choice but to go to afca and go through the process .
After I did that they fixed my account to show correct debits and correct the intrest charged on the account pluss gave me a gift voucher.
To be honest I would have just wanted good honest service and not have had to go to afca in the first place.
People need to be awear of what can happen with this company .
Now I've reached out again because of a different situation, at the beginning of this week and they still haven't bothered to reply .
Obviously Credit 24 lies about helping in a situation .
13 November 2024
Unprompted review
Reply from Credit24
Hi Jenna James, we're truly sorry for the frustration and inconvenience you faced during this process.
When you make a draw, the funds are paid out instantly to the account details provided to us. Unfortunately, if a draw was disbursed to your old account, this can take time to recover. If you ever need to update your bank account details, this must be completed prior to making a draw.
Thank you again for your patience and understanding throughout this process. If there’s anything further we can assist with, please don’t hesitate to reach out to our customer care team at customercare@credit24.com.au.
Quick and easy
Quick and easy! Recommend for anyone who needs quick cash. Only reason it's not a 5 star is due to the insane interest rate PA (45%), otherwise really happy with the service and quick turnaround.
20 December 2024
Unprompted review
Reply from Credit24
Hi Cassie Pighin, we're glad to hear you found our service quick and easy, and we truly appreciate your recommendation. We understand your concern about the interest rate, and we’d like to remind you that making extra repayments can help you pay off your loan faster and reduce the overall interest paid. Your input is valuable, and we’re thrilled you were happy with the overall experience.
No fuss loan
Found myself in a jam and needed a few grand quick.
After a quick assessment funds were in my account 5 mins later , don't think it could be easier.
20 December 2024
Unprompted review
Reply from Credit24
Hi David Matthew, thank you for your review! Providing fast and hassle-free service is our top priority, and we're delighted we could assist you quickly when you needed it most. If you ever need further assistance, don't hesitate to reach out to our Customer Care team at customercare@credit24.com.au – we're always here to help!
TERRIBLE SERVICE - You are on your own with a big debt!
No one to speak to, and no clear direction to make payment for loan. I have spent 3 weeks trying to speak to someone about a loan summary now listed on my credit file that I have seeked further information of for months now. No communication at all!!! THEY SET YOU UP TO FAIL, THEY LEND WHEN THE SHOULDNT, AND THEY HAVE NOTHING TO SAY WHEN YOU CONTACT THEM! I cant say there is a reason why they wont speak to me as i have NEVER BEEN ABLE TO SPEAK TO THEM!! Should not be operating and I hope the regulator is moving fast on this one.
4 November 2024
Unprompted review
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