Denimio Reviews 183

My favourite online store. Always the good choice of a denim, sympathetic personnel, are always ready to consult and help, good delivery. I hope to remain the regular customer.

I bought a few items from Denimio so happy with my item's great quality. I am so pleased with the customer service very friendly and very efficient they always replied to my questions with patience great people I love that, still waiting for my sizes to be back in stock to order.

Customer service is second to none. Really responsive and professional. I have ordered two pairs of TCB jeans from them so far and both are fantastic quality and great value for money. Slight sizing issue with the second pair but that is in process of being sorted out thanks to their stellar customer service team. Look forward to more purchases in the future.

My first choice of clothing online store and happy to see more female picks. Quick CS response and follow up. Although I would prefer the old version of website even that was not perfect. The browsing experience has no improvement after got its upgraded and it would be better if I can choose language and currency by myself.

Denimio has always been my go-to shop for amekaji stuff. good service, helpful staff and great products

Quality in both service and product.
When I order from denimio my clothes ship fast, arrive early in most cases and they pack with neatness.
The few times I had to return something the team was quick to respond with comprehensive steps making it easy to return.
The selection of clothing is great as well, with options that some popular heritage clothing sites lack and with legitimately unbeatable prices.

Efficient, very courteous, always reverting and following up, reliable and delivery is always punctual. No need to mention the quality of the product they sell. I bought 5 items from their outfit and I have no complaints.

At Denimio, the customer really is #1!
Faultless returns/refund service, faultless pricing, the best priced brands online and a great website. I quickly became a return customer…the experience was too good for me to stay away.

As always, really good customer service, products as described following the size charts and measurements provided, and fast shipping as always.
Thanks a lot!

I bought denims from Denimio but one of my purchase and another purchase took a long time . In between I asked to customer service many times without buying anything but they always explained and help me the things I want to know really well. this is what I really love about Denimio. on top of that , they have really fast delivery service and the price can be flexible when it ship . Here paying tax for goods is killing me and Denimio flexible price ease my pain. I'll be getting more and more from Denimio.

Denimio is the best website for Japanese denim lovers. With a wide selection of quality and latest denim. Don't worry about the price, because it is the cheapest of the others. Buyers don't have to wait long to get the purchased denim. By using the delivery service that the best is not a problem to get your denim by excluding extra fees like customs. The very friendly staff make Denimio the best online buying platform I have ever dealt with.

This is a great company for ordering for Japanese denims! Even the pricing is fair and reasonable. Wide choices available and excellent customer service team to help you with questions around sizing and fits. Stan from the customer service team was particularly superb and very helpful. I had a great experience. Fast shipping available via DHL and FedEx. Loved it. Will definitely come back to shop. Thank you Stan

I ordered a pair of jeans from Denimio a few weeks ago, but they were unfortunately the wrong size. There were a few hiccups on my end in getting the jeans exchanged in the correct size (I misread the instructions and did a straight return instead of an exchange), but customer service was super helpful in making sure I got the jeans returned and reordered in the right size. They even helped me reuse the first order discount, since the order I returned was my first order. Also, the jeans themselves are excellent quality and fit perfectly. They're already my favorite pair of jeans; now I'm just waiting on the weather to cool down enough to wear them!

I bought this unique piece two weeks ago from denimio, which is really great (texture, colors, fit, construction, everything is perfect). I've never worn anything like this before. I am 1.77m, 81Kg, chest 44" (112cm) and it fits really nicely. Also the denimio support team (I only know Nick's name) was there immediately for any question or wish I had regarding the delivery of the parcel and in general for the whole process.

Amazing experience with denimio. I ordered a pair of Oni jeans, and denimio had more competitive pricing than other stockists, and also has a lot of items in stock.

I also have used their chat function to ask any questions or concerns I had, and to my surprise they have a representative there from what it feels like always. I also had questions on other items not listed, and their customer service reps got back to me as soon as they got an answer from the manufacturer. Definitely a 5 out of 5 experience.

I have purchased various Japanese Denim items from Denimio, including FOB Denim Coal Miner Shirts, Studio D’Artisan Denim Work Shirts, and Graphzero Drop Needle Herringbone Jean Jacket and Jeans. The experience was excellent, ranking 5 Stars in product satisfaction and customer service.

Customer service was really great. The Denim itself was awesome (as expected). I was just a little disappointed though that they forgot to hem my jeans as I requested. They processed a refund for my hemming service irregardless, and the process of which was no hassle.

Wide choices of Japanese jeans with reasonable prices and excellent customer service :)

I have bought over 15 pairs (mainly ONI) over the last 5 years and shipping has always been very quick. Sizing was very tricky at the beginning and their custumer care was very helpful (shoutout to Peter). Their website is... let's say idiosyncratic but you get used to it :D

Denimio may be a good quality site. Nevertheless, I bought Samurai 21 Oz jeans there and I am extremely disappointed. Although having taken great care (hand wash, no spinning, no cycling...), several holes and a tear appeared at and around the crotch. I had these jeans 18 months in my possession and they are unwearable. Obviously, neither Denimio nor Samuraï agreed to take seriously the problem into account. So, 250 € of damn in the air. I am very disappointed.