Had issues with the articles I received and Tony immediately resolved the situation, and offered multiple options for me. If you ever find that emails aren’t getting through, try DMing on social media... See more
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Company details
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Apparel for the defiant! We are the individuals who don't believe in comparison. Free to DFYNE ourselves. Let no body DFYNE us.
Contact info
2 Ellismuir Way, G71 5PW, Uddingston, United Kingdom
- support@dfyne.com
- dfyne.com
Replied to 21% of negative reviews
Typically replies within 1 week
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Great customer service after articles arrived defective
Had issues with the articles I received and Tony immediately resolved the situation, and offered multiple options for me. If you ever find that emails aren’t getting through, try DMing on social media. I was losing faith until I tried this and now I obviously feel better haha
I’ve had a really great experience with…
I’ve had a really great experience with this brand. Their team has been incredibly helpful and supportive throughout my order and in resolving an issue that came up. Everything was handled smoothly and professionally, and I truly appreciate the service. I’m very happy and will definitely continue supporting the brand.
Amazing customer service support x
I spoke with Jamie-Lee in customer service and was very delighted with her service 😊 She was fast to respond to my emails and provided me with amazing replies in regards to my issues! Thank you so much!
I got my package delivered to the wrong…
I got my package delivered to the wrong house and immediately emailed them and andy fixed everything for me .im so thankful that he was there to help me and answered my emails all the time five star review best worker there .
My leggings broke
My leggings broke after wearing them just once. I received very sweet help from Katie. I got help very quickly and it was resolved really well.
Very good costumer service
I’ve had two issues with my items from DFYNE and customer service was amazing. Especially , thank to Khloe!
Product is really good
Product is really good ,
I had an issue with my DHL Delivery . The client service , in particular Ross M helped me resolve the issue quickly and efficiently . A brand on which you can rely on client service
great customer service
My black dfyne flares ripped at the seam. I was advised to message dfyne on instagram. Katie instantly replied and helped me immediately. They gave me the option to order a new pair of the flares for me or offer me a voucher.
I love this store
I love this store, I had a minor problem with an item and Shani was wonderful and helped me with the questions I had. The clothes from this store are so flattering, 100% recommend!
10/10 service!
10/10 service!! I had received a pair of Impact Flares that had a rip in the seam, so I had emailed customer service and a lovely lady named Khloe F helped me through the process and has resolved my problem by issuing me a gift card to get a new pair sent to me! Was such an easy process and she replied very quickly and was so helpful!!
I had a really great experience with…
I had a really great experience with their customer service! I received a quick response via email (which I really appreciate), and I was helped by Jamie-Lee, who was extremely kind and helpful throughout the whole process.
As a resolution, they even sent me a brand new pair of tights – that’s truly excellent service! I’m very satisfied with both the help I received and the way I was treated. Highly recommended!
Had a problem with my product
Had a problem with my product, Kayleigh sorted it very efficiently with very little hassle for me.
Amazing
Amazing customer service, very fast shipping, great quality. My favorite gym clothing brand🩷
I had an issue with my new product
I had an issue with my new product; it was a defective product, but their response was really quick and supportive. They have sent me a gift card to buy another one.
I found the customer service to be excellent
I found the customer service to be quick, clear, and they resolved my issue. So far, I can say that the service is excellent.
Khloe F was very responsive and super…
Khloe F was very responsive and super helpful with my request. Thank you!
The customer service was really great
The customer service was really great, quick replies, and everything just went really well. This makes me want to support this brand even more!
Great service!
Fast reply, great service! Had an issue with a broken scrunch seam and received a gift card since the item was out of stock!
I had an issue with my Dfyne product
I had an issue with my Dfyne product. I reached out and got a swift answer and kind customer service. Tony helped me and corrected the issue. Thank you!
Brilliant customer service by Toni
Brilliant customer service by Toni - really super helpful and understanding.
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