Cutsclothing Reviews 454

Incredible customer service! Easy exchanges of clothes need to be returned and exchanged!

Cut's has always delivered quality clothing that's durable and has longevity. Their CS is outstanding, and they stand by it. Ivan was helping me with my order and delivered it with prompt attention and the best service. Thank you so much, Ivan and the Cuts team.

I recently put an order through for cuts clothing, as this was my first time purchasing from them. Unfortunately, I was sent a wrong item, but I can honestly say that the level of customer service I received to help resolve this issue was amazing. They got back to me within hours and the already had a replacement shipped out the very next day.

Even though I received a wrong item, I definitely will be shopping cuts again in the future based on the level of customer service they provided.

Thanks!

The customer service representative I worked with, Alejandro, was very responsive and helpful throughout supporting a defective item replacement and new item exchange.

I found the materials to seem like it's good quality but poorly constructed. It was definitely over priced. On top of that their customer service is horrendous. Every order placed came with complications. Recently, I bought over $500 worth of clothes on one of my orders and paid extra to have 2 day shipping and got my order 14 days later. Customer service was unresponsive and of little help. Will not be buying again from them

Cuts has incredible products with a pretty wide range of sizes. As a 5'7" this can sometimes be a big problem... As you look at positive and negative reviews, understand that all companies make mistakes up from time to time. How they respond and make it right is more important. Ivan on the customer
We service team at Cuts was very responsive, professional, and helpful. 100% satisfied

They are scammers and thieves!! I didn't receive my order but they claim that in order to receive my money back i have to send back the package... which f***g package if I didn't receive it? Even with shipping protection they just dont care and keep your money.
Also they actively provide miss leading information regarding that this type of problems you have to deal it with your bank. That makes no sense at all.

Quality has dropped. Bought their joggers about a year and a half ago and they were so much better than the crap you get now. Its not as snugged as before and the shirts also feel thinner. Shirts also run more tight if thats what youre looking for.

T-shirts are defective. After 8-12 months stains start to appear, I suspect related to the dye that was used to colour the shirt. This has happened to me for split-hem, curve-hem and classic in all colours. When I reported it to customer service they finally acknowledged they had other complaints of this issue but claimed my purchases were too old for anything more than a $20 gift card. I would not recommend this clothing company to anyone. They don’t stand behind their products even when it’s something as obvious as a defect.

Cuts has completely taken over my closet—and I couldn’t be happier about it. I have everything from their sweaters, hoodies, shirts, pants, and jackets, and even my wife is a big fan with a growing Cuts collection of her own. The fits are consistently on point, great designs, the quality is top-tier, and everything feels built to last.
What places Cuts apart from other brands, is their customer service. It’s rare these days to find a brand that actually cares, and Cuts delivers every time. A huge shoutout to Alejandro, who has been incredibly helpful, responsive, and always on time with support. It’s the kind of service that keeps me coming back. Highly recommend!!!

Great customer support great shirts worth the price

Great products and great customer service! I’ve purchased pants and shirts for my BF and he loooves everything and O certainly loooove the customer service! Always do their best in trying to help and resolve any concerns.

This clothing is from China and marked up.

Chinese made, lower prices but lower quality. They should be making these in the USA.

Clothing made in sweat shops in China and imported into the US. Basically this company is a middle man. Find competitors who make clothes in the US or import sustainable and fairly.

I bought a pack of their men’s shirts.
The quality and fit are just OK and not worth the price.

But more importantly, I didn’t realize my money was going to supporting an American dictatorship.

Will never purchase from this company again.

Made in China, cheap.
But looking for new 3-2-1 loopholes in other countries...to not pay tariffs. They refuse to make in USA, but MAGA.

Alejandro was awesome with helping resolve my order! Excellent customer service!

My initial purchase did not capture the sales code for the AO 5 pocket pants, but Ivan helped me along the way to get a refund for the correct sales amount. Ivan was super helpful and responded in a very timely manner!