Daylight Company  Reviews 1,385

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 271 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their sturdiness, excellent design, and effective lighting for various hobbies and tasks. The ordering process is frequently described as easy and straightforward, with many appreciating the user-friendly website for comparing products. Reviewers also commend the excellent delivery service, noting that items arrive quickly, are well-packaged, and often exceed expectations. However, some customers experienced issues with product functionality, such as a pole snapping or a charging unit failing shortly after purchase. A few people also mentioned problems with delivery, including significant delays, lack of tracking information, or receiving damaged packaging.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent quality of the... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and speedy... See more

Order

Customers consistently note positive experiences with order, praising the simple and easy ordering process,... See more

User experience

Users describe positive interactions with the product's user experience, highlighting its ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been dithering for some time in whether it is worth getting a daylight lamp. As a tailor I need good lighting for drafting patterns, colour and pattern matching and hand sewing. The very dark aft... See more

Rated 5 out of 5 stars

I have older eyes and need reliable lamps for my hobbies like quilting and counted cross stitch. My new lamp arrived just as my old one was going out, so it was timely and exactly what I needed. Great... See more

Rated 5 out of 5 stars

Ordered a replacement power supply unit for my light. Nice to see companies offer this service rather than risk potential issues with those sourced from large internet based retailers. item arri... See more

Rated 5 out of 5 stars

First time shopping with The Daylight Company. Really chuffed with the wafer thin light pad and my magnificent pro magnifying lamp. Top notch quality. Would highly recommend their products and service... See more


Company details

  1. #13 of 14 best companies in Lighting manufacturer

Written by the company

The leading market innovator in task lighting since 1987. Founded in London, we were borne out of a need to replicate natural daylight indoors 💡


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent product, shipper could do better

Product is just what I needed and easy to order. And fortunately, it was well packed. The only issue did not have to do with company, but with the shipper - box had been dropped on its corner, deforming up to 1.5 inches of the outer box, inner box and the pulp liner which held the lamp. Fortunately, no damage was done to the lamp, but if it had dropped on the other corner there could have been damage.

18 March 2026
Rated 5 out of 5 stars

A brilliant service

A brilliant service. Helpful and friendly people when I sent an e-mail. The parcel arrived very efficiently and I am over the moon with the StitchSmart 2 cross-stitch stand. Daylight are amazing and their stand is 100% great.

Thank you, Sandra

7 March 2026
Rated 5 out of 5 stars

Great for travel

Easy to order, arrived in a very timely fashion, was well packaged, and is a great product – perfect for my need to take with me when traveling.

25 February 2026
Rated 5 out of 5 stars

Good item description and fair price…

Good item description and fair price taking the high quality into account. Seller dealt with the order very promptly. Well packaged. The iQ ESD magnifier lamp is as described and works properly. Highly recommended seller. Thank you very much !

6 March 2026
Rated 1 out of 5 stars

I received a lamp and did not like it

I received a lamp and did not like it. I had to return it at my cost! the company said they would only refund me if they could resell it. After waiting a LONG time, they said it was damaged and would not send evidence of such. then they said they would start a case and I would have to wait 25 days for a decision of shipping it back to me or giving me a refund. After that LONG period of time, they came back and said they would do neither and I would have to contact my credit card that I paid with. ALL of which was SO WRONG AND FRUSTRATING.

3 December 2025
Rated 5 out of 5 stars

Absolutely super lamp

Absolutely super lamp. The lead is also much longer than expected and falls easily to the floor and across to my plug. The light itself is excellent. Three different settings. The top one does create a daylight atmosphere. Have recommended to other Macular degeneration suffer sufferers.

23 February 2026
Rated 3 out of 5 stars

can't return products

The lamp I ordered is fine, it was delivered swiftly. The problem is that the lamp didn't fit my table and when I tried to return I didn't get any answer from the company (there is no return page, you have to send an email to support).

15 February 2026

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