Decodo Reviews 1,906

Bought some proxies to test the company. All were marked as abused. The ISP proxies were marked as data centres, which also isn't ideal.
Support couldn't care less. Will not be using them and couldn't recommend anyone do so either.

Superb product - just works. Great range of tools and they know how those tools are to be used and the challenges that their users are trying to address.

Their support is excellent. No timewasting, just quick, accurate and helpful.

Easy Service - Great support
Couldn't be happier!

nice services and quality IPs better the other

I purchased a 300 GB plan hoping to upgrade my project's speed, but it was a huge mistake. From the start, I received constant 400 and 500 HTTP error codes. The proxies were completely unusable.

To diagnose the issue (to check if it was me or them), I had to run tests, which consumed a tiny amount of bandwidth (1.42 GB out of 300 GB). When I contacted support to report that the service was broken and requested a refund, they refused solely because I "used" that 1.42 GB.

It is a trap: They sell you a broken service, force you to use data to troubleshoot it, and then use that "usage" as an excuse to keep your money. This is a scam behavior. Stay away from decodo.com!

Decodo Service is really fast and helpful

非常耐心的解答疑惑。

Decodo is the best proxy provider in terms of money and support and quality. dont waste time on some crap companies and just go for decodo

I’d like to leave a review for the support agent who assisted me.
They were very professional, patient, and honest throughout the entire process.
They took the time to carefully review my case, explained everything clearly, and even made a one-time exception to help resolve my issue.

I truly appreciate the transparent and customer-focused support.
This kind of service makes a big difference and gives me confidence in using Decodo.

Thank you for the great support!

It was great help. They're providing excellent live chat services. I really appreciate their work.

Even on a sunday morning, got the answers I needed right away. Emily is a real pro! Nt "you might try this or that", but clear instructions. Took me less than 2 minutes to solve both problems! Great experience!

Best Service

Thanks thanks ✅

Paul is perfect

I’ve been using Decodo Proxy for a while, and the connection quality has been extremely disappointing. The service works for a few seconds, then stops completely. To get it running again, I have to close the profile, change the port, reopen the profile, and repeat this process every few minutes.

This makes the proxy practically unusable for any real tasks. A stable connection is the minimum expectation for a paid proxy service, but right now I spend more time resetting ports than actually using the proxy.

I genuinely hoped for a reliable service, but the constant interruptions and lack of stability have made the experience very frustrating. Unless the connection issues are fixed, I cannot recommend Decodo to anyone who needs a dependable proxy solution.

Very nice support from Jessica!