Cruiseoffers Reviews 

62
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I have been using CruiseOffers for many years. I find that they are very competitive with prices and nothing seems to be a problem for Mark or Shannon. Both employees always go above and beyond with t... See more

Rated 4 out of 5 stars

Great vibe on Voyager of the Seas Ship. Great music venues. Great entertainment in La Scala Theatre. Amazing service in level 3 dining room staff. Wonderful food. Great food in Windjammer Cafe.... See more

Rated 4 out of 5 stars

Enjoyed the restaurants including being able to dine out for a special night Did not appreciate the sheer number on board. It was excellent for younger folk, The modern shows were too noisy for... See more

Rated 4 out of 5 stars

The whole cruise was thoroughly enjoyable. It was however disappointing that my nephew and niece would not travel as they wanted to see Australia Zoo. At the last minute my father became too ill to... See more

Company details

  1. Travel & Vacation

Information provided by various external sources

Cruise Offers was started by Travelrite International Pty Ltd to offer customers the latest specials and lowest prices on cruises from the world’s leading cruise lines. Travelrite International is a well-established travel company, which has been operating in the eastern suburbs of Melbourne for more than 30 years. As well as selling all the major cruise lines Travelrite International is the largest seller of Cunard Cruises and Princess Cruises in Australasia (Diamond Agent) and top sellers of Royal Carribean Cruises and Celebrity Cruises. Our staff have travelled on a large variety of ships to most cruising destinations around the world. Travelrite International has been operating exclusive escorted cruises for over twenty years, and now runs over 50 tours a year. Our combined experience in travelling the world as well as our extensive global contacts in the cruising sector ensures you the cruise experience of a lifetime! Travelrite International Pty Ltd is a full member of the Australian Federation of Travel Agents – AFTA and is fully licensed and has two fully credited IATA offices Heathmont and Balwyn. Travelrite International is a Member of the International Cruise Council of Australasia, The Travel Compensation Fund and it directly represents the cruise lines of the world and all major domestic and international airlines, tour and transport operators. Company Details Company Name Travelrite International Pty Ltd trading as cruiseoffers ABN 64 005 817 078


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

62 reviews

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4.3

All reviews

(62)

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Rated 4 out of 5 stars

Family Moon

The whole cruise was thoroughly enjoyable. It was however disappointing that my nephew and niece would not travel as they wanted to see Australia Zoo. At the last minute my father became too ill to travel. His ticket was cancelled and when we tried to use the cabin for our other travellers we were told it was re-booked. Hopefully this means a refund will be granted.

All our contingent enjoyed the trip. One issue is we had drinkers aboard. We would have preferred a drink allowance as it was impossible to keep track of the drinks ordered.

18 August 2016
Unprompted review
Rated 5 out of 5 stars

Excellent first hand experience

Fortunately, my first contact with this company involved Shannon from their Balwyn office. The service received to-date has been nothing less than outstanding. Shannon is an absolute credit to the company and I would have no hesitation in recommending her, and "Cruise offers" to those considering a cruise.

13 July 2016
Unprompted review
Rated 5 out of 5 stars

Exceptional

I have a current cruise booked with Cruiseoffers who also looked after airfares and hotels. They are professional and always get back to me when I have a question or needed to change plans. Nothing is too much trouble. I have been dealing with Shannon who is amazing. I have no hesitation in recommending Cruiseoffers.

5 June 2016
Unprompted review
Rated 5 out of 5 stars

Supper holiday

This was a cruise that blew us away.

Great sales person ( Shanon) was unbielvable in booking and answering anything we needed.

4 June 2016
Unprompted review
Rated 5 out of 5 stars

5 star service from Cruiseoffers

Based on my experience with Cruiseoffers I would not hesitate to recommend this company for their competitive offers and wonderful customer service. The travel consultants demonstrate their expert knowledge of the cruise industry with advice tailored to the customers needs. I have always found them to be prompt, friendly and efficient. Their website is easy to navigate with current, competitive offers.

4 June 2016
Unprompted review
Rated 5 out of 5 stars

Review

We have used this company twice,, both times absolutely no issues or hassles,,, very easy to work with and clear understandable confirmation data

4 June 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic

Have booked many cruises through cruiseoffers and have always found staff to be very professional, friendly and efficient. In particular I would like to mention Jodie Prigg who was exceptional in relation to a couple of cruise bookings I was managing for myself and husband and also my work colleagues this year ,some who hadn't experienced cruising or booking with cruise offers before.

3 June 2016
Unprompted review
Rated 5 out of 5 stars

Helpful and easy

I would like to thank Cruiseoffers for an extremely easy way to book my holiday. Thankyou to Fraya for all your help who always answered my emails promptly and who was pleasant and easy to deal with. I will continue to use Cruiseoffers in the future.

3 June 2016
Unprompted review
Rated 5 out of 5 stars

Legend of te Seas cruise to Hong Kong

A most enjoyable cruise to Hong Kong which provided the rare opportunity for a shore excursion to the subterranean river in Puerto Princessa. Extremely satisfied with both the service and the price for the cruise provided by Cruise Offers.

3 June 2016
Unprompted review
Rated 4 out of 5 stars

happy

I booked my cruise online and received email confirmation, other questions promptly answered via email and my tickets mailed out with my free lanyards.

2 June 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Hi,
I have booked several cruises with Cruise Offers over the years and they are amazing, always helpful, great prices and good staff.
I will continue to book my cruises with them !!
Thanks so much,
Sharyn.

2 June 2016
Unprompted review
Rated 5 out of 5 stars

Easy to deal with

Our dealings with the company were simple and straightforward. We found the deal we were interested in and within a day of starting dealings with the agent we were confirmed and booked. Definitely recommend for ease of use!

2 June 2016
Unprompted review
Rated 1 out of 5 stars

Rude staff member very poor experience

Unfortunately I had to ring twice to get something done. The first time I was told she couldn't do it for me while I was on the phone to her because she had other customers waiting to get through. A week later and no email so I called again. Again she tried to refuse to help me because she had customers waiting. I stated that I was also a customer and I had also been waiting to get through. I asked to wait while she worked out the price of the cruise after the requested change. Her tone and unwillingness to assist me means that I will never book through cruise offers ever again. I was not treated or spoken to like a customer should be. Princess cruises themselves gave me a better price and awesome customer service. Book directly through your cruise line for the best price and service.

2 June 2016
Unprompted review
Rated 4 out of 5 stars

Easy booking

Saw a cruise, entered my booking & it was done. Only problem occurred as passport info was required by CruiseOffers but not entered on the booking with the cruise line so required reentry.

2 June 2016
Unprompted review

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