Terry at Chadstone was brilliant at explaining the features and operation of the drone. He did so very clearly and in a manner that could be understood by elderly non tech savvy people. He was not onl... See more
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DJI Authorised Retail Store has been co-established by DJI and D1 Store to be the forefront of all DJI products and services in Australia. Along with our extensive range of Consumer, Enterprise and Agricultural products, we proudly provide Official DJI Repairs & Maintenance, Trade-Ins, Product Training (Online and In Person), Consultancy, Extensive Technical Support and many other services.
Contact info
421 VICTORIA STREET, 3056, BRUNSWICK, Australia
- (03) 9288 7800
- info@d1store.com.au
- d1store.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 1 week
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The products were shipped very quickly
The products were shipped very quickly. And are of an excellent quality. The only issue I found was the ‘hanging neck mount max’. Though the measurements were listed for item, it would have been better to also see it being worn and modelled to get a better perception of its size. Otherwise I would have given 5 stars.
Happy Customer
Fast shipping, genuine products, and everything arrived well packed. Customer service was helpful and the whole process was smooth. Very happy with my purchase and would definitely buy from them again.
D1 has the most incredible customer…
D1 has the most incredible customer experience. They are efficient with communication and incredibly helpful. They are always happy to help and all the DJI products are incredible with a special mention for DJI care refresh for peace of mind with accidental damage. Highly recommend dealing with the D1 store
Very helpful in solving a simple…
Very helpful in solving a simple mistake I made with the care package.
Fast to answer questions and very fast…
Fast to answer questions and very fast postage.Drone is exactly as described , looking forward to using it regularly.
Slow delivery times, buy straight from DJI Store instead.
Slow delivery times, bad website experience, and being over advertised compared to DJI Store. As this store is supposed to be an outlet of DJI, I do not know why it is far better to just order straight from DJI themselves. The ND Filters that I bought broke the first flight I took them on.

Reply from D1 Store
Excellent Service
The best service and price for all things DJI. Staff are always super helpful. Highly recommended
Excellent servic
Excellent service gave me 2 written quotes to my email for two products so I could make a comparison of the deals. I was also able to change my mic min from two black ones to a black and white at very short notice, thanks
The package not delivered
The package has still not been delivered and despite a phone call with a DJI agent - I have not had any follow up.
The transporter has issued an email stating I must contact supplier.
Supplier is silent...
DJI Drones are just Great.
They did their best to get the products to me as soon as possible.
The DJI drones are also great. I've bought 3 of them now and their technology is fantastic.
D1 are the best.
D1 staff made the purchase of my drone quick, easy and enjoyable. I got exactly what I wanted and more, so it was a very positive experience. I will recommend D1 to all friends and family and also, anyone who asks where I bought my DJI Mini 5 Pro and accessories.
Thanks D1. I'm a very happy customer!
5 Star satisfaction Service
The customer service is very co-operative and helpful. All the proses can be done online.
Great service and fast delivery
Great service and fast delivery, purchase price also good.
Thankyou 🙂
Awesome Shopping Experience!
I recently reached out to D1 Store to purchase the DJI Osmo Mobile 8, and the experience was fantastic. The team was incredibly helpful, responsive, and professional throughout the process. They even price-matched an item I found online and assisted me in placing the order quickly and smoothly.
I’ve used DJI products before and absolutely love their quality, and the service from D1 Store makes the experience even better. The staff genuinely care about helping customers and making the buying process easy.
I always go back to shop at D1 Store because every interaction has been positive. Highly recommended — an awesome experience every time!
Trusted buying experience.
Ease of purchase was reassuring. Clear and concise information about products. Competitive pricing. Fast delivery. Quality products.
Great online experience with efficient and honest service!
Ordered my drones online and they were with me promptly, (about a week)even though I was a State away. Very efficient and reliable service supported all the way by emails and phone contact. Highly recommend their site.
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