Creditsafe Reviews 

The onboarding experience was excellent. The team has been professional, responsive and easy to work with throughout the setup process. Communication has been clear, everything has progressed smoothly, and any questions we've had have been answered promptly. It's been a positive experience and we're looking forward to getting started with the platform.

Quite pushy sales tactics. I understand the need to remain in the frame, but it feels a bit relentless to be contacted every day. The service is good and no issues with the site or the information offered, it's always accurate - but brace yourself at renewal time to be bombarded!

We use Creditsafe mainly for information gathering to support and update our CRM database, rather than for credit checks. The platform is easy to use, the information is clear, and it helps us gather useful company details efficiently.

Excellent service from the sales team, always ready to answer any questions.

I have had a great experience with Jordan at Credit Safe. He is always professional, friendly, and approachable, making every interaction straightforward. What really stands out is that there is never any pressure selling—Jordan takes the time to understand your needs and provides honest, helpful advice.

He is also always available at the end of the phone whenever support or guidance is needed, which gives real confidence and peace of mind. I would highly recommend Jordan to anyone looking for excellent customer service and a knowledgeable, trustworthy contact at Credit Safe.

if you lose login the reset is a nightmare.

Very pleasant deal with and very informative and attentive, guided through every step of the way

Creditsafe listens then provides solutions that work. Very consistent, personal, professional, and friendly customer service. The scope of services and functionality of the platform is very useful.

Terrible company which will give inaccurate credit reporting with bogus data to companies and expect you to beg them to correct it. Not reliable.

Helpful CRM Account Manager

Creditsafe give me the data I need for prospective customers in an easy to understand format. I also use the search features to discover new customers in the markets that I know. Good value too.

Simple and sensible pricing with knowledgeable account managers and staff.

Customer Service is excellent and Louis, our CRM Account Manager has been above and beyond helpful.
As a CRA it provides all the info and tools I need.
What's not to like?

good communication flow with our POC.

Creditsafe has been a game-changer for our credit checking process — reliable, fast, and easy to use. Highly recommend!

Consistently excellent support and advice from our account manager Leigh Jones

Rebecca Jenkins our CRM account manager is always a pleasure to speak to and is very knowledgable about our creditsafe product.