I saw cutmy on there website.Thought i would try this type of splash back on my own kitchen i was fitting.Measured and contacted cutmy.I picked up my splash backs both orders within 2 day s and when... See more
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Cut My is a UK-based manufacturer and online retailer specialising in cut-to-size plastic and wood, supplying made-to-measure products for home, DIY and trade projects.
We help homeowners, DIY enthusiasts and trade professionals save time by cutting materials accurately to your exact measurements, allowing you to focus on installing and completing your project. All products are manufactured in the UK and cut specifically to order using precision cutting equipment.
We take pride in delivering exceptional work that surpasses your expectations, thanks to our fast turnaround and outstanding customer service. If something isn’t quite right with your order, our Customer Experience team is here to help and will work with you to put it right.
At Cut My, our aim is to save you time and effort by supplying accurately cut, made-to-measure materials.
Our online ordering system lets you enter your measurements and instantly see your product take shape using our built-in visualiser.
We’re based in West Sussex, UK. We offer a click-and-collect service. By appointment, you can also come and take a look at our sample selection and speak to our helpful Customer Experience team.
Contact us
We also offer hassle-free, time-saving solutions for Carpenters, Joiners, Cabinet Makers, Furniture Makers, Builders and Developers. You can order cut-to-size sheet materials, cabinet and shaker doors online, from simple sheets cut and edged to complex CNC cut designs primed and painted, we can help at Cut to Size.
TradeCreate feature walls with panelling strips or boards cut to your exact wall dimensions. Kits arrive ready to install and paint.
Acrylic or Polycarbonate panels cut to size for greenhouses, sheds and garden buildings — lighter and stronger than glass.
We offer a large range of made-to-measure shelving solutions from floating shelves to shelf boards in a range of colours and finishes.
Protect both your indoor and outdoor furniture with clear or coloured acrylic table tops.
Transform your kitchen with our range of made-to-measure acrylic, glass and aluminium composite splashbacks. We cut to any size and can include precise cut-outs for sockets and switches.

Unit 60, Mackley Industrial Estate, BN5 9XR, Henfield, United Kingdom
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Good quality product, and the 'cut my hole' tool seemed intuitive, but after 20 mins of agonising over the exact placement of the hole I wanted and its dimensions, these didn't pull through and I got a plain intact sheet instead. When I contacted them, they said they recommend checking the confirmation email when it comes through to ensure it's as expected, and there's nothing they would do.
Excellent service and precise cut and delivered on time. Highly recommended.

Reply from Cut My

Reply from Cut My
Ordered Wednesday. Too late for dispatch. Delivery set for Friday. Instead dispatch late Friday, no delivery until Monday. Will not believe the hype and will she elsewhere next time.
Straightforward to order. I received exactly what I had ordered on time. Great service

Reply from Cut My
I needed two circular clear acrylic discs I measured them and ordered on line they arrived well packaged and protected I unwrapped them and they were perfect
I would definitely recommend this company to anyone really great service

Reply from Cut My

Reply from Cut My
I ordered a walnut shelf which came well packed with carboard on the corners to prevent damage. It was maybe my fault on ordering but there was no edging tape on any of the sides so I had to purchase this & fit but otherwise very good service & quality

Reply from Cut My
Ordered x 2 pieces, gave exact measurements, received both with incorrect cut outs.
I sent a complaint and received a 'tkt' number, waited a few days, received no response, chased twice, still no response....
Not impressed!
Easy to navigate website and straightforward to customise size, thickness and type of product. Very good value for money. Prompt delivery and product fitted exactly onto each circular top. Exact profile, well finished product. Well packaged and good delivery service. Exactly what I wanted and required for garden project. Strongly recommend.

Reply from Cut My
I ordered a custom cut plywood sheet, but it arrived completely wrong due to terrible cutting errors. At one end, the sheet measures 195mm, and it tapers up to 200mm at the other, a 5mm error on a straight cut. According to their website, their cutting tolerance is +/- 1mm, so this is completely outside of what is acceptable. It is a clear quality control failure. I emailed customer support with clear photographic evidence showing the measurements against a tape measure, but I have been met with complete radio silence. Looking at other reviews, it seems a lack of response to cutting errors is a common issue here.
Brilliant service and delivery was quick and perfectly packaged

Reply from Cut My
Brilliant. Easy to order. Quick delivery exactly to spec and fit perfectly. All for a good price. Can’t fault it.

Reply from Cut My
I saw cutmy on there website.Thought i would try this type of splash back on my own kitchen i was fitting.Measured and contacted cutmy.I picked up my splash backs both orders within 2 day s and when fitted fitted perfectly .
Such an easy process from ordering to collecting and they lookAmazing better than i imagined and easy to fit

Reply from Cut My

Reply from Cut My
Perspex cut precisely to size, with a correctly sized hole exactly where I wanted it.
They also used a very good delivery company who were very responsive to my request for a slight delivery change.
First class service

Reply from Cut My
Pretty disappointing. Ordered a plexi panel with an air con vent. They sent two for some reason. Both wildly incorrectly sized including the cut out and took three days to arrive. Called straight away and hoped they’d resolve asap. They said they would and expected delivery today (two days after letting them know); I’m still without the product. Hoping this is a one off as they sound pretty good, but nonetheless I expected better… Might write a better review if the product ever arrives…

Reply from Cut My
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