I only purchased insurance with Darwin 3days before I needed to claim 😭 (an unfortunate bump with a deer). I phoned the claims line and spoke with a lovely lady called Emma who was just amazing at ke... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A very patient young lady called Elieh spent quite a while finding my insurance quote and going through every detail with me. Such a refreshing change to actually speak to a human instead of an auto... See more
Company replied
Easy on line sign up with competitive pricing. Live chat on line, very helpful. Documents emailed speedily & easily downloaded. Very happy with my new insurers Darwin
Company replied
Darwin was easy to find on an internet search and its procedures were easy to carry out as in giving my details and answering questions. Once done I had no problem printing off my new insurance c... See more
Company replied
Company details
- #10 of 68 best companies in Car and Motor Insurance Agency
- #46 of 228 best companies in Insurance agency
- #17 of 140 best companies in Insurance company
Written by the company
Ready to Help: Our claims customer service team are the same people behind some of the UK's best-known brands, so you know you're in good hands when you need help. Smart Pricing: We've developed a smart pricing system to provide a price based on you.
Contact info
The Wharf, Neville Street, LS1 4AZ, Leeds, United Kingdom
- 01733 300017
- darwin-insurance.com
4.8
Excellent
62k reviews
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Reply from Darwin Insurance
We are so pleased to hear that our service was straightforward for you. We appreciate your kind words! Christy
Insurance premium was significantly…
Insurance premium was significantly cheaper than my renewal quote
Companies do not reward loyal customers when will they learn that is why I switched 😊
Policy details were virtually identical
18 September 2026
Reply from Darwin Insurance
Thanks for your positive review on the price. Christy
Reply from Darwin Insurance
We're so pleased you found everything easy to understand and professional so far. Thank you for your positive feedback! Christy
I inadvertently started the policy on…
I inadvertently started the policy on the wrong date, fortunately I had 28 days before the policy starts so I contacted Darwin and without any fuss the mistake was soon rectified
14 September 2026
Reply from Darwin Insurance
We're so glad we could quickly resolve the policy date issue for you! We always aim to make things as smooth as possible. Thank you for your kind words. Christy
Very polite explaining all details and…
Very polite explaining all details and price is very good. Good customer service.Thanks
15 September 2026
Reply from Darwin Insurance
We're so pleased you found our team polite and that all the details were clearly explained. It's wonderful to hear you appreciated our good pricing and customer service. Christy
Online process was quick and easy with…
Online process was quick and easy with no need to call customer services
15 September 2026
Reply from Darwin Insurance
We're delighted to hear you found our online process quick and easy. Thank you for your positive feedback! Christy
Reply from Darwin Insurance
We're delighted to hear our pricing met your needs so well. Thank you for your positive feedback and the five-star review! Christy
A simple procss
I used Compare the Market, and found the most reasonable cost from Darwin. It was easy to add cover for exrtas if I wanted to. The website is simple to access.
15 September 2026
Reply from Darwin Insurance
We're so pleased you found our pricing reasonable through Compare the Market and that it was easy to add extra cover. It's great to hear our website was simple to access. Christy
It was very easy to get a quote
It was very easy to get a quote, and the quote was very competitive. It was very easy from the start of the process to the end to get covered.
18 September 2026
Reply from Darwin Insurance
We're so pleased to hear obtaining a quote was easy for you and that it was very competitive. It's wonderful to know that the entire process, from start to finish, was straightforward. Christy
The quote was reasonably
The quote was reasonably. The quote from my old insurer was much higher for same cover.
15 September 2026
Reply from Darwin Insurance
We're so pleased to hear that our quote was reasonable and offered great value compared to your previous insurer. Thank you for sharing your positive experience! Christy
Easy setup and affordable price for me
Easy setup and affordable price for me. Thanks 🙏🏻
18 September 2026
Reply from Darwin Insurance
We're so pleased you found our setup easy and you were happy with the affordable price. Thank you for your wonderful five-star review! Christy
Covered all I needed with easy set up
Covered all I needed with easy set up , price was good compered to other quotes. Options were included whereas with my renewal they were extras. Overall pleased with the cover and the cost
16 September 2026
Reply from Darwin Insurance
We're so pleased to hear you found the setup easy and that our pricing was competitive compared to other quotes. It's great that the included options met your needs! Christy
Very straitforward
8 September 2026
Reply from Darwin Insurance
We're pleased to see we made it very straightforward for you. Thanks for your review. Christy
So far so good
So far so good. Much better deal for my insurance than my renewal with old company.
Just as many benefits and easy to use portal.
Keep it up.
1 September 2026
Reply from Darwin Insurance
We're so pleased to hear that you're happy with your insurance and that you found our portal easy to use. Thank you for your positive feedback! Christy
Quick online service
15 September 2026
Reply from Darwin Insurance
We're pleased to see you're happy with our online services. Thanks for your review. Christy
Quick & easy
Quick & easy from start to finish. Best quote with everything we wanted
11 September 2026
Reply from Darwin Insurance
We're so pleased you found the process quick and easy from start to finish, and that you received the best quote with everything you wanted. Thank you for your positive feedback! Christy
Easy transaction
Easy transaction, application straight forward. Great quote ,prompt coover. Highly recommend.
17 September 2026
Reply from Darwin Insurance
We're so pleased you found the transaction easy and the application straightforward. It's great to hear you received a good quote and prompt cover. Thank you for your high recommendation! Christy
No nonsense insurance wanted a no nonsense insurance policy…
I wanted a no nonsense insurance policy and you gave me what I wanted thank you
17 September 2026
Reply from Darwin Insurance
We're so pleased we were able to provide you with the straightforward insurance policy you were looking for. Thank you for your positive feedback and five-star rating! Christy
Car Insurance
I switched to Darwin Insurance for my car after viewing a comparison website. The quote was amongst the cheapest and after seeing the good reviews for the company I decided they would be a good choice.
17 September 2026
Reply from Darwin Insurance
We're so pleased to hear that you found our quote to be competitive and that our positive reviews helped you make your decision. Thank you for choosing us! Christy
Car Insurance
It was easy to navigate to get a price which was very reasonable and covered everything I required.
17 September 2026
Reply from Darwin Insurance
We're so pleased you found it easy to navigate and that our pricing was reasonable and covered everything you required. Christy
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