I ordered an arch for my garden. Sadly it arrived damaged. Excellent Customer Service as replacement was delivered the next day. Answered emails immediately. Definitely use again.
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Eton media unit. The unit itself is very good - nice design, solid construction. Colour representation poor. From different outlets I’ve seen the very same item given the colour description as ‘taupe’... See more
Goods were poorly made and faulty and although no fault of ours I had to pay the return costs of over £20. Had we just not wanted it I would understand, but sending poorly made goods and charging to... See more
I ordered a corner TV unit from this company at far less cost than other retail outlets. I must say I am glad I did. From initial internet order to delivery took only two days. The goods are of a supe... See more
Company details
Written by the company
We're a team of passionate home decor enthusiasts who strive to bring a touch of elegance and comfort to your home. With a wide range of stylish and high-quality products, from contemporary to traditional, we have something for every taste and budget. We will help you with all your home decor needs, whether it's a small room refresh or a complete home renovation. We pride ourselves on excellent customer service and are dedicated to helping you create the home of your dreams
Contact info
133 Kenmuir Avenue, NN2 7EW, Northampton, United Kingdom
- 0333 880 4915
- Sales@decoroo.co.uk
- decoroo.co.uk
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Poor instructions.Ba2 doir cabinetck of unit not…
Poor instructions.Back of unit not shades to show front and back of unit. Cam nuts not made of metal
Delivery, goods and customer service were great
Delivery and goods were great. Had a faulty part which the customer service department dealt with efficiently and kindly via email. Would recommend them.
The item was never delivered and no…
The item was never delivered and no refund to date. Will never shop here again
Purchase of a Cockerel Gazebo
I am a very sceptical internet shopper, so I was reluctant to spend a considerable sum of money in one transaction for one item, but on ordering the Cockerel Gazebo from Decoroo my fears didn't become reality, the service, communication, price and delivery were second to none.
A very good company to deal with and would recommend to other sceptics.
By the way, this is the first time I have taken to reviewing a company as I felt Decoroo were worthy of it. Well done and a special thanks to Kirsty.
Ancient Mariner TV Corner Unit
I ordered a corner TV unit from this company at far less cost than other retail outlets. I must say I am glad I did. From initial internet order to delivery took only two days. The goods are of a superb quality, and delivery arrived on the dot as promised. A company I would certainly recommend based on my experience with them. It is certainly a long time since I have experienced such efficiency, and I would have no qualms regarding any future orders with them.
Decorro … please do the desent thing & call me about the faulty pan stand
I am still waiting for a telephone call about a faulty product I was delivered
I have rang numerous times
I have emailed your customer service several times & did receive a reply
Asking me to send in photos of the product this is all well & good but how can I do this if I’m not in the country hence the reason I keep asking ou to call me or is this not in your capacity to hold a adult conversation with a customer that has just spent over £90 on your site.
That is the reason you have 1 star it’s the lowest possible cause there is no zero
Poor customer care no after sales help
Shoddy expensive unusable product
1 totally fed up of ringing emailing skint out of pocket customer
Great value sofa
We ordered a sofa from Decoroo.
We had found exactly the same item on other websites but theirs was by far the cheapest. It arrived today and is great quality.
The only reason I am giving 4 & not 5 stars is because their communication was not good. I won’t go into detail as far too boring but improve that & definitely 5 stars.
And yes, would use again.
I have had back problems for many years…
I have had back problems for many years and it's good to get up in the morning without pain.
First time using Decoroo but would…
First time using Decoroo but would definitely use them again / thanks
Lovely hall table
Lovely hall table, really nice workmanship. Arrived in great packaging so that it could not be damaged.
Gorgeous painting looks even better…
Gorgeous painting looks even better than picture. Delivery so quick was within 48 hours. Fabulous service thank you.
Great product at a great price
Great product at a great price. Fast free delivery too. Excellent
Delivered quickly and materials were of…
Delivered quickly and materials were of good quality
Great service
Tracking application did not work so…
Tracking application did not work so had to email concerning delivery . Was not advised of day of delivery therefore I was at dentist when delivery driver called
Great product and service
A 5% discount, prompt delivery and great product! I was so pleased I purchased a second shoe storage cabinet ax they were just what I was looking for and a far better price than anywhere else. Well done Decoroo!
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