Shopping and purchasing are really decent and a nice experience. The delivery time table is terrible. I use to get my purchases from you folks in two days. This recent purchase is now into the sixt... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have always had good luck and good service from Detroit Axle. Highly recommended!!
Company replied
Was not happy that only one of the two parts that I ordered actually shipped. Very happy with the person who helped me from customer service today in resolving the issue.
Company replied
Not only is the price outstanding, but the convenience of purchasing parts in kit form instead of buying each part individually. Ive had no problems thus far with quality, durability or fit. Thank you... See more
Company replied
Company details
Written by the company
For over 20 years, Detroit Axle has grown into a leading worldwide retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly expanding product lines include brakes and rotors, CV axles, rack & pinions, bearings, suspension parts, gearboxes, and much more.
Contact info
Eight Mile Road 2000, 48220, Ferndale, United States
- detroitaxle.com
3.7
Average
1K reviews
Replied to 12% of negative reviews
Typically replies within 2 weeks
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Good parts but not here when said
21 April 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. We are glad to hear you are happy with the parts, and we are sorry the delivery did not arrive as expected. We are always working to improve shipping times and appreciate your patience. We look forward to helping you again.
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear your order arrived on time and we look forward to helping you again.
Missing part
Was not happy that only one of the two parts that I ordered actually shipped. Very happy with the person who helped me from customer service today in resolving the issue.
21 April 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. We are sorry for the issue with your order, but glad to hear our team was able to assist you and resolve it. We appreciate your patience and look forward to helping you again.
Not came in suppose to be delivered 3…
Not came in suppose to be delivered 3 days ago still not here
19 April 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. We are sorry to hear your order has not arrived as expected and understand how frustrating that is. Please reach out to us so we can look into this and assist you further.
Website is easy to navigate and prices…
Website is easy to navigate and prices are fair. Glad they use FedEx for shipping! Parts are exactly what I expect. Will continue to use them for any part I need and they have.
18 April 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear the website was easy to use and that you are happy with our pricing and shipping. We are also happy the parts met your expectations and we look forward to helping you again.
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. We are sorry to hear the shipping speed did not meet your expectations this time. We are always working to improve delivery times and appreciate your patience.
Detroit Axle Is A Awesome Company
Detroit Axle Is A Awesome Company. Quality Parts For Affordable Prices. I Use This Company A lot. I Am The Owner/ Operator Of G & J Auto Repair.
23 April 2026
Unprompted review
Reply from Detroit Axle
Thank you for your continued support, we really appreciate it. Glad to hear you are happy with the quality and pricing. It means a lot that you trust us for your business and we look forward to helping you again.
Your prices are very good your delivery…
Your prices are very good your delivery is very good the only thing I was disappointed in was over the past two months I did two brake jobs and I usually get a free can of brake fluid and brake cleaner. I didn't get any with the last two brake jobs I did. I was just wondering why
20 April 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. We are glad to hear you are happy with our pricing and delivery. We understand your concern about the added items and appreciate you bringing it to our attention. These items may vary depending on the promotion or kit, but we will continue working to improve the overall experience. We look forward to helping you again.
To long of a time
20 April 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear you received your order as described and were happy with the service. We look forward to helping you again.
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear you are happy with our customer service and quick delivery. We look forward to helping you again.
parts always come late- very frustrating
18 April 2026
Reply from Detroit Axle
Thank you for your continued support, we really appreciate it. Glad to hear you have trusted our products for years and are happy with the pricing. We look forward to helping you again.
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. We look forward to helping you again.
get parts mostly in 2 or 3 days -the…
get parts mostly in 2 or 3 days -the price -free shipping
22 April 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear you are happy with the delivery time, pricing, and free shipping. We look forward to helping you again.
A living nightmare
My experience with this company was absolutely horrible not once but twice took just two days to get me to wrong cars parts I told them I just wanted a refund tried to get me to exchange the car parts not once but twice then gave me a discount weeks after they didn't refund me a month and two days in they finally send me my refund talk about ridiculous.
22 April 2026
Unprompted review
Made my order up and received it today…
Made my order up and received it today three days later fantastic
19 April 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear your order arrived quickly and you had a great experience. We look forward to helping you again.
Very happy with the time frame from…
Very happy with the time frame from ordering to deliver
19 April 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear you are happy with the delivery time and we look forward to helping you again.
Your web page is great
Your web page is great. My only problem is your shipping I use to get part in a couple days and now it take a week to get them.
22 April 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. We are glad to hear you like the website. We understand your concern with the shipping time and are always working to improve delivery speed. We look forward to helping you again.
All the parts I ordered were correct
22 April 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. Glad to hear all the parts you ordered were correct and we look forward to helping you again.
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