culturehustleReviews 

1,975
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Looking at 412 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the high quality and unique nature of the products, finding them inspiring and effective for artistic endeavors. Reviewers often highlight the innovative materials and the ability of the products to enhance creativity. However, a significant number of people were dissatisfied with their orders, experiencing extremely long waiting times, with some orders never arriving. Many also reported negative experiences with customer service, citing a lack of response, automated replies, and an inability to resolve issues or process refunds. Some customers reported issues with receiving their orders or refunds, leading them to initiate disputes to recover funds.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many praising the unique, high-quality, and innovative... See more

Order

Customers consistently express significant dissatisfaction with their orders, frequently reporting that items... See more

Response time

Customers had negative experiences with response times, frequently reporting that despite numerous attempts... See more

Refund

Users describe negative interactions with refund processes, with many reporting significant delays and... See more

Customer service

Clients share negative opinions on customer service, with many expressing disappointment and frustration over... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality of pigments and acrylic colors is very high, colors are beautiful. The thing I can not give 5 stars - client service. I understand the thing about small business and that you need time to... See more

Rated 4 out of 5 stars

Ordered a birthday gift for my boyfriend on the 14th of January 2026. I ordered with a debet card. And after I ordered I read all the bad reviews online about Culture Hustle. Instant regret! So I go... See more

Rated 5 out of 5 stars

Superb range and value, cutting edge materials, unique in many cases (i.e. Lit phosphorescent pigments).

Rated 5 out of 5 stars

All artists should experiment and push the boundaries of their art and at Culture Hustle they consistently come out with new and innovative products that give artists the tools needed to push their a... See more


2.9

Average

TrustScore 3 out of 5

2k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.9

All reviews

(1,975)

396 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Innovation is the leading item

Innovation is the leading item about this company...also a driving force for being unique and caring about the world and artists. Of course, less expensive shipping to USA would be great!

20 June 2026
Unprompted review
Rated 1 out of 5 stars

Purchased product back in March

Purchased product back in March, I never received anything. After trying to be patient I gave it until June and checked again with their site and it then showed that they had canceled my order at the end of May. This is weird because I was never notified or refunded. I emailed to get some help and someone told me they would be back to me as soon as possible. I never heard back from anyone and ended up needing to dispute the consulting with my bank.

20 June 2026
Unprompted review
Rated 1 out of 5 stars

Beware

I ordered paint from this company on 01/07 with a lead time of one week. However, I did not receive the material until 03/05. During that time, I sent 5 emails to the company, including 2 requests to cancel the order due to delay and lack of response. None of my emails received a response, and no effort was made to address or resolve my concerns.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

No Delivery or Refund

I placed an order in June 2025 and, one year later, it has still not been shipped.

I have followed up multiple times and formally requested a refund in January 2025. Despite this, I have only received vague responses saying they are “checking with the team”, with no resolution.

This has been an extremely frustrating experience. At this point, this is clearly a failure to supply and failure to refund.

I would strongly caution others before ordering.

3 June 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS VENDOR

DO NOT ORDER FROM THIS VENDOR. I placed an order in early May of 2025 and never received it. I emailed many times over the course of about 9 months and got only AI generated replies. There appears to be no customer service department. Request a charge back through your credit card or bank as soon as possible since you will be unable to contact a real person at Culture Hustle to get a refund.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Unique products

Unique materials that I’ve yet to find anywhere else! I tried having a local paint company match something which I started with the Ultra black and non of the people had any clue! That was pretty cool

15 June 2026
Unprompted review
Rated 5 out of 5 stars

All artists should experiment and push…

All artists should experiment and push the boundaries of their art and at Culture Hustle they consistently come out with new and innovative products that give artists the tools needed to push their art beyond their comfort zone. Culture Hustle gives artists not just the tools to play and create but also the inspiration.
P.S. I am not Anish Kapoor

8 June 2026
Unprompted review

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