Croyland Reviews 

1,109
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 204 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, knowledgeable, and helpful, making the car buying process pleasant and stress-free. Many people highlight the seamless and efficient service, noting that vehicles were often exactly as described and prepared to a high standard, alongside a no-pressure sales approach and excellent communication. However, some customers noted post-purchase vehicle issues, including underinflated tires or mechanical failures like oil leaks and timing chain problems. These individuals expressed dissatisfaction with the customer care received when attempting to resolve such concerns.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Service

People report positive experiences with service, often highlighting the professionalism and helpfulness of... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with their car... See more

User experience

Customers consistently note positive experiences with user experience, describing the entire process as... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although we had an issue with the 1st car (no one fault) we wanted Ben did a fantastic job of sorting a replacement out for us that fitted our requirements. Thought the process Ben and his colleagues... See more

Rated 5 out of 5 stars

I’ve lost count how many times I’ve had a car through croyland now! Always deal with Jamie Burton, and I cant recommend him enough. Im someone who has no idea about cars and it’s nerve wracking to sit... See more

Company replied

Rated 5 out of 5 stars

A huge thank you to Ben Pagh, i appreciate all your help and time. I recently bought a car from Croylands and the experience was seamless from start to finish. The team was incredibly helpful witho... See more

Company replied

Rated 5 out of 5 stars

Thanks to Jamie and the team at Croylands when securing a recent used car deal. He was professional with good communications, delivering what was asked for. Car was as expected and prepared to a h... See more

Company replied


Company details

  1. Car dealer

Written by the company

Croyland Car Megastore enjoys a regular supply of high quality, used vehicles from its sister company Grosvenor Contracts – the UKs largest independent contract hire company. These cars and vans have full service histories and have been serviced and maintained to the very highest standard. Come and see us at our Northamptonshire car supermarket, which spans six acres and is located on the Northampton Road in Rushden. Croyland Car Megastore has built up an outstanding reputation across Northamptonshire. For quality second hand cars you are sure to find the used car or second hand van you’re looking for.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,109)

191 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My first Croyland car!

Ben made my first car purchase a stress free experience. I had no clue of the steps in the process but he guided me patiently. He also was available at any time and day of the week. I also particularly loved how kind he was to my children. I was worried about them messing about in the dealership office but he gave them seats and made sure they were comfortable and equally important little.customers. He also addressed their innocent questions!!! Well done and thank you Croyland.

15 March 2026
Unprompted review
Croyland logo

Reply from Croyland

Congratulations on your first car! Thank you for leaving us a lovely review. We hope to welcoming you back in the future.

Rated 5 out of 5 stars

Stress free

I purchased a car yesterday and Indi was my salesman. Indi was very helpful friendly and professional. Indi allowed my husband and I to have a good look around the car on our own, to decide if the car was for me. Definitely not a pushy salesman, which was good for us, as we had been to other car dealers that were and put us off.
Thank you Indi.

17 March 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Great start to finish!

From start to finish we had a great experience with Corylands! Especially with Jamie Waller, who was fantastic throughout the whole sale and with communication!

Would definitely recommend Croyland and Jamie!

24 February 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave a review of your experience with us.

Rated 5 out of 5 stars

Ben was superb from start to finish

Ben was superb from start to finish. He made the process of purchasing my new car, straightforward and seemless. Ben is genuinely a decent sales man. No pushy sales, just good honest information. I would definitely buy from croyland again. One request can you please send me more of the air freshners, they are amazing!!!!

6 February 2026
Unprompted review
Croyland logo

Reply from Croyland

We're pleased to read that you had such a positive experience with Ben here at Croyland. Thank you for the review and recommendation.

Rated 5 out of 5 stars

Right from the word go Jamie Burton was…

Right from the word go Jamie Burton was very friendly and helpful over the phone as I was doing a long distance purchase for a stunning BMW 330e .
When i arrived in the showroom Jamie was waiting on me and the car was sitting outside ready to go, it looked stunning sitting in the forecourt , Jamie offered a testdrive as I came down from Scotland and never tested the car.
Jamie went over all the paperwork and helped with the road tax
I would definitely recommend Croyland megastore and Jamie Burton.

11 March 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to review your experience with Jamie and Croyland. We really appreciate it.

Rated 5 out of 5 stars

Helpful and professional

What I liked the most is that Dan, the salesperson, didn't put pressure on me to buy the car on finance or purchase any of the optional extras. I found the service to be professional, not pushy. The car was serviced for me before I collected it and the processes were thorough and transparent. Dan was very helpful and the staff seem like they give people guidance without pressurising them. They also have a lot of choice. I would recommend this garage to anyone looking for a new vehicle.

6 March 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your review. We're pleased that Dan could help you with your most recent purchase. We hope to see you again in the future.

