Detroit Axle Reviews 

1,724
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,446 reviews, most reviewers were somewhat happy with their experience overall. Many consumers frequently appreciate the highly competitive prices and affordable costs, making it budget-friendly to order replacement vehicle parts online. Numerous buyers also find the website ordering process very straightforward and highlight that standard shipments often arrive quickly. However, some reviewers were not happy with unexpected delivery delays, missing packages, and difficulties involving incorrect components. A few people also mentioned experiencing concerning quality issues, such as premature part wear or failures shortly after installation. Others additionally noted that certain component kits lacked essential mounting hardware needed to successfully complete vehicle repairs.

What people talk about most

Product

People report ambiguous experiences with the product, as many reviewers praise the affordable prices, great... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast and free two-day... See more

Order

Customers had ambiguous experiences with order, as many reviewers praised the easy online process, helpful... See more

Quality

Customers consistently note ambiguous experiences with quality, as opinions on product durability are sharply... See more

Price

Users describe positive interactions with price, highlighting great pricing, affordable costs, and reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When posed with the decision of OEM (most expensive option) or these quality parts (Breaks guaranteed for 10 years) I had to look at a few things the age of my vehicle and its condition. This went wel... See more

Company replied

Rated 4 out of 5 stars

Well made parts at decent prices, Only complaint that I can have is that with some of the component bundles (which in fairness are not labeled as "kits") other parts are needed to fully complete a jo... See more

Company replied

Rated 3 out of 5 stars

I really like dealing with Detroit axle and probably will continue to order from them. However I placed an order on Tuesday and it was logged on Wednesday. Promised delivery on Friday and delivered on... See more

Company replied

Rated 3 out of 5 stars

I’ve never had a problem with Detroit Axle before until now. I live in Michigan and have ordered from them multiple times. I was given an estimated delivery date of 3 days. Previous packages have arri... See more

Company replied


Company details

  1. Vehicle Parts Market
  2. Car Parts Manufacturer
  3. Auto parts shop

Written by the company

For over 20 years, Detroit Axle has grown into a leading worldwide retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly expanding product lines include brakes and rotors, CV axles, rack & pinions, bearings, suspension parts, gearboxes, and much more.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1,724)

1,465 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I do not receive my order so what do I…

I do not receive my order so what do I need to do please contact me by email or my number is 228-235-8283 please help and thank you

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We’re sorry for any confusion regarding your order. We tried calling you regarding your order but were unable to reach you. We can confirm that your order was delivered under tracking number 875377469415 on Monday, 8/10/2026 at 12:25 PM. If you still need further assistance, please let us know and we’ll be happy to help.

Rated 5 out of 5 stars

Fast service

Fast service

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you were happy with our fast service. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’ve consistently had great experiences with us and that we continue to meet your expectations. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Easy to use.

Easy to use.

7 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you found our website and ordering process easy to use. Thank you for choosing Detroit Axle!

Rated 2 out of 5 stars

Frf-ex has messed up their delivery multiple times

Honestly, your products are usually wonderful. However, every single time you use FedEx they mess up the delivery, this time I only received one of the 2 boxes. The other box is sitting in a warehouse somewhere with no updated delivery date. My recommendation would be find a new shipper.
Thanks,

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we appreciate you taking the time to share your experience. We are sorry to hear about the issue with your shipment and that one of your boxes is currently delayed. Please contact us at reviews@dearbornaxle.com with your order details so our team can investigate this delivery issue and assist you.

Rated 5 out of 5 stars

Good quality


Worked well

4 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear the part worked well for you. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Ordered last minute needed in a hurry

Ordered last minute needed in a hurry, 2 days. Replaced bad part exactly done in 3 hours and back on the road. 2016 Ram 2500, front wheel bearing

5 August 2026
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Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear your front wheel bearing arrived quickly, fit perfectly, and helped get your 2016 Ram 2500 back on the road. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Great prices

Great prices, super-fast shipping. I ordered my parts on Friday; they shipped on Friday and will be here on Tuesday. You can't ask for better than that.

