When posed with the decision of OEM (most expensive option) or these quality parts (Breaks guaranteed for 10 years) I had to look at a few things the age of my vehicle and its condition. This went wel... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Well made parts at decent prices, Only complaint that I can have is that with some of the component bundles (which in fairness are not labeled as "kits") other parts are needed to fully complete a jo... See more
Company replied
I really like dealing with Detroit axle and probably will continue to order from them. However I placed an order on Tuesday and it was logged on Wednesday. Promised delivery on Friday and delivered on... See more
Company replied
I’ve never had a problem with Detroit Axle before until now. I live in Michigan and have ordered from them multiple times. I was given an estimated delivery date of 3 days. Previous packages have arri... See more
Company replied
Company details
Written by the company
For over 20 years, Detroit Axle has grown into a leading worldwide retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly expanding product lines include brakes and rotors, CV axles, rack & pinions, bearings, suspension parts, gearboxes, and much more.
Contact info
Eight Mile Road 2000, 48220, Ferndale, United States
- detroitaxle.com
3.7
Average
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 58% of negative reviews
Typically replies within 1 week
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Half of the parts were missing and the…
Half of the parts were missing and the lower ball joints were 40 thousands of an inch too big and the hardware is very soft, just sad because I love this brand and wish the part were made better (junk)
4 August 2026
Reply from Detroit Axle
Thank you for your feedback. We’re sorry to hear about the missing parts, the fitment issue with the lower ball joints, and your concerns regarding the hardware. We tried calling you but were unable to reach you, so we left you a message. Please reach back out to us at reviews@dearbornaxle.com so we can look into this and assist you.
They sent me the wrong headlights…
They sent me the wrong headlights waiting for a return label
7 August 2026
Reply from Detroit Axle
Thank you for your feedback. We apologize for the confusion, as we do not carry headlights. Please contact us at reviews@dearbornaxle.com with your order details so our team can investigate and assist you.
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it! We're glad to hear your experience was quick, easy, and had fast shipping. Thank you for choosing Detroit Axle!
Reply from Detroit Axle
Thank you for your feedback. We’re sorry to hear that your delivery is taking longer than expected and understand how frustrating delays can be. We tried reaching you by phone but there was no answer, so we left a message. Please reach back out to us at reviews@dearbornaxle.com so we can review the order and assist you.
Good Quality parts at a great price…
Good Quality parts at a great price plus free shipping doesn't get any better A+.
7 August 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it! We're glad to hear you were happy with the quality parts, great pricing, and free shipping. Thank you for choosing Detroit Axle!
Quick delivery perfect fit
7 August 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it! We're glad to hear you experienced quick delivery and that your parts were a perfect fit. Thank you for choosing Detroit Axle!
Fast shipping
6 August 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it! We're glad to hear you were happy with our fast shipping. Thank you for choosing Detroit Axle!
Did as promised
6 August 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. We’re glad to hear we delivered on our promise and provided a positive experience. Thank you for choosing Detroit Axle!
James's Review
Great customer service! They held up shipping my order, because I was sending to another address other than billing address. Verifying it was me who was ordering it preventing fraud. Been dealing with Detroit Axl for years. Always get first class service and quality products. Great company and people!
5 August 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. We’re glad to hear our team was able to assist with your order and help ensure everything was handled securely. We truly appreciate your continued support over the years and are happy you’ve consistently received great service and quality products. Thank you for choosing Detroit Axle!
Well made parts at decent prices, excellent warranty!
Well made parts at decent prices,
Only complaint that I can have is that with some of the component bundles (which in fairness are not labeled as "kits") other parts are needed to fully complete a job. For example, you can buy a pair of rear hub units for a 2013 AWD Toyota Highlander, but will still need to source the CV Axle nuts which are supposed to be replaced each time, would be just a hair easier if I could have that included with the pair as a service kit so I don't have to hunt those down later.
6 August 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it! We're glad to hear you were happy with our well made parts and decent pricing. We also appreciate your detailed suggestion about including additional hardware like CV axle nuts in our bundles, and we will definitely take your comments into consideration as we continue improving our product offerings. Thank you for choosing Detroit Axle!
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with our fast delivery and the quality of our products. Thank you for choosing Detroit Axle!
I love how fast shipping and great service…
I love how fast shipping and great quality and warranty. Also it’s easy and friendly to order and find right parts for your vehicle. Great customer service support
5 August 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with our fast shipping, quality parts, warranty, and easy ordering process. It’s also great to know our customer service team was friendly and helpful in finding the right parts for your vehicle. Thank you for choosing Detroit Axle!
I really like dealing with Detroit axle…
I really like dealing with Detroit axle and probably will continue to order from them. However I placed an order on Tuesday and it was logged on Wednesday. Promised delivery on Friday and delivered on Saturday. When I placed my order the site promised 2 day delivery which would have been Thursday. I can’t give them 5 stars.
5 August 2026
Reply from Detroit Axle
Thank you for your feedback. We appreciate your continued support and are glad you plan to keep ordering from us, but we apologize for the delay in your delivery. Please contact us at reviews@dearbornaxle.com with your order details so our team can investigate this shipping issue and assist you.
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. We’re glad to hear you were happy with the super fast shipping and perfect fit. We truly appreciate the A+ rating! Thank you for choosing Detroit Axle!
😊. 👍. Happy customer
Order came 2 days earlier than expected Fastest service ever on line ive had and wasn’t even charged extra . Parts fit perfectly with 10 year warranty great service 😎. I have one car needed it today great company great service
5 August 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. We’re glad to hear your order arrived early, the parts fit perfectly, and you were happy with the fast service and value. It’s great to know we could help get your vehicle back on the road when you needed it. Thank you for choosing Detroit Axle!
Very helpful customer service to ensure…
Very helpful customer service to ensure I had the correct part for my vehicle. Now if only Fedex was as reliable as your company. Product was supposed to be here yesterday and still hasn't arrived.
5 August 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. We’re glad to hear our customer service team was helpful in making sure you had the correct part for your vehicle. We’re sorry to hear about the FedEx delay and appreciate your patience with the delivery. Thank you for choosing Detroit Axle!
I appreciate the fast service/delivery…
I appreciate the fast service/delivery you provide. Everything looks and performs as a quality part should.
5 August 2026
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with our fast service and delivery, as well as the quality and performance of our parts. Thank you for choosing Detroit Axle!
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. We’re glad to hear you were happy with our prompt service and the quality of our products. Thank you for choosing Detroit Axle!
Harvey
Harvey, the customer service representative that I spoke with today at Detroit Axle was absolutely phenomenal. He was able to resolve my issue to 100% satisfaction.!!!
8 August 2026
Unprompted review
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. We’re glad to hear Harvey provided phenomenal customer service and was able to resolve your issue to your satisfaction. We’ll be sure to share your kind words with him. Thank you for choosing Detroit Axle!
Reply from Detroit Axle
Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with the great pricing, perfect fit, and reliable shipping. Thank you for choosing Detroit Axle!
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