Cubitt & West Reviews 

Spoke with the lewes road team today, Cieran, Ava Ruby & Jasmine all in turn about different issues & ALL!!!! Of them in turn today Got stuff done/sent to landlady etc Jasmine straight on repairs! Cieran needed an answer there & then 5min job not i call u back later. Ava home visit, punctual & helpful & Ruby on the case straight away again with something else here i need doing. Listen members of public out there!!!!! I AM TELLING YOU THIS OFFICE THESE MEMBERS OF STAFF are the best YOUL GET, not lazy, not waiting days for things to progress CUBITT & WEST LEWES RD BRIGHTON EVERYTIME!!!!!! 100%

Saliha on the pre purchase side and Julie after the offer was accepted were fantastic. Their service always felt very personal and caring. Lindsay who did the viewings with me was also great and always on time! Its a great little team. Very helpful, professional and good at keeping you updated. I can't recommend them highly enough.

Hannah Margetts has been professional and efficient and has shown great in-depth local market knowledge which has been invaluable during my search for a property. She has provided a client focused service with great communication, energy and warmth. Bravo Hannah and the team
at Cubitt and West Cranleigh, you have been an absolute pleasure to deal with.

From start to finish, the Southsea team demonstrated exceptional knowledge and professionalism. They were patient, attentive, and always willing to explain things in a clear and helpful way. Their expertise gave me confidence that I was in good hands, and their responsiveness made the entire process smooth and stress-free. I highly recommend Maddison, Yasmin, Evie, Tracey, Jacki and Samara to anyone looking for reliable and knowledgeable support. Thank you Ladies, you are amazing and an asset to the company!!!

The company was very responsive and kept contacting me at the beginning to place an offer and get a sale locked in. However, once that was done there was no contact for many weeks. After a whole month of radio silence, I had to chase them for an update.

The whole process became very stressful and unpleasant because as a buyer I had to constantly chase for updates while working. I felt like this was disappointing because I was expecting professional service. As first time buyers we need to be given clear guidance and support for a milestone in our lives, not just being left without any communication for weeks and months on end.

Moreover, I was only told many weeks into the sale process- that the property belonged to a deceased person, which meant that probate was necessary. The potential buyers were given an impression that the executor was the sole owner, which was not true. Important information like this should be made very clear from the beginning.

Overall as buyer, especially a first time one, remember that the estate agent is working for the seller and commissions. Therefore, always have a team working for your interests as well (e.g your own solicitor and mortgage broker) so that you get the best deal.

Friendly and efficient service by the Portsmouth North End branch during the sale and excellent service to both me and my buyer after the sale had been agreed

I would like to thank all the staff at Cubit and West Redhill. I found them very professional, friendly and efficient. I was surprised at how well they marketed my flat in a very proactive style. Selling my flat in only five weeks ! I would highly recommend their services and advice. Special thanks to Jade, Christina and Brian.

Fran , Natasha and Lauren were all brilliant from the beginning to the end of our property being sold, however it was disappointing the experience with DC Law due to the communication

We’ve had a great experience with Cubit & West. The whole team has been very helpful, friendly and supportive during the whole process. Emily Rae processed all referencing extreme quickly and took the stress out of the whole process. Would recommend them as letting agents.

I have been extremely pleased with the way Cubit and West marketed my property which resulted in productive viewings at an early stage of the proceedings.
Julie (Bramble) has oiled the wheels and reduced my stress levels in what has been a very complicated purchase and sale. She was able to keep the chain on track in spite of some difficulties along the way ! She always kept me well informed of progress, in all she has been invaluable!
To sum it up my experience with Cubit and West has been exceptional!

Great service from Vanessa and Julie throughout. Communication was prompt and professional. Faultless service.

Jasmine is very responsive and helpful when needed

I decided to use Cubitt and West for the sale of my house largely because of the very positive start made during the valuation, it made me feel confident they would be professional and enthusiastic about my home.
The team, Kerry, Kevin, Nick, Caroline and Clair were supportive and showed a genuine drive to do the very best in selling it for me. Their approach to me and the sale was characterised by energy, warmth and efficiency.
I was kept up to speed prior to the first viewings and was also well informed on how they were being organised with feedback coming quickly after the visit. Each member of the team were friendly, polite, informative and I felt I was looked after.
I was lucky enough for the sale to happen fairly quickly and again the team were a great support during the negotiating process and once I had accepted a final offer. Beyond the final offer I was contacted to check everything was running smoothly and the liaising by the team between the purchaser and I was professional, clear and efficient.
I would definitely use this team again if I were in this area and selling or buying.
Thanks again Kerry, Kevin, Nick, Caroline and Clair.

Ellie was very professional even knowing we just needed a valuation for insurance purposes and not for selling. She was thorough with her research prior to the visit and even had the details from when I bought the house through them. Would highly recommend.

Execellent service at the redhill branch. Safiya was so helpful in understanding what I was looking for & made it stress free in finding my property. Fantastic service & made me feel valued as a customer. Would definitely recommend safiya & the redhill team if your looking to buy or sell a property.

I would like to thank Shirley and the team for selling my late mothers house they conducted all of the viewings and the Cubitt and West account was easy to set up and I was able to see the feedback from all of the viewings held.

Once the house was sold STC Garry was excellent at keeping us updated on the process of the sale.

I found all team very helpful and I am grateful for the team in helping me sell my late mothers home

Thank you all

As an estate agent they are pretty standard. Usual sales patter etc, usual mgmt fee rates etc. When I first started renting my place through them I had to do a bit of chasing (three month inspection) etc

However I’m writing this review particularly to highlight one of their team members as exceptional. Thomas Goodchild has been handling all the enquiries from myself and my tenants for the last six + months and he is a star. He is pro active, always ready with a solution, and very empathetic but also hugely professional. My tenants have also commented to me how fast Thomas is to respond and react and resolve queries. He is exactly the type of agent I want to manage my property and I can’t recommend him highly enough!

Lynn was excellent today!

Very professional and very welcoming when we viewed a property.

It definitely makes a massive difference when viewing a potential new home, to have somebody show you around with such warmth and enthusiasm.

This viewing was handled by the patcham branch, all credit to them.

Thanks!

Haven’t asked for anything from them just keep getting mail after mail with nonsense. Wasting time money and planet. Absolutely useless

Julie Bramble has been overseeing my sale, nice to deal with a highly efficient friendly person, can't thank her enough for a 'human' understanding/guidance in what has at times been a difficult transaction