Crumb Reviews 

Fantastic idea

It’s a scam don’t do it! I paid for shipping and never received my dog tag. Thankfully it’s was only $4.99 very disappointed how crumps is using our loved dogs to profit from love to our pets! Just don’t do it or look into it before you do 🤷🏻‍♀️

Crumb has been so fast to issue replacement tags when we've lost them, and they are easy to work with. The previous tags get deactivated as soon as they are reported, so there's no security issue with someone finding it and claiming to have your animal or getting information they don't need about your pet or family.

This is a great service if you love your dog, losing him/her will be less stressful if they wear the tag and can be found sooner, replacing the tag is easier than taking a picture of your dogs nose, I am so glad I subscribed to this service.

The ad advertises that it's free shipping but when you enter your info and go to check out there's a 4 dollar shipping fee that's a red flag for me

Incredibly responsive to our plea for a replacement tag.

Only just set up the tag but the process so far has been great, tag arrived within a day or two and the concept of the tag is brilliant! Will put my mind at ease in case of any emergency situation occurring.

Finished setting up the tag and they took £9.00 from my account which I wasn’t expecting as I thought you have an option to subscribe later. Went to cancel & they say type in a verification code to get access to the website in order to cancel. The verification code never arrives. Feels like a disingenuous site, deliberately unclear and difficult to get your money back. I’m fuming & will be trying to warn people about this scam. If they were genuine they would be clear at every step.

Great idea but not free. My tags arrived & I set up yesterday. I then received an automatic message from my bank that £12 had been deducted from my account, which wasn’t clear when setting the tags up. This is a monthly subscription fee apparently! I’ve now cancelled my subscription but feel scammed into this, as was not at all clear through the set up process that a fee would have been deducted or that they have stored my banking details!

Apps easy to use
Does not take long
It’s not free

Easy to register and it came 24 hrs later. Very efficient service. Very happy

Received my tags easily set up

Crumb has a lot of potential to be something great, however, after I purchased the original tag and got everything set up on the app is when I discovered That just because you purchase the tag and download the app doesn't mean that you're getting 100 percent of the benefits. If you want to be able to use all of benefits you have to pay a monthly subscription which really isn't that expensive however, it would have been nice to know all of that prior to purchasing the tag. I only say that because it would have been nice to have the option and truly know what I was getting right away instead of feeling like I got tricked into thinking I had just found the best backup for our dogs safety, only to be slapped in the face after receiving and getting everything set up on the to find out that there were so many other options but you had to pay a monthly fee in order to use them. Basically, All of the additional things that you have to pay for are things that I thought were included already with the original purchase otherwise, I probably would not have purchased the OR sent out about 1000 referrals for that matter prior to knowing what I was actually getting.

Easy to set up. Very accommodating

Found an offer for a free tag, seen this before so thought that it looked like a good idea. Got to the final delivery page and it said £3 postage, not free but was happy to pay it. It also mentioned that the monthly £9 fee was free for a month. Ok will try it out and make a decision later on.
Click on pay and luckily my prepayment card had £6 on it otherwise I would have had to pay £12!!! £3 postage plus paying for a “free” month upfront. That is NOT on.

So easy too activate

Paid for the tag and when signing up, without any indication another £9 was automatically taken from my bank account for a subscription I did not agree to. They had stored my bank details and used them again without my consent… looking at other reviews this seems to be a regular complaint from quite a few people. I messaged and got an automated response emailed on Monday asking for a refund still no response. I shall calling my bank tomorrow to inform them of the activity .. deleting the app and account I don’t want anything to do with it now.

Great service and fast response when ordering a replacement tag