Rated 5 out of 5 stars

Great experience

Great experience. Ben was really helpful from the beginning. I love that the dealership is hassle free, no pressure at all. Would highly recommend

4 March 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your review. It's really appreciated.

Rated 5 out of 5 stars

Peugeot 208 GT

Last Sunday I test drove two vehicles at Croyland Car Megastore with the help of Indy. Eventually deciding on a Peugeot 208 GT (HG22 CHJ). I picked the vehicle up today (Thursday) the part exchange of my previous vehicle and the new one went very smoothly and the car drives beautifully.

5 March 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for reviewing your Peugeot 208 GT buying experience. We're pleased to read it was positive and look forward to seeing you again.

Rated 5 out of 5 stars

Amazing and helpful customer service

My salesman Dan Little made my experience of buying my car enjoyable and easy. He helped me with any inquiries that i had towards any car and gave me a variety of options to choose from. When we picked up the car it seemed good as new considering it was used. I would recommend Croyland to anyone and thanks again for the help!!

26 February 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your review. We're pleased that Dan was able to help you with your purchase. Thank you for your recommendation too.

Rated 5 out of 5 stars

I had a great experience buying my car…

I had a great experience buying my car with Jamie Burton. Professional, easy to deal with and made sure everything felt right before moving forward. No pressure — just straightforward, honest service. Highly recommend

4 March 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave a review of your experience with us.

Rated 5 out of 5 stars

Really helpful

Ben was really helpful and friendly, Everything was nice and easy.

4 March 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your review.

Rated 5 out of 5 stars

Great experience

Purchased a car from Jamie W, great experience, very helpful and love the car, would recommend Croyland

12 February 2026
Unprompted review
Croyland logo

Reply from Croyland

We appreciate you taking the time to leave us a review and we're pleased that you are happy with your new car.

Rated 5 out of 5 stars

Was casually browsing for a new CAR

Was casually browsing for a new CAR. Indy noted us, and approached me and asked if he could be of assistance. Discussed my requirements and needs, he came up the solution and handle the process very efficienlty.

14 February 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave a review of your experience with us.

Rated 5 out of 5 stars

I bought a Nissan Qashqai from Croyland…

I bought a Nissan Qashqai from Croyland Car Megastore and I couldnt fault my experience buying from them. I had the help from Jamie one of the sales person and he helped me so much that I would buy from them again. Thank you so much.

10 February 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your recent review. We appreciate you taking the time leave your positive comments.

Rated 5 out of 5 stars

Excellent car buying experience

Excellent car buying experience! From the very beginning, the service was outstanding. The seller, Indi, was extremely attentive, professional, and helpful throughout the entire process. I really recommend this company.

17 February 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your lovely review.

Rated 5 out of 5 stars

Van sale

These service and help from the Croyland sales team is excellent they go out of there way to help you in all aspects of purchasing a vehicle highly recommend in the area

19 February 2026
Unprompted review
Croyland logo

Reply from Croyland

We're pleased to be able to help with your recent Van purchase. We appreciate you taking the time to leave a review and recommend us.

Rated 5 out of 5 stars

Ben was absolutely amazing

Ben was absolutely amazing with helping me buy my new car. We gave him our budget, certain things we liked for a car, he showed us cars within that. Any questions we had, he answered, Ben was very approachable with any queries we had. Would defiantly recommend getting a car with Croyalnd.

19 February 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for your review. We really appreciate it.

Rated 5 out of 5 stars

I had an excellent experience and can…

I had an excellent experience and can highly recommend Ben as a car dealer. The service was extremely professional from start to finish. Communication with Ben was clear, fast, and very friendly, and every question I had was answered with great knowledge and patience.

Ben found the perfect car for me very quickly and made the whole process smooth and stress-free. Everything was arranged efficiently, and all the details were clearly explained, which gave me a lot of confidence and peace of mind.

I really appreciated Ben’s professionalism, honesty, and dedication. If you’re looking for someone reliable with excellent knowledge and outstanding customer service, I would definitely recommend working with him. Thank you again, Ben, for such a great experience!

19 February 2026
Unprompted review
Croyland logo

Reply from Croyland

We're please Ben was able to help with your car purchase and that you had a great buying experience with us. Thank you for your recommendation.

Rated 5 out of 5 stars

Thank you Ben Pugh

Thank you Ben Pugh, a credit to Croyland. Had an excellent experience from start to finish, I would highly recommend Croyland for your next new car experience.

11 February 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you very much for your review.

Rated 5 out of 5 stars

I recently brought a car from Croylands…

I recently brought a car from Croylands and was helped by Ben Pugh, amazing service from start to finish and helped me find the right car. Was very knowledgeable and overall very happy with my experience!!

16 February 2026
Unprompted review
Croyland logo

Reply from Croyland

Thank you for taking the time to leave a review of your experience with us.

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