Demijohn Reviews 

393
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and the delicious products, noting that exploring the shop or shopping online is always a wonderful treat. Consumers also appreciate the impressively fast delivery, beautiful packaging, and smooth ordering process, which makes finding and sending wonderful gifts effortless. However, some people mentioned that they had to unwrap the packaging to identify the contents and that the writing on the bottles sometimes rubbed off. A few consumers noted that minor packing issues occasionally occurred, leading to smudged labels.

What people talk about most

Product

People report positive experiences with product, highlighting the incredible quality and delicious taste of... See more

Quality

Consumers find quality to be exceptional, praising the delicious taste and original flavours of the vinegars,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their warm welcome and helpful... See more

Delivery service

Customers had positive experiences with delivery service, consistently noting speedy shipments that arrived... See more

Order

Reviewers mention positive feedback about order, consistently highlighting a smooth and efficient online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A close family member recommended we speak to the Demijohn team about getting wedding favours for our big day. I'm glad we did as I couldn't have asked for better. Angus was so friendly and helpful ri... See more

Rated 5 out of 5 stars

This is a very friendly, excellent little shop selling wonderfully flavoured balsamic vinegars, gin and whisky.The staff member who served me was extremely helpful. There are a selection of beautiful... See more

Company replied

Rated 5 out of 5 stars

Sent 5 varying size bottles back for different refills. Received a phone call from within days to confirm receipt, all requests were in stock and payment taken. Then had a chance for a lovely... See more

Rated 5 out of 5 stars

Having been able to sample as many of the various vinegars and alcohols that we wanted to and therefore been able to choose the ones we wanted to buy. Also having Angus there telling us all about Demi... See more


Company details

  1. #24 of 79 best companies in Alcohol Store
  2. #11 of 67 best companies in Corporate gift supplier
  3. #6 of 61 best companies in Food products supplier
  4. #56 of 372 best companies in Gift shop
  5. #4 of 18 best companies in Gourmet Grocery Shop

Written by the company

Demijohn was founded in Edinburgh in 2004 as the World's first liquid deli and is still family run. We mail order our uniquely quirky range of over 70 food and drink products in refillable glass bottles. From Scotch Whisky, Sloe Gin and alcohol-free drinks, to first class Extra Virgin Olive Oils and Balsamic Vinegars, we have many delicious edible treats in our cupboard. Our personalised, eco-friendly products and packaging also make beautiful sustainable gifts for birthdays, weddings and Christmas.


Contact info

4.9

Excellent

TrustScore 5 out of 5

393 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(393)

104 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Successful visit to Glenlair

We visited Demijohn at Glenlair Steading and very much enjoyed tasting the various liqueurs, vinegars and oil, and chatting to Angus. We only went to refill our bottle of sloe gin but allowed ourselves to be tempted into buying a whole lot more!

2 February 2026
Rated 5 out of 5 stars

Angus is the best

Angus is the best. He and his team quickly shipped my order to Manchester so my daughter there could ship it to America before she leaves the UK. We have our Brammle in hand already! Thank you!

19 January 2026
Rated 2 out of 5 stars

Unfortunately writing on some of the…

Unfortunately writing on some of the bottles are smudged.
The paper wrapping around the bottles were ripped and crushed.
As this was for gifts I have had to remove the wrapping. I think it was due to poor packing.

3 December 2025
Demijohn logo

Reply from Demijohn

Dear Ms McCulloch. We are very sorry to hear your order was not perfect on arrival. As suggested to you by email, we are more than happy to repair or replace any damaged items in your delivery.
Luckily damage during a delivery is very rare and we are always here to help resolve such issues quickly when they happen. Thank you for your order and best wishes, Angus

Rated 5 out of 5 stars

This is a customer focused company

This is a customer focused company. Their products are outstanding and the service offered more so. Whether it is a food fayre or an online purchase the same high standards are adhered to.
I wholeheartedly recommend the refill service; and if you are looking for a real treat of a present then you have found the right place.

3 December 2025
Rated 5 out of 5 stars

Lovely people with great products

I first met the Demijohn team and sampled their delicious liqueurs at Stranraer oyster festival and came away with a few bottles,I decided to treat myself to another 2 for Christmas so I ordered on line, they came quickly and very well packaged I recommend this company and their products to anyone

2 December 2025
Rated 5 out of 5 stars

Having been able to sample as many of…

Having been able to sample as many of the various vinegars and alcohols that we wanted to and therefore been able to choose the ones we wanted to buy. Also having Angus there telling us all about Demijohn how it was set up and how they sourced the ingredients for their products. I would highly recommend any one to pay them a visit, this was our second visit to Demijohn and will definitely be visiting again.

25 November 2025
Rated 5 out of 5 stars

It is always a great experience meeting…

It is always a great experience meeting Angus and his daughters at the WELL CHILD CHRISTMAS FAIR, having our little tastings and a catch-up. Merry Christmas to you all 🌲 x

24 November 2025
Demijohn logo

Reply from Demijohn

Dear Ms Allman.

Thank you kindly for your fabulous review! We hope to catch up with you sometime again in the New Year.

We hope you had a happy holidays, too! Thank you for your continued support.

Best wishes,
Yasemin
The Demijohn Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look