Daisy Group Reviews 21,298

I have had a great experience with Lauren. She was professional and extremely helpful at all times. I would highly recommend Lauren to anyone, she made the process smooth, stress-free and quick in resolving the issues.

Giving George 5 stars is well deserved . He sort my handset issue out promptly and I’m really satisfied with his professional service .
Thank you George .

Adam was great and really helpful resolving an issue that had been ongoing for a couple of months. He informed me of all the different options and if he wasn't sure he informed me he would find out the solution and let me know.

Callum was helpful and very clear and able to respond quickly to my request

The call was answered in seconds I was surprised. My question was answered very well and the things were explained very clearly. Excellent service keep it up.

Left thecustomer care call feeling reassured, was dealt with in a friendly, polite and professional manner
Thank you

Lynn Jones was very very helpful Explained and advised everything, very satisfied

Callum was really helpful, efficient and reassuring - many thanks

I just had an excellent experience with Junaid, who managed to assist and support me with the issues I was having with the account and number. Very personable, approachable and patient! Highly recommended 🙏

once again, great customer service from XLN (or Daisy as it is now) Ruwen answered my queries in a very nice manner, thank you, fantastic to have real humans.
Although I think you need a better headset, you were a bit muffled!

Excellent service , took time to explain clearly what was on offer and found me a better deal with faster connection.

I called because my broadband would not work.
The Gentleman I spoke to treated me with courtesy and he offered excellent service - Thank you.
I am no technical and he helped me with kindness.

Arthur was was a huge help in not only understanding the technical problems I was experiencing but also the customer level impact that this had, too. Our problem was sorted with an innovative solution that not only kept us fully technically supported but also kept everyone else happy too!

Katie provided us with training on running various practice specific reports, which was really helpful. Katie was engaging & friendly & the session was interesting & very useful. Great customer service!

Asked for call back. Nothing!!! Disgusting for a business account.
L

Spoke with Jack today who resolved all the issues i had instantly. He was very proffessional and very polite. Great customer service skills and was a pleasure to speak to. Definately the best i have dealt with from XLN team. Would love for Jack to deal with all my calls if i ever had an issue. Thanks to Jack for your help and understanding.