I have been buying from Daisy London for years and have been wearing their pieces for just as long without tarnish. Each piece has such a lovely design and I always receive so many compliments when I’... See more
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Company details
- #121 of 287 best companies in Jewellery shop
Written by the company
Effortless, everyday jewellery with meaning.
Contact info
1st Floor - 54 Hatton Garden, EC1N 8HN, London, United Kingdom
- 02074047460
- info@daisyjewellery.com
- daisyjewellery.com
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Replied to 66% of negative reviews
Typically replies within 2 weeks
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My favourite jewellery brand; great value and designs
My favourite jewellery brand. The quality and designs are excellent focusing on good quality materials at a great price. Daisy is much better than a more expensive and well known premium brand (in my opinion) that seems to use a lot of plating and coatings. This looks not to be the case at Daisy. I’m very particular with where I spend my money but based on the value for money and quality I’ve already purchased multiple times in a short period and will continue to do so based on my experience, the quality and the pricing as it is.
The customer service is also unrivalled. I’ve had the pleasure of speaking with George who has been patient, quick to respond and lovely to speak with and makes you feel right at the centre of the customer care experience, with personable conversation; George kindly helped me choose and find my ideal ring and has set a benchmark for customer service, for sure!

Reply from Daisy London
Amazing customer service
To start with, I have a few pieces of Daisy London jewellery and they are beautiful. But my main reason for this review is due to the amazing customer service! I had an issue with one of my orders so contacted via email. I had a very speedy response and George went above and beyond to resolve the issue straight away! Thank you!

Reply from Daisy London
Absolutely love Daisy London…
Absolutely love Daisy London specifically the sterling silver collections, I do find the gold they use turns rose gold very quickly as opposed to yellow but I am obsessed with all their ring and earring styles, so unique!

Reply from Daisy London
Daisy Jewellery is amazing in more ways than one.....
I truly love Daisy Jewellery and have over 20 of their items which are wonderful. Their jewellery is incredibly well made and does not tarnish at all as long as you follow their care guidance. I have only ever had one issue which was when a couple of the pearls on a pearl ring came away from the ring. I contacted Daisy customer care to explain what had happened and that the ring was within their 2 year warranty period. Literally within an hour of contacting them I had received an email from one of their customer care team, apologising for the issue with the ring and letting me know they would be sending a replacement immediately. Now that is what I call great customer care. Daisy you rock and here's to many more years of wearing your beautiful jewellery.

Reply from Daisy London
I’ve bought a few items from Daisy…
I’ve bought a few items from Daisy London over the years and all but one have remained in perfect condition with absolutely no tarnishing. I recently got in touch with the customer services regarding a pair of earrings I bought over 2 years ago that were completely tarnished despite minimal wear. They couldn’t have been more helpful and although my warranty was over, they offered to replace them for me and I received these only a few days later! I would recommend Daisy London to everyone and continuously recommend it to friends!

Reply from Daisy London
Phenomenal customer service experience
Phenomenal customer service experience! I ordered two rings both the same size however one fit and the other didn’t. I emailed to query this and got a rapid response from George saying they will send me the next size up and it will be with me the next day, and they would also enclose a shipping label to send the ring that didn’t fit back to them. I felt like a valued customer and I am certainly a Daisy customer for life now!

Reply from Daisy London
Absolutely fantastic customer service
Absolutely fantastic customer service - an exchange was arranged with no fuss, it was a seamless process and my thanks especially go to George! My ring is adorable

Reply from Daisy London
Stunning Jewellery that means so much 💖💖
I don’t think 5 stars it’s not enough for this review !! I’ve ordered custom made ring with my daughters middle name ! George assisted like a pro !! All customers experience has been absolutely amazing- I felt so valued as a customer - I haven’t felt this way for a very long time ! About the piece - when it arrived I was absolutely delighted and an a bit emotional- I think anyone who adores their jewels would understand. Thank you so much George and Daisy London for making my journey so easy and beautiful! 😍

Reply from Daisy London
I had an issue with a lovely piece of…
I had an issue with a lovely piece of Jewellery and the customer service from George was faultless. They got back to me immediately and I had a replacement within days. I like Daisy Jewellery designs but that is not the only good thing as if ýou have an issue that needs sorting Daisy have shown they will help which goes along way. I have purchased a few items fro. Daisy for myself and as gifts and they are always wrapped nicely and you will be kept up to date with delivery etc. I amglad I got back to Daisy re a issue with one piece as it is a lovely piece of jewellery and there was no delay or difficulty organising a replacement thanks to George.

Reply from Daisy London
Wonderful customer care
Wonderful customer care, beautiful products and a lovely company ….. and the jewellery is stunning!

Reply from Daisy London
Great piece didnt last the best but…
Great piece didnt last the best but still really lovely

Reply from Daisy London
Incredible customer service and beautiful, high quality jewellery
I cannot fault Daisy London and just want to shout from the rooftops about how great they are. I came across them a few years ago and bought a couple of necklaces and bracelets that have always felt wonderful to wear. They're high quality and make a lovely sentimental gift. My opinion of them has increased tenfold over the last month though when I got in touch with their team as one of my chains had broken (I was cleaning it and had had the piece for 8 years). They were quick to respond, incredibly helpful and friendly and sorted the problem out with no issues. I've not had customer service like it before - just brilliant.

Reply from Daisy London
Lovely jewellery, great service!
I love Daisy jewellery and have ordered many bits and pieces over the years. Only once did I have an issue with an order, but when I reached out to customer service they were so quick to rectify things and I received my order within a couple of days.

Reply from Daisy London
Great prompt service
I wrote to Daisy after a bracelet I received as a gift broke. I didn't have any of the order details/receipt as it was purchased in December, but they kindly ordered a replacement for me and were super prompt replying. Really appreciate that kind of service.

Reply from Daisy London
I love Daisy jewellery
I love Daisy jewellery, their designs are stunning and their customer service is top notch. I've brought lots of bits over the past few years. They have quick postage, great sales and a 2 year warranty on products which is a big selling point.
I've had lots of positive conversations from George from the customer service team. He's been incredibly helpful and I'm really satisfied with their service. ☺️

Reply from Daisy London
Big fan of Daisy London
Big fan of the Daisy London jewellery. Beautiful and timeless designs and fast EU delivery. Recently had an issue with a piece I purchased, reached out to the team per mail and they replied quickly and resolved the issue professionally and in such a friendly way. Adore the overall experience!

Reply from Daisy London
Thank you Daisy!
I have purchased many pieces of jewellery from Daisy over the years and love how easy it is to wear. I used WhatsApp to contact customer service regarding a query and I was extremely impressed with how responsive they were. It really helped having a log of our discussions so I could go back and check what had been said and agreed.
Every piece of jewellery I have had from Daisy has been so perfect and I love how you can wear numerous pieces at one time and it never looks too much! Thank you Daisy!!

Reply from Daisy London
I bought two pairs of earrings for my…
I bought two pairs of earrings for my daughter for Christmas. She loves both of them very much. Unfortunately, one of the earrings was lost due to a clasp not closing securely. I reached out to Daisy London for replacement. They responded immediately and we’re happy to replace the lost item. I am impressed by their quick response and willingness to provide a replacement. I will definitely be shopping with them again!

Reply from Daisy London
Great brand with quality jewellery
Great jewellery, great prices and wonderful customer service. I only buy all my jewellery from Daisy London. Quality is exceptional, styles are classic with a modern twist and prices are reasonable. Top service always from the team ❤️

Reply from Daisy London
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