7 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you were impressed with our great prices and super fast shipping. We’re happy your order was shipped promptly and is arriving quickly. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Detroit axle supported me through all…

Detroit axle supported me through all my endeavors of getting my product to me safely and correctly, even when I’m the one who made the mistake thank you Detroit axle I appreciate your business.

3 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear our team was able to support you throughout the process and help make sure you received your product safely and correctly. We truly appreciate your kind words and support. Thank you for choosing Detroit Axle!

Rated 3 out of 5 stars

I ordered a fuel pump on 8/4/26 it was…

I ordered a fuel pump on 8/4/26 it was supposed to be delivered on 8/6/26 now they say 8/10/26 no happy about the delay.

4 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We apologize for the delay in receiving your fuel pump and completely understand your frustration with the updated delivery date. Please contact us at reviews@dearbornaxle.com with your order details so our team can investigate this shipping issue and assist you.

Rated 5 out of 5 stars

Good quality!

Good quality!

3 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with the quality of our products. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Great product

Great product, great price, fast delivery.

4 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with the quality of our products, great pricing, and fast delivery. Thank you for choosing Detroit Axle!

Rated 2 out of 5 stars

Defective steering rack and pinion

I installed a steering rack and pinion from Detroit Axle for my 05 Honda Accord. Within 2 weeks I noticed leakage from the steering input shaft seal. I contacted them and sent pics clearly showing the leak. They asked me if I had sent them the core. The core was never requested. Because I had not returned my CORE they initially denied my refund for their defective part. The $172 cost of this part is irrelevant compared with the time & effort to install it. I updated this review on 8/28/2026 to increase the star rating to 2 because they did refund my purchase price after I returned their part. The warranty mgr Eddie was very reasonable and wanted to make it right. I would give him 5 stars if I could. But overall I gave the overall rating 2 because this repair took an extra 12 hours due to a defective part that likely was never leak tested.

5 August 2026
Unprompted review
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We’re sorry to hear about the issue you experienced with the steering rack and pinion and understand how frustrating it can be when a part requires additional time and effort to address. We’d appreciate the opportunity to review the details of your case and see how we can assist. Please contact us at [reviews@dearbornaxle.com] with your order details so our team can investigate and assist you.

Rated 5 out of 5 stars
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you were happy with our fast shipping and great pricing. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Quick delivery and excellent price

Quick delivery and excellent price

4 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you were happy with the quick delivery and excellent pricing. Thank you for choosing Detroit Axle!

Rated 1 out of 5 stars

Horrible experience

Horrible experience, first my package was delayed,I waited until second expected date. A whole week past for them to recognize my package was lost in a whole another state. When they recognized my package was lost, refused to refund my money until they received a package that was missing and never delivered. Any finally almost two weeks later got a refund and but for a less amount. They argue they had calculated wrong. When I have them recorded on call ,when they break down all the parts never arrived and calculate that with taxes and everything.

6 August 2026
Unprompted review
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We’re sorry to hear about the delivery delay and the issues you experienced with the refund. We understand how frustrating it can be to wait for a package that was not delivered and then encounter further confusion regarding the refund amount. Please contact us at reviews@dearbornaxle.com with your order details so our team can investigate and assist you.

Rated 3 out of 5 stars

I am not sure besides tracking showed…

I am not sure besides tracking showed was supposed to receive yesterday now today.

3 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We apologize for the delay and understand how frustrating it is when tracking updates change your expected delivery date. We appreciate your patience and will take your comments into consideration as we work with our carriers to improve shipping accuracy.

Rated 5 out of 5 stars

Great site with everything I needed at…

Great site with everything I needed at great prices. Easy to order, and free shipping too, can’t beat it.

7 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you found everything you needed at a great price and had an easy ordering experience with free shipping. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Easy to maneuver through process

Easy to maneuver through process, thanks!

7 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you found the ordering process easy to navigate. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Great experience

7 July 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you had a great experience with us. Thank you for choosing Detroit Axle!

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