I ordered an arch for my garden. Sadly it arrived damaged. Excellent Customer Service as replacement was delivered the next day. Answered emails immediately. Definitely use again.
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Eton media unit. The unit itself is very good - nice design, solid construction. Colour representation poor. From different outlets I’ve seen the very same item given the colour description as ‘taupe’... See more
Goods were poorly made and faulty and although no fault of ours I had to pay the return costs of over £20. Had we just not wanted it I would understand, but sending poorly made goods and charging to... See more
I ordered a corner TV unit from this company at far less cost than other retail outlets. I must say I am glad I did. From initial internet order to delivery took only two days. The goods are of a supe... See more
Company details
Written by the company
We're a team of passionate home decor enthusiasts who strive to bring a touch of elegance and comfort to your home. With a wide range of stylish and high-quality products, from contemporary to traditional, we have something for every taste and budget. We will help you with all your home decor needs, whether it's a small room refresh or a complete home renovation. We pride ourselves on excellent customer service and are dedicated to helping you create the home of your dreams
Contact info
133 Kenmuir Avenue, NN2 7EW, Northampton, United Kingdom
- 0333 880 4915
- Sales@decoroo.co.uk
- decoroo.co.uk
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Great Customer Service
I ordered an arch for my garden. Sadly it arrived damaged. Excellent Customer Service as replacement was delivered the next day. Answered emails immediately.
Definitely use again.
Really really poor quality
Really really poor quality
However Kirsty has been brilliant sorting this out
Goods were poorly made and faulty and…
Goods were poorly made and faulty and although no fault of ours I had to pay the return costs of over £20. Had we just not wanted it I would understand, but sending poorly made goods and charging to return was unacceptable.
fantastic customer service!!
Easy Peasy
Easy Peasy! I managed to build two book cases in two hours. All the holes were in the right places, no missing bits, nothing damaged and all delivered on time.
Prompt, well packaged, and as advertised
Item arrived promptly, was well packaged and as advertised. Thanks
This item is ok for a certain usage
This item is ok for a certain usage, but I was surprised at the size of the teapot which is smaller than expected, this may be down to me reading a review for another tea pot from another company, overall I would say that I will use the teapot and cups, and the items look nice.
Such fast delivery even so close to…
Such fast delivery even so close to Xmas, packaged so well and no issues at all, the product was beautiful and just what I wanted.
We priced& delivered on time
Lovely product
Lovely product, exactly as depicted, and fast efficient delivery. Wouldn’t hesitate to buy from this company again.
Fabulous gift for my husband and…
Fabulous gift for my husband and service was perfect
Easy ordering and arrived on time
Great price and service!
Great price especially compared to other places selling exactly the same thing. Delivery was quick too. Overall, would definitely use again!
Polite and punctual service
Thumbs up
Item arrived earlier than expected and as described in good condition with quality packaging. Thank you
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