Daylight Company  Reviews 1,385

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their sturdiness, excellent design, and effective lighting for various hobbies and tasks. The ordering process is frequently described as easy and straightforward, with many appreciating the user-friendly website for comparing products. Reviewers also commend the excellent delivery service, noting that items arrive quickly, are well-packaged, and often exceed expectations. However, some customers experienced issues with product functionality, such as a pole snapping or a charging unit failing shortly after purchase. A few people also mentioned problems with delivery, including significant delays, lack of tracking information, or receiving damaged packaging.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent quality of the... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and speedy... See more

Order

Customers consistently note positive experiences with order, praising the simple and easy ordering process,... See more

User experience

Users describe positive interactions with the product's user experience, highlighting its ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been dithering for some time in whether it is worth getting a daylight lamp. As a tailor I need good lighting for drafting patterns, colour and pattern matching and hand sewing. The very dark aft... See more

Rated 5 out of 5 stars

I have older eyes and need reliable lamps for my hobbies like quilting and counted cross stitch. My new lamp arrived just as my old one was going out, so it was timely and exactly what I needed. Great... See more

Rated 5 out of 5 stars

Ordered a replacement power supply unit for my light. Nice to see companies offer this service rather than risk potential issues with those sourced from large internet based retailers. item arri... See more

Rated 5 out of 5 stars

First time shopping with The Daylight Company. Really chuffed with the wafer thin light pad and my magnificent pro magnifying lamp. Top notch quality. Would highly recommend their products and service... See more


Company details

  1. #13 of 14 best companies in Lighting manufacturer

Written by the company

The leading market innovator in task lighting since 1987. Founded in London, we were borne out of a need to replicate natural daylight indoors 💡


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Replacement Power supply

Ordered a replacement power supply unit for my light.

Nice to see companies offer this service rather than risk potential issues with those sourced from large internet based retailers.

item arrived on time as per delivery schedule

3 April 2026
Rated 5 out of 5 stars

We are pleased with the Twist to Go 2

We are pleased with the Twist to Go 2
Rechargeable lamp which we use for doing jig saw puzzles. The purpose of lamp was to reduce glare from the varnish under ordinary light which it has helped towards.
We have not timed battery but we are satisfied.

20 March 2026
Rated 5 out of 5 stars

Positive experience

The website worked well, the order came promptly and was well packaged and the light, Lumi, is wonderful. I’m using it over my fabric cutting table and there are no shadows anymore.

31 March 2026
Rated 4 out of 5 stars

Good products

Thanks to the reactivity of the customer service of the Daylight Company, my 2 parcels got delivered at last.
Thanking you

12 March 2026
Rated 5 out of 5 stars

Slimline daylight lamp

The light was delivered quickly. It was easy to put together, instructions supplied were good. The light is excellent and makes separating close colours very easy when I am stitching. It also looks very stylish in my room.
Thank you!

2 April 2026
Rated 1 out of 5 stars

Wrong item sent 2x

26 March 2026
Daylight Company  logo

Reply from Daylight Company

Hi Susan, Thank you for taking the time to leave feedback. We're sorry to hear about your experience and understand why you are disappointed. We have sent you an email so that we can further look into this issues. - Daylight company

Rated 4 out of 5 stars

Good and bad…sadly.

Beautiful lamp and fantastic delivery service,protection during transit excellent BUT let down by communication as this was dreadful. Emails and phone unanswered.

31 March 2026
Rated 5 out of 5 stars

a good company with excellent products

This is such a good company to purchase from. The range of lamps is excellent and ordering couldn't be easier.
The lamp was well packaged and straightforward to assemble.
The only thing I would say is it would be nice to have a message to say when the item will be delivered.

27 March 2026
Rated 5 out of 5 stars

Daylight floor lamp…

I have wanted one of your lamps for years for my crafting. I received my order quickly. It was easy to put together and the lighting is amazing!

20 March 2026

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