Croyland Reviews 

Good understanding

Danny L was so friendly and helpful from the get go, and made my car purchase easy. Thank you Danny!

Indi helped us with buying my daughter’s car, he was extremely helpful, answered all our silly questions, knew his stuff. Overall very good experience, smoth and stress free

Jamie Burton was amazing when helping me with buying my new car. He answered all my questions giving me reassurance and clarity.
He was so understanding and helpful throughout the process. He definitely made the experience easy for me.

Entrusted to source a car for my granddaughter, I fixed on a low mileage Toyoto Aygo X. The price on the website was OK and I was attracted by the website statement “*Fees are already accounted for within the payments displayed and are included within the total amount payable”. Having decided to purchase, it was an unpleasant shock to be confronted by a request for an additional £149 admin fee! I pointed out the discrepancy to the website and was advised the website was wrong - it had recently been updated allowing this error to occur. This fee was negotiated away but the bad taste remains!
I pointed out a partially deflated N/S/F tyre prior to purchase and was assured this would be corrected. Despite being given a new MOT and Croyland's pre-delivery Safety Check, this tyre was still partially deflated on collection. The salesman tried to reinflate the tyre, but within 2 miles of leaving, the tyre pressure warning light illuminated.
It was OK for the short journey home where it was re-inflated to the correct pressure.
Some two days later it was found the other three tyres were underinflated, though the original low pressure tyre was OK!
In this instance, the pre-delivery inspection appears to have been a farce - I’m not even sure the promised service was done - the oil appeared very dirty for just a few miles.
The service I received from Ben Pugh, the Sales Advisor was excellent but Croyland Car Megastore let him down badly.
I had a call from Customer Service the following day who asked for the car to be returned - not practical given that by then, the car was some 50 miles away - as previously advised to Croyland and as per the Invoice address!

Dan Aspinal was so helpful in picking my new car. Very knowledgeable and insightful, guiding me through the different aspects of the car I purchased. Service is second to none, with my car being ready earlier than expected! Top top dealership, and would 100% recommend

Great carsales no presure nice and easy Ben was great help and just let us find our own way around looking at cars of our choose , felt at ease,

I was looking to buy a newer car and Jamie was the person who looked after me.He was very polite and answered all my queries and questions . He made me feel very welcome and at ease.

Indi was very helpful

Experience was great as a Ben who is a salesman here helped out alot to meet all the needs I want in a car.

Had a great experience with Croyland. Dan and Jamie were great to deal with throughout. They found me a perfect car in my budget. The car was spotless when collected and more than exceeded my expectations. They are very honest people and they don't mess you around like some other dealers! Would highly recommend.

I bought a car less than 8 months ago and the timing chain snapped damaging the engine. According to the consumer rights act as a dealership they should have done something about it. They did not and now I am left with a £10,000 bill to fix my car.

Excellent service from start to finish. Ben was friendly, professional, and very knowledgeable, with no pressure at all. Everything was explained clearly and the whole process was smooth and stress-free. I’m delighted with my car and wouldn’t hesitate to recommend.

My self and my husband were looking online for a new car after mine broke down. We found a car we liked on the website and I enquired to which we quickly got a response. Due to work we were unsure whether we would get to view the car until the Sunday morning but Jamie made it possible to go to view and test drive it after work which meant he stayed after his working hours. Before we went to look for a car Jamie sent us a video of the car showing the inside and outside and the moved it into the showroom so that we could see it better when going to view it as it was a dark and wet evening.
Jamie was very professional and was able to assist with any questions we had while in the show room and on the test drive. After paying the deposit for the car Jamie kept us updated on the WhatsApp chat and got the car ready for us to pick up quickly as I didn’t have a car to get to and from work.

Dan made the whole process straightforward and stress free. He wasn't pushy. Let us view the cars that we wanted at our leisure. Then sat down and did the paperwork which was done efficiently. We collected the car yesterday and were impressed with the whole process. Thanks Dan!

Matt was incredibly helpful and professional and made the buying process really straightforward. He kindly arranged for a few very minor things to be fixed, and kept me updated about everything all the way through. I’d defo recommend Croyland to anyone and especially Matt who was first class.

Jamie Burton was honestly incredible throughout the whole process of helping me understand car finance. From the very start, he took the time to explain everything in a way that actually made sense, breaking down all the details and options without ever making me feel overwhelmed. He was patient, knowledgeable, and genuinely cared about making sure I felt confident in my decisions. Thanks to Jamie, what felt confusing and stressful at first turned into a smooth and straightforward experience, and I ended up getting a financed car that really suits my needs. I can’t recommend him enough to anyone who needs clear guidance and real support when sorting out car finance

Had great service from the croyland team all very helpful and polite we had Ben as our salesmen and he was on point everything we asked never to big or small he would answer all asap would highly recommend him and the team at croyland

Just brought a car from croyland motors, was very easy from viewing to getting my car the sales assistant very knowledgeable and helpful . Can't fault them at all been a good experience!

I dealt with Jamie Burton who was brilliant from start to finish. I live 2 hours away and Jamie provided me with all the information I requested and videos before I left to make the trip so there were no unpleasant surprises on arrival and made sure I wasn’t wasting my time. Although he didn’t move on price, Jamie ensured that the car was MOT’d before I picked it up, as well as replacing the break discs and pads, adding a missing piece of trim under the bonnet, parcel shelf, handbook and sorted out a spare key at no extra cost. The car came with 12 months free RAC breakdown cover and a £25 fuel voucher for the Shell garage adjoining the shop. We didn’t buy the extended warranty, instead opting for the free 3 month one. Jamie was not overly pushy in trying to sell the add ons either. Handover was easy and I would definitely look to use Croyland again if I am in the market for a new car.