dfyne.com Reviews 7,367

Order arrived within 5 days to Australia with no concerns in shipping. The product however had flaws in the stitching - loose threads and a missed seam. I reached out via Instagram in relation to the issue and Tony was quick to assist in resolving the matter without any hassles or further inconveniences. I am impressed with Tony’s prompt action and excellent customer service.

I had a problem with the seam and logo of my impact shorts and bra. I reached out to the costumer service. Khloe F was really helpful and sweet and resolved the issue quickly. She offered me a replacement or a gift card.

I emailed dfyne after having one of my short seams tear after only a few wears- They were super understanding and helpful, offered me a gift card to cover a new pair & I will and have continued to buy dfyne products! I was helped by Jamie-Lee and she was super kind and attentive.

I had a really positive experience corresponding with Tony from DFYNE in the last week.

I brought a concern to his attention and to say that he dealt with it in an efficient and enthusiast manner is an understatement. The matter was resolved within 48 hours of it being raised, exceeding my expectations.

Thank you Tony for your support and professionalism. I would’ve always recommended this gym brand to my friends, but now even more so, knowing the brands dependability and excellent customer service!

Amazing service! My problem was taken care of in 2 days!

She was very helpful and sweet. Loved her service.

I had ordered the signature Dfyne hoodie which I loved! Unfortunately after a couple of wears the stitching opened and left a small hole. I contacted the Dfyne team looking to exchange my hoodie for a new one and the team was so amazing. They always answered my emails within 24 hours and were so validating and attentive to my concerns. I looked at their website and realized the colour I originally wanted in the hoodie was back in stock so I decided to request if they could send the new hoodie in that colour. The Dfyne team responded by sending my order right away and never even asked me to send my original hoodie back even when I offered. Overall the Dfyne team was great and super nice! I spoke with Nash, he’s awesome. Overall I am happy with my experience and will definitely be ordering from this company again!

I had an issue with items having discrepancies from previous DFYNE quality and I was graciously offered a replacement or gift card for the faulty items. Thank you so much to Andy for all of his help and for making it right!

Super nice, fast replies, genuine, and very understanding/ making the situation right

Great customer service from Jamie-Lee at DFYNE! Super helpful, quick to resolve my issue, and made the whole process really easy. Really appreciate the support!

Really great support from Jacqueline at Customer Care. Feels like Dfyne is trustworthly company!

Really good and fast customer service, really helpful

I had a problem with my product and contacted dfyne about it, i got quick reply and amazing customer service from Nicole!
Thank you!

Customer service is incredible, very kind and caring while recognising their mistakes and taking responsibility! i had an issue with a pair of shorts and immediatley they replied, very kindly asked for pictures of the issue and granted me a giftcard due to the item being out of stock. I now have a lovely blue halterneck on the way!

Jamie-Lee was so nice and quick with helping me with an issue with my order! I really appreciated it!

Had an issue with a product and Katie provided amazing customer service and provided me with a solution, great response times aswell , was sorted within the day!:)

Kayleigh was amazingly helpful with any issues and response times were quick allowing my issues to be resolved within the same day

Jacqueline was the sweetest to me, really helped me and was available to figure out a solution that would benefit me and apologized for the problem I had. Even having problems with some of the clothes I will keep purchasing and supporting dfyne because of things like this.

Ames from the customer care team was super helpful! The responses for my query were quick and the issue was resolved instantly. Tribute to the company! Thank you so much for your help!

Amy is lovely, really helped with this issue thank you so much