I only purchased insurance with Darwin 3days before I needed to claim 😭 (an unfortunate bump with a deer). I phoned the claims line and spoke with a lovely lady called Emma who was just amazing at ke... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A very patient young lady called Elieh spent quite a while finding my insurance quote and going through every detail with me. Such a refreshing change to actually speak to a human instead of an auto... See more
Company replied
Easy on line sign up with competitive pricing. Live chat on line, very helpful. Documents emailed speedily & easily downloaded. Very happy with my new insurers Darwin
Company replied
Darwin was easy to find on an internet search and its procedures were easy to carry out as in giving my details and answering questions. Once done I had no problem printing off my new insurance c... See more
Company replied
Company details
- #10 of 68 best companies in Car and Motor Insurance Agency
- #46 of 228 best companies in Insurance agency
- #17 of 140 best companies in Insurance company
Written by the company
Ready to Help: Our claims customer service team are the same people behind some of the UK's best-known brands, so you know you're in good hands when you need help. Smart Pricing: We've developed a smart pricing system to provide a price based on you.
Contact info
The Wharf, Neville Street, LS1 4AZ, Leeds, United Kingdom
- 01733 300017
- darwin-insurance.com
4.8
Excellent
63k reviews
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Covered all I needed with easy set up
Covered all I needed with easy set up , price was good compered to other quotes. Options were included whereas with my renewal they were extras. Overall pleased with the cover and the cost
16 September 2026
Reply from Darwin Insurance
We're so pleased to hear you found the setup easy and that our pricing was competitive compared to other quotes. It's great that the included options met your needs! Christy
Very straitforward
8 September 2026
Reply from Darwin Insurance
We're pleased to see we made it very straightforward for you. Thanks for your review. Christy
So far so good
So far so good. Much better deal for my insurance than my renewal with old company.
Just as many benefits and easy to use portal.
Keep it up.
1 September 2026
Reply from Darwin Insurance
We're so pleased to hear that you're happy with your insurance and that you found our portal easy to use. Thank you for your positive feedback! Christy
Quick online service
15 September 2026
Reply from Darwin Insurance
We're pleased to see you're happy with our online services. Thanks for your review. Christy
Quick & easy
Quick & easy from start to finish. Best quote with everything we wanted
11 September 2026
Reply from Darwin Insurance
We're so pleased you found the process quick and easy from start to finish, and that you received the best quote with everything you wanted. Thank you for your positive feedback! Christy
Easy transaction
Easy transaction, application straight forward. Great quote ,prompt coover. Highly recommend.
17 September 2026
Reply from Darwin Insurance
We're so pleased you found the transaction easy and the application straightforward. It's great to hear you received a good quote and prompt cover. Thank you for your high recommendation! Christy
No nonsense insurance wanted a no nonsense insurance policy…
I wanted a no nonsense insurance policy and you gave me what I wanted thank you
17 September 2026
Reply from Darwin Insurance
We're so pleased we were able to provide you with the straightforward insurance policy you were looking for. Thank you for your positive feedback and five-star rating! Christy
Car Insurance
I switched to Darwin Insurance for my car after viewing a comparison website. The quote was amongst the cheapest and after seeing the good reviews for the company I decided they would be a good choice.
17 September 2026
Reply from Darwin Insurance
We're so pleased to hear that you found our quote to be competitive and that our positive reviews helped you make your decision. Thank you for choosing us! Christy
Car Insurance
It was easy to navigate to get a price which was very reasonable and covered everything I required.
17 September 2026
Reply from Darwin Insurance
We're so pleased you found it easy to navigate and that our pricing was reasonable and covered everything you required. Christy
Easy to set up car insurance
Easy to set up car insurance; better offer than renewal
17 September 2026
Reply from Darwin Insurance
We're so pleased you found it easy to set up your car insurance and that we could offer you a better deal than your renewal. Thank you for your positive feedback! Christy
Appalling website
Appalling website, unable to have more than one car on the account, unable to use the same email address for the second account for my second car, forgot the password for the separate second car account so asked for a password reset which has so far taken 30 minutes and still waiting. On the plus side, and this is worthy of the one star rating, they are one of the cheaper providers on the market. Would be surprised if they can convince me to renew...
17 September 2026
Unprompted review
Cheapest policy comparison insurance provider
Initially, the most cost effective priced policy but it's just the start of the policy - hopefully I won't need any more contact for the year :)
17 September 2026
Reply from Darwin Insurance
We're pleased to hear that you found our policy to be cost-effective. We certainly hope you won't need to contact us throughout the year! Christy
Easy online experience,
Easy online experience,
Although lengthy process before speaking to anyone when calling on telephone,
Would have liked to be made aware online that online help is not available until policy is active
17 September 2026
Reply from Darwin Insurance
We appreciate your feedback regarding your online experience and the wait times when calling. We also understand your frustration about the online help not being available until your policy is active. We are always looking for ways to improve our customer journey. Christy
So far OK wrt Price & user experience
14 September 2026
Reply from Darwin Insurance
We appreciate your feedback regarding the price and user experience. We are always working to improve. Christy
Good level of cover at a very…
Good level of cover at a very competitive price. Easy to review and purchase the right level of cover.
11 September 2026
Reply from Darwin Insurance
We're so pleased you found our level of cover to be good and very competitively priced. It's great to hear that you found it easy to review and purchase the right level of cover. Thank you for your positive feedback! Christy
Reply from Darwin Insurance
We're pleased to see you found us to be very efficient. Thanks for your five star review. Christy
Reply from Darwin Insurance
We are glad to hear that obtaining insurance with us was a straightforward process for you. We appreciate your positive feedback. Christy
Reply from Darwin Insurance
We're so pleased you found our pricing to be great and that your purchase was easy. Thank you for your positive feedback and the five-star review! Christy
Easy access
Straightforward to access, rates were competative and seemed to offer good value
17 September 2026
Reply from Darwin Insurance
We're so pleased you found our services straightforward to access, and that our rates were competitive and offered good value. Thank you for your positive feedback! Christy
Excellent service
Excellent service, I didn’t have any problems at all with Darwin Insurance.
I would recommend their services wholeheartedly.
5 September 2026
Reply from Darwin Insurance
We're so pleased to hear you had such a positive experience with our service and didn't encounter any problems. Thanks for your wholehearted recommendation! Christy
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