DMFReviews 

STAY CLEAR FROM THESE SCAMMERS. My daughter ordered something back in October and it still hasn't shipped. We contacted them and they've given us the run around. They didn't even give her an order number but they were quick to charge us. We are contacting our credit card company and get a refund.

Amazing service.
Order process is seamless.
Delivery period is reasonable.

Good range of products with clear information. My item was easy to order and was shipped securely. Would buy from here again.

It came in perfect condition no scratches no smudges. 100% real. It was my first time ordering off here so I though it would be a scam but its not. Even tho it took a long time to come I really recommend it !! And it also came with freebies so thanks again!!❤️

I ordered the SKZOO Speaker back in December 2025. Originally the product page said shipping would be in January. Now I know things take time shipping from Korea, so that was to be expected. However… when I noticed that they changed the shipping on the product page to “end of Jan” I initially thought there was a delay. But then the next time I checked it changed to “end of Jan to mid Feb” - ok, now that’s concerning. I attempted to email them directly and no reply. I then attempted to fill out their online form - no reply. I have no checked the site again and can see they have changed the shipping to “mid-end of Feb”… so now I’m trying to get in touch via their online chat and so far, zilch response. I came here to see other reviews and am now even more concerned after seeing so many reviews that have had similar issues regarding zero communication, amending shipping dates and more. I paid a lot of money for this item and I just want an answer as to when it’s going to be shipped out…

my order came quickly and in good condition ! would recommend buying from here !

Fast and easy :)

Order process is seamless.
Order always arrives in good condition and in a timely manner

honestly if i could give 0 stars i would. this shop is a joke and they don’t reply to emails. customer service sucks. they can’t even reach out with a shipping update or anything. i can’t believe this is how they run a business. you are better off ordering from a different store that will actually reply to customer concerns and complaints.

Package was never shipped even weeks after the confirmed pre-order date, no one replied to my emails and Instagram DMs (even their comments are turned off, gee I wonder why). Was getting nowhere with this, so had to dispute the payment with my bank which DMF had the audacity to even try and challenge at first, but I got the refund back eventually, followed later by an automated email saying my order was cancelled - no explanation or apology from the brand. Not sure if they just cherry pick which orders to fulfil, but would never recommend this company to anyone.

First time using this company.
Easy to order and very well packaged when my item arrived. Also got a small thank you gift so very happy with the service.

Paid , waited days, then told out of stock. Refund only.

Very good service

All the photocards were well packaged and was very safe
They were amazing tysm

I ordered a stray kids do it hoodie from you guys and royal mail says the parcel wasnt available yet when they called at straford and its been stuck like that for 5 days, I keep getting email about the experience I got when the hoodie has arrived but I haven't received yet so I would like to know what is going on. I've even emailed this company to ask what's going on and that haven't even responded which im not pleased with as ive spent a lot of money on this hoodie

The only issue I had was it was difficult to contact about where my order was. Once sent out it got here really quick and was packaged wonderfully, will definitely buy from again.

Really quick and easy delivery. also came well packed with a freebie! Would recommend

Second time ordering and its always such a pleasure. Such cute packaging and always super safe and secure

Ordered from them a few times and will order again. I did have a complaint on one occasion and they resolved this in a timely manner so I'm happy with the customer service I've received.

Its a nice treat to have KPop merchandise sold nearer to home. Bought a Stray Kidz tamagotchi as a Christmas present for my daughter. Arrived in good time, nicely packaged. All in all a smooth and stress free experience