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Rated 1 out of 5 stars

They'll contact you and tell you you're behind in a repayment, but when you check your bank account, you'll see that the repayment is missing from your bank account. They are definitely trying to stea... See more

Company replied

Rated 5 out of 5 stars

fantastic service i applied while working ,by the time i finished my shift the loan was approved and the money was in my bank account.i just had a quick phone call following my application .moving hou... See more

Company replied

Rated 5 out of 5 stars

Much needed holiday I really wanted to travel with my family to QLD in the school holidays, but bills were making it challenging. Credit 24 took away the stress of not having money for flights, sight... See more

Company replied

Rated 5 out of 5 stars

Fantastic, helpful & someone always available on line or on the phone to assist. They don't ask a lot of questions which is reassuring in itself. Repayment terms are very reasonable. I would highly re... See more

Company details

  1. Non-bank financial service
  2. Financial advisor

Written by the company

Credit24 offers Personal Loans and Line of Credit from $500 to $10,000. Apply online and get a response in minutes. Applications assessed by real people.


Contact info

3.9

Great

TrustScore 4 out of 5

78 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

keeps personal details for 7 years even if you don't go through with the loan!

terrible service!! no where near the quick turn around they promise and had asked me 3 times to upload my 'mygov' login details to retrieve my notice of assessment.
after the 3rd time of requesting the same information, I had enough and cancelled my application. I asked for them to delete all my personal details as I wouldn't be proceeding and I was told they keep these personal details for 7 YEARS!
I have since changed all my passwords for netbank and mygov, but wanted to warn any other potential users of the fine print

21 October 2024
Unprompted review
Rated 1 out of 5 stars

Steer clear

Steer clear, absolute thieves.
After they stated the terms of my loan in an email they told me the conditions were wrong and has no choice but to except the new ones as I'd already excepted the T&C's
I then noticed they had applied the maximum interest rate of 47.9% even though on their calculator it states 24% with good credit history which I have.
These people need their licence withdrawn, just conmen

20 August 2023
Unprompted review
Credit24 logo

Reply from Credit24

Hello Paul,

Could you kindly send us an email at letstalk@credit24.com.au for a confidential conversation?

Thank you.

Rated 1 out of 5 stars

Steer clear

Steer clear, this guys are not interested in helping anybody I have a full time job. Good credit rating and we own our house and still didn’t approve my loan, go else where I did and hit sorted in half the time don’t waste your energy

9 September 2021
Unprompted review
Rated 1 out of 5 stars

They ask for Banks CRN and Password

in the middle of my application they asked the full access of my Bank details to see my last 90 days statement instead asking for the PDF copy . HOW FUNNY IS THAT ??!!!!!!!!! .I dont know which IDIOT will provide that to them. Cant believe they asked this question in Australia.

10 September 2020
Unprompted review
Rated 1 out of 5 stars

IPF - Credit24 FRAUDulent loans

LOL, caught them out operating with fake/fraudulent contracts as they don't loan "Money" they simply add credits to your bank account, for those of you uneducated in what valuable consideration is go google the requirements for a contract to be valid.

I called them out on no "Valuable consideration" which makes the contract invalid, and of course they tried to defend, however they know what they are doing is fraud and I will expose them and they will eventually go broke once the truth is exposed to most if not all of their current clients, can't wait.

26 October 2019
Unprompted review
Rated 2 out of 5 stars

I was only trying to ask for $500…they make it a difficult process and want your bank details giving them access to all your banking

I was only trying to ask for $500 credit and they wanted my bank account details so they can log into my account and they would then see my home loans, my credit card as well as the account our payments go into and would not let me supply just the statements for the one account that our payments go into. I think it is dodgy allowing a company to have full access to our bank and see everything that does not pertain to them.

13 October 2019
Unprompted review
Rated 1 out of 5 stars

worst customer service

worst customer service

got a loan with credit 24 in August of $4000 over 2 years payed it off in 7 months ,was told i could re apply for another one was pre approve for $6000 ,then got declined because my name was on the system already and had already been declined ,i rang to ask question they couldn't give me any answer and were so rude
still never got any answer
they destroy my credit rating

20 March 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, helpful & someone always available on line or on the phone to assist. They don't ask a lot of questions which is reassuring in itself. Repayment terms are very reasonable. I would highly recommend them & will definately go through then in the future.

19 December 2018
Unprompted review
Rated 2 out of 5 stars

The ball is in your court

There are better loan company alternatives. Make this a last resort, repayments could be higher than average.

27 November 2018
Unprompted review
Credit24 logo

Reply from Credit24

We believe in being transparent. All fees are listed on the website no hidden costs and repayments are all available from the homepage calculator.

Rated 1 out of 5 stars

Unprofessional

Unprofessional. Horrible business practices. Stay away.

2 August 2018
Unprompted review
Credit24 logo

Reply from Credit24

Thanks for taking the time to provide a review Mindy, though it is very disappointing to read that this was your experience. It is not typical of how we provide service at Credit24. We would be very grateful if you got in touch to explain what happened. Call on 1800 091 967

Rated 1 out of 5 stars

POTENTIAL BORROWERS BE AWARE

BE AWARE! BE AWARE !STAY FAR WAY, RUN AWAY FROM THIS FIRM

IPF DIGITAL PTY LTD known as CREDIT 24 is a company that will lend money unconscionably to anybody who apply for a loan. If you are already in big trouble financially, it will be even better for them. Because you will stay in a lot longer, and they can make a lot more money out of you.

A family member of mine went to them when he was already in a big debt trap, using overdraft facility to repay his existing debt. Credit 24 gave him 3 loans in less than a year time and charged him 48% of interest and 19% of fees.

Credit 24 provided misleading payment schedules instead of a proper statement of loan. I wrote to them ask for statement of loans about 2 and a half months ago. So far I have not got any.

I understand when one needs to borrow money, the situation is often not good. But you can't ever approach IPF DIGITAL Pty Ltd -Credit 24 if you want to regain the control of your personal finance. As it has no respect to Law or anything, only profit and profits from the most vulnerable people in our society.

2 February 2018
Unprompted review
Credit24 logo

Reply from Credit24

Xi this does not fairly reflect how Credit24 conduct itself. We are subject to compliance and regulation and our teams training is frequently updated to ensure we all conduct business in and ethical, compliant and responsible manner.
We are transparent on costs, interest and fees. Everything is clearly stated on the website.
If you feel you have a valid complaint please email us at letstalk@credit24.com.au